Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. As a Salesforce Technical Architect focused on Agentforce and AI, you will be responsible for building compelling Agentforce-powered experiences for users and delivering impactful business value to our clients. You'll have the opportunity to make significant contributions to our success by working with the rest of our talented AI team to delight customers. This position is focused on architecting and executing technical solutions for Agentforce and related-technologies. You will have the opportunity to: - Lead and own the technical solution design. This includes designing and understanding the complete Agentforce solution which includes topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures. - Deep dive into the limits and boundaries of Agentforce Agents, finding novel solutions to drive business outcomes. - Collaborate with customers, Project Managers, Solution Architects, Developers and UX Designers to translate business needs into well-architected solutions - Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment - Follow and understand new Salesforce products and technical capabilities Required Qualifications: - 6+ years of experience in application and software development - 4+ years of experience with Salesforce in a development role - Bachelor's or Master's degree in Computer Science or a related field - Proficiency in Apex and JavaScript, with exposure or working knowledge of modern coding languages (e.g. Python, Java, C#) - Experience developing Salesforce technologies including Flows, Lightning Web Components, or Visualforce - Understanding of front-end web development principles and technologies (HTML/CSS) - Strong communication skills; the ability to convey complex technical details to all audiences - Experience with using source control and branching/pull requests strategies - Familiarity with CI/CD solutions and DevOps principles - 15 years of full-time education Preferred Skills: - Experience working with Agentic AI Systems and Generative AI capabilities - Any additional Salesforce certifications are a plus, preferably Platform Developer II or Agentforce Specialist certifications What can you expect in the interview process? - Recruiter screen (phone) - 30 minutes - Introductory conversation to discuss the role and your experience - Panel Interview with Real-Time Exercise (Video) - 60 minutes - You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required) - You’ll get some time to interact with NeuraFlash, Part of Accenture delivery team members - The call will be split into two parts: - Organization lead interview (Video) - 45 minutes - You’ll talk through your career goals and relevant work examples - You’ll discuss challenges you have overcome and the tools you used to get there - Leadership interview (Video) - 45 minutes - You’ll meet with a member of our leadership team Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. What’s it like to be a part of NeuraFlash, Part of Accenture? - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. - Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done - Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

• Architect and scale our marketing data ecosystem. • Responsible for building the foundation that powers our go-to-market strategy, from attribution modeling to executive decision-making. • Partner closely with marketing, sales, and revenue leadership to connect marketing efforts to business outcomes.

Note: Working hours: Aligned with U.S. Eastern Time (Pittsburgh) Tech stack: - Salesforce Sales Cloud - Apex - SOQL - Lightning Web Components (LWC) - Flow Builder - REST APIs / SOAP APIs - Platform Events / Change Data Capture - Middleware platforms (Informatica, SAP) - Git / Copado / Azure DevOps (or similar DevOps tools) Requirements: - 5+ years of hands-on Salesforce development experience - Strong expertise in Salesforce Sales Cloud - Proficiency in Apex, SOQL, Lightning Components (LWC), and Flow Builder - Experience designing and delivering scalable Salesforce solutions - Ability to translate business requirements into technical implementations - Experience troubleshooting Salesforce issues and managing deployments - Basic to intermediate experience with Salesforce integrations - Strong communication skills with business stakeholders - Ability to work independently with minimal supervision Nice to have: - Experience with advanced Salesforce integrations: - REST/SOAP APIs - Middleware (Informatica, SAP) - Event-driven architecture (Platform Events, CDC) - Experience with CPQ, Service Cloud, or other Salesforce Clouds - Familiarity with DevOps practices and tools (Copado, Git, Azure DevOps) - Understanding of OAuth, connected apps, and Salesforce security model - Experience working in distributed/global teams - Experienced in using AI tools in day-to-day workflow Project description: The role focuses on supporting and enhancing a Salesforce Sales Cloud environment within a distributed, enterprise-scale ecosystem. The Salesforce Developer will work independently with minimal supervision while partnering closely with Sales stakeholders to deliver high-quality CRM solutions. A strong emphasis is placed on integration architecture, API-based connectivity, and middleware orchestration to ensure seamless communication between Salesforce and internal/external systems. The role contributes to automation, data consistency, and platform scalability across the organization. Main responsibilities: - Develop and maintain custom Salesforce solutions using Apex, LWC, and Flows - Configure Salesforce (custom objects, fields, validation rules, page layouts, automation) - Design scalable and maintainable technical architecture aligned with best practices - Translate business needs into end-to-end technical solutions - Perform troubleshooting, unit testing, and manage deployments across environments - Design, build, and maintain integrations with internal and third-party systems - Implement integrations using REST/SOAP APIs, Platform Events, CDC, and External Objects - Collaborate with IT teams on middleware-based integrations (e.g., Informatica, SAP) - Ensure integrations are scalable, fault-tolerant, and optimized for performance - Troubleshoot integration failures, data sync issues, and API performance bottlenecks - Participate in architecture reviews, security assessments, and integration lifecycle management - Partner with Sales, Marketing, and Operations teams to optimize CRM solutions - Provide guidance on system capabilities and integration best practices - Collaborate effectively with global/remote teams

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview The Staff Salesforce Administrator is a senior-level role responsible for the technical solutioning, architecture, and implementation of complex Salesforce solutions . This individual serves as a technical advisor, helping shape and maintain the Salesforce roadmap, architectural design artifacts, and development best practices. The role provides architectural guidance across configuration, automation, Apex, and integrations, establishes technical standards, and leads solution design for strategic Salesforce initiatives. This position ensures the platform evolves in alignment with Salesforce roadmap changes, security requirements, and emerging technologies while delivering scalable, high-quality solutions that support business objectives. What You'll Do Strategic Planning and Architecture: - Provide strategic technical insight and serve as a trusted advisor on Salesforce solutions, including declarative, custom, and integration-based approaches. - Create and maintain project, application, and architectural design documentation, along with Salesforce development and design standards. - Proactively identify and evaluate opportunities for platform optimization, integrations, and new feature adoption that deliver measurable business value. - Lead technical solution design and architecture for strategic Salesforce initiatives, from discovery through implementation, partnering with admin and development resources. - Guide and oversee the technical implementation of solutions, including coordinating custom development efforts as needed to ensure alignment with architectural standards. - Provide architectural guidance on Salesforce integrations, including APIs, middleware, event-driven patterns, and data synchronization strategies. Team Leadership and Mentorship: - Serve as the primary technical point of contact and escalation path for the Salesforce admin and developer team. - Provide daily mentorship, technical guidance, and constructive feedback through design sessions and code reviews, ensuring all designs adhere to best practices, respect platform limits and minimize technical debt. - Coordinate/Lead technical workshops and training sessions to upskill the team on new technologies and best practices. System Monitoring and Maintenance: - Ensure timely completion of system maintenance tasks, including Security Reviews, Release Updates, Security Health Check, and Optimizer. - Identify unused or underutilized Salesforce features. - Maintain up-to-date certifications and knowledge on new Salesforce features. - Provide architectural oversight for sandbox strategy, CI/CD pipelines, and release management processes. - Create and maintain lite technical documentation on automation and supported business processes. We're Excited to Learn More About You Your experience may include: - 6+ years of experience as a Salesforce administrator, with a focus on Sales /Service / Experience Clouds and/or CPQ. - Experience designing and building complex Flows. - Strong understanding of Salesforce data modeling, org-wide sharing, and security models. - Experience in successful integrations with external systems. - Excellent track record of accomplishing and delivering successful systems implementations with high stakeholder satisfaction. - Bachelor's degree in Computer Science, Information Technology, or a related field. - Salesforce Application or System Architect Certification is required. You may have other skills or credentials, including: - Strong understanding of Salesforce processes, capabilities, best practices, and limitations, and the ability to communicate these to key stakeholders. - Ability to lead and facilitate recommendations for solutions or improvements and review solutions that can be accomplished through recent technology or alternative uses of existing technology. - Proficient in the use of Salesforce tools, e.g. JetStream, Data Loader, Workbench, etc., to support data analysis and quality initiatives. - Detail-oriented, organized, self-motivated, hardworking, and an effective team player with excellent interpersonal skills. - Provide technical direction and leadership to the team, ensuring adherence to architectural standards and project goals. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US