• Perform day-to-day OpenText Content Server administration, including: • user, group, and role management • permission and inheritance configuration • workspace, folder, and object administration • Manage categories, attributes, and metadata updates as part of operational support. • Support configuration changes under change-management control. • Monitor and manage Content Server background jobs, queues, and scheduled tasks. • Identify and resolve job failures, backlogs, and performance issues. • Coordinate restarts and maintenance activities as per operational procedures. • Handle L2/L3 incidents and service requests in line with SLAs. • Perform root-cause analysis for recurring issues and implement corrective actions. • Provide timely communication and updates to stakeholders. • Provision and de-provision users and groups. • Troubleshoot access, permission, and visibility issues. • Support onboarding/offboarding and role-based access changes. • Analyze Content Server logs and diagnostics to identify issues. • Support resolution of: • login/authentication issues • performance degradation • configuration inconsistencies • Coordinate with infrastructure, DB, and network teams as required. • Support deployment of configuration changes and fixes across environments. • Assist with patching, upgrades, and post-deployment validation. • Maintain environment consistency between Dev, QA, and Prod. • Maintain operational documentation, runbooks, and SOPs. • Ensure compliance with audit and governance requirements. • Contribute to continuous improvement initiatives within the AMS framework.

Coral Connect, LLC (“Coral”) is a technology-enabled service provider focused on reducing healthcare costs through intelligent data management, pharmacy optimization, and value-driven sourcing. Our mission is to make specialty care more accessible, efficient, and equitable by improving operations at community care organizations, infusion centers, and specialty providers. Job Overview: The 340B Pharmacy Operations Specialist supports Coral’s 340B Infusion Leakage Program by executing core qualification, assessment, onboarding, and HRSA compliance tasks at the individual Infusion Provider level. Working in close coordination with the 340B Pharmacy Operations Leadership, this role is responsible for evaluating candidate infusion providers, confirming program eligibility requirements, supporting implementation, and ensuring that the foundational regulatory and operational standards are met before and after go-live Responsibilities: Your key responsibilities will include: - Conduct infusion provider pre-qualification screening process, including the following at a minimum: - Conduct OIG exclusion list checks and license verification for candidate infusion providers, including all required state and federal licenses. - Review accreditation status and most recent plans of correction for TJC, ACHC, NICA, URAC, and CHAP certifications. - Assess existing 340B relationships (e.g., FQHC affiliations) and familiarity with third-party administrators (TPAs). - Evaluate dispensing software (e.g., CareTend, WeInfuse), inventory capability, and pharmacy presence. - Conduct infusion provider capability assessments, including the following at a minimum: - Lead structured discovery intake sessions with each candidate infusion provider to determine implementation readiness. - Assess, document, analyze, and summarize findings across five key domains: communication and intake workflows , technology and systems infrastructure, pharmacy and distribution capabilities, financial and data reporting readiness, compliance and existing 340B program experience - Validate that all foundational HRSA structural requirements are met prior to go-live, and proactively escalate any identified gaps to appropriate leadership to ensure timely resolution and approval for program activation - Provide program implementation support, including the following activities at a minimum: - Support pre-go-live testing activities, including data flow validation and system configurations - Assist in coordinating implementation plan milestones, tracking progress and escalating delays. - Serve as an operational point of contact during onboarding, triaging questions and routing issues appropriately. - Support training delivery to infusion provider staff in coordination with leadership. - Provide ongoing operational support, including the following activities at a minimum: - Assist with ongoing 340B eligibility integrity monitoring and operational reporting tasks as assigned. - Support TPA data reconciliation and record-keeping to ensure audit readiness. - Contribute to corrective action follow-up and documentation when compliance gaps are identified. - Assist in maintaining and updating SOP documentation as workflows evolve. - Other duties as assigned. Qualifications: To excel in this role, you should possess the following qualifications: - Required Qualifications - Minimum 1–3 years of experience in 340B program operations, specialty pharmacy, infusion services, or a closely related field. - Working knowledge of 340B program eligibility requirements, HRSA OPAIS, and contract pharmacy frameworks. - Familiarity with infusion therapy operations, specialty drug dispensing workflows, and payer reimbursement processes. - Experience with 340B TPAs and dispensing platforms (e.g., CareTend, WeInfuse, Macro Helix, Verity Solutions) preferred. - Strong organizational skills and attention to detail; ability to manage multiple assessments simultaneously. - Clear written and verbal communication skills; comfortable engaging with clinical and operational staff. - Preferred Qualifications - Hands-on experience conducting accreditation reviews (TJC, ACHC, NICA, URAC, or CHAP). - Familiarity with EHR platforms commonly used in hospital or infusion center settings. - Experience in a consulting, managed services, or multi-site healthcare operations environment. Education: Bachelor’s degree in Pharmacy, Healthcare Administration, Health Sciences, or a related field, or equivalent experience. License Requirement: Current Pharmacy Technician Certification (CPhT) or equivalent nationally recognized credential preferred. Job Benefits: Health, Dental, Vision, Life, 401k, Paid Time Off. Location: Remote with limited travel to client locations, internal business meetings, and other locations as needed.

Role Description We are seeking a forward-thinking, systems-savvy Claims Operations strategic leader to join our exceptionally strong, long-tenured, and deeply experienced team. This leader will introduce new ways of thinking that expand our decision-making lens and challenge long-standing assumptions in the best possible way. This remote/work-from-home role is designed for a dynamic professional with a proven record of enhancing mature claims operations and optimizing cost structures by infusing cutting-edge ideas and methods that elevate how we evaluate, decide, and execute. As a trusted business partner, this leader will help us question the familiar, surface unseen opportunities, and push our organization toward a more modern, creative, insight-driven future. Currently operating at Director level or higher, the successful candidate will unlock new pathways for operational excellence by translating data into creative solutioning and applying their unique outside perspective to elevate our approach to problem-solving. The ideal candidate excels in leveraging data and digital tools, always seeking opportunities to strengthen workflows and governance, and to elevate the member experience by delivering greater efficiency and measurable business impact at scale. Qualifications - 15 years of progressive leadership experience in automated group health claims environments, preferably within organizations of 300+ employees. - At least 10 years of team management experience, including 5+ years in senior leadership roles. - 5+ years of experience in system configuration and benefit plan design. - Bachelor’s degree in business administration, healthcare, or related field preferred (or equivalent experience required). - Deep knowledge of group health benefits and claims processing systems. - Familiarity with DOL, ERISA, ACA, and other regulatory requirements related to group health plan administration. - Experience with Taft-Hartley plan administration strongly preferred. - The ability to travel 15+% as needed. Requirements - Establish and execute short- and long-term strategic goals for claims processing efficiency and effectiveness. - Drive continuous improvement initiatives and foster a culture of innovation. - Lead growth initiatives for the claims function, including due diligence, plan integration, staffing, and systems. - Collaborate cross-functionally to align claims processing policies with organizational goals. - Lead and manage all claims-related functions, including electronic claim intake, mail distribution, document imaging, data entry, provider maintenance, quality assurance, and training. - Ensure timely and accurate adjudication and payment of hospital, physician, disability, life, and supplementary claims. - Oversee Short-Term Disability claims in compliance with Department of Labor and Fund guidelines. - Partner with Regional Directors and Trustees to improve medical appeals efficiency and transparency. - Oversee system configuration projects related to benefit plan design, code maintenance, claims editing software, network/vendor mandates, and Fund-wide initiatives. - Drive auto-adjudication rates above industry benchmarks through consistent system configurations and scalable operational strategies. - Standardize benefit codes and exceptions and develop master category definitions for use across all plan units. - Implement system changes to support new plan units, benefit updates, vendor transitions, and legislative requirements, as well as recommend system upgrades. - Define analytical requirements for claims-related reports, KPIs, and metrics within the enterprise data warehouse. - Monitor performance metrics and prepare management reports. - Conduct claims studies to inform strategic decisions and partner with service areas ensuring claims accuracy and understanding. - Propose benefit changes based on claims and appeals trends to reduce member abrasion. - Collaborate with IT and network vendors to ensure electronic claim files comply with HIPAA standards and regulatory changes, including the No Surprises Act. - Develop and enforce operational policies, procedures, and utilization safeguards. - Manage RFP processes for claims vendors and ensures timely resolution of customer service inquiries. - Implement cost management strategies and fiscal risk mitigation practices. - Authorize exceptions to standard operating procedures and manage departmental budgets. - Coach and develop managers and supervisors for future leadership roles. - Lead HR functions including hiring, performance evaluation, and employee development. - Exemplify the organization’s values in fostering a respectful, trusting, and engaged culture of inclusion. Benefits - Medical, Dental, Vision - Paid Time-Off (PTO) - Paid Holidays - 401(k) - Short- & Long-term Disability - Pension - Life, AD&D - Flexible Spending Accounts (healthcare & dependent care) - Commuter Transit - Tuition Assistance - Employee Assistance Program (EAP)

Role Description SkyePoint Decisions is seeking an AWS Assessor to join our team for a government contract. This Assessor is responsible for leading the Risk Management Engineering (RME) team in planning and preparation for security assessment and authorization (A&A) as part of the Departments Information Assurance policy. The AWS Assessor is responsible for conducting a comprehensive assessment of implemented controls and control enhancements to determine the effectiveness of the controls. - Implement security strategies tailored to our cloud-based environments (including but not limited to Amazon AWS, Google Cloud Platform, and Microsoft Azure). - Conduct cloud security assessments to identify vulnerabilities and risks in the cloud infrastructure. - Understanding of FedRAMP and FedRAMP assessment requirements. - Analyze the organization's cloud security requirements and recommend improvements. - Analyze vulnerabilities and risks from Cloud Security Posture Management (CSPM) tools to identify ineffective or missing security controls. - Conduct comprehensive cloud assessment of implemented controls and control enhancements to determine the effectiveness of the controls. - Prepare security compliance reports containing the results and findings from the cloud assessment. - Complete and execute a cloud Security Controls Test (SCT) plan. - Provide the final cloud analysis report and summarize the findings as well as detailed findings. - Review and analyze cloud system artifacts for accuracy, completeness, in support of an authorization to operate (ATO) requests. Qualifications - Must be able to obtain a DoED Level 6 High Risk/Public Trust Security Clearance. - Bachelor’s degree or equivalent and at least five (5) years related experience. - At least five (5) years of experience as a Security Controls Assessor or similar audit findings response role with a focus on cloud-based security. - Experience with Cloud security architecture, network security, identity, and access management. - Solid knowledge of risk assessment tools, technologies, and methods. - Proven experience with Cloud Security Posture Management (CSPM) tools, security as code methodologies, and container security. - Excellent communications and interpersonal skills. - Experience with security audits and compliance. - AWS Certified Cloud Practitioner certification or higher. - Good familiarity with and understanding of all relevant government and agency policies and procedures to ensure system documentation is compliance with relevant guidelines, e.g., FedRAMP, RMF, FISMA, FIPS-II, NIST, etc. - Certified in Risk and Information Systems Control (CRISC), Certified Authorization Professional (CAP), or equivalent certification required. Preferred Qualifications - Top Secret clearance preferred. - CISSP, CEH, GPEN or equivalent certification preferred. - Experience with AWS Security Hub preferred. Compensation - Salary Range: $130,000-$147,000. - The SkyePoint Decisions salary range for this position is a general guideline only. - Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate’s combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations. Benefits - Certification incentive program. - PTO. - Floating federal holiday options. - Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs]. - Flex Spending Accounts [FSAs]. - Full Dental Plans. - Vision. - ST/LT Disability. - Life Insurance. - 401k matched. What We Can Offer You - Great Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched. - Certificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs. - Flexible Work Environment.