Req ID: 351578 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Account Operations Specialist to join our team in GDL, Jalisco (MX-JAL), Mexico (MX). Account Operations Specialist 100% remote, can work anywhere in Mexico Key Responsibilities and requirements 5+ years of experience Define, enforce and follow metrics management across multiple organizations. Develop and maintain project templates, documentation standards, and reporting structures. Collect, analyze, and consolidate project status reports across the portfolio. Track KPIs, milestones, dependencies, risks, and issues. Escalate variances or critical risks to stakeholders when needed. Monitor resource allocation across projects. Support workforce planning and capacity analysis. Help resolve resource conflicts and optimize utilization. Support project budgeting, cost tracking, and financial forecasting. Prepare executive-level updates and presentation Provide invoices, reports, graphs Work US schedule, some work over the weekends because of timesheet approvals Advanced level of English #LI-LATAM About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Up to £45,000 This is a remote based role providing online learning Those huge small victories We are the highest Ofsted-rated provider in the country for special education and care. As we expand our offer through our innovative Inclusion Services online provision, we remain driven by the same belief, that even the smallest positive changes in our young people matter. Our teams are fulfilled by those huge small victories, whether that’s a learner re-engaging with education online, building confidence in a subject they once avoided, or taking meaningful steps towards reintegration and positive outcomes. This is a fully remote teaching role, designed to give you the flexibility to work from home while making a meaningful impact. Unlike some online provisions, you will not be required to deliver from a central office, allowing you to focus on what matters most, engaging and supporting young people. Get out what you put in As Lead Maths Tutor within our Inclusion Services online provision, you will shape and deliver high-quality, engaging Maths education for young people who need a different approach and a fresh start. This is not a traditional teaching role. You will work with pupils who are often disengaged from education and do not respond to passive approaches. They need learning that feels practical, interactive and brought to life, and a teacher confident enough to hold attention, manage challenge and bring them with you. You will design and deliver high-impact online lessons that build understanding, confidence and resilience. You will adapt in real time, think on your feet, and use your subject expertise to make Maths accessible, relevant and achievable. Alongside teaching, you will contribute to curriculum design, develop interactive digital resources, and support the ongoing refinement of our online platform. Working with education and clinical colleagues, you will help create a calm, safe and aspirational learning environment and play a key role in shaping a provision that is innovative, flexible and truly inclusive. We are looking for someone who: • Is resilient, adaptable and not easily phased • Can manage challenge calmly while building trust • Holds clear boundaries alongside warmth and consistency • Brings energy and creativity to online learning • Engages pupils who may be disengaged or resistant • Is reflective, innovative and committed to safeguarding • Believes in supporting the whole child, not just academic outcomes Bring your whole-self to work Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential. Here’s what we need from you; - Qualified Teacher Status (or equivalent) with strong Maths expertise at KS3 and KS4 (KS5 desirable). - Experience delivering engaging, high-quality teaching, ideally within online or digital settings. - Confident working with common end-user applications - Proven ability to design and adapt curriculum content into interactive, accessible learning resources. - Strong understanding of pupils with SEND, SEMH or those disengaged from mainstream education. - Confidence in assessing progress and using data to inform teaching and support outcomes. - Ability to build trusting relationships while maintaining high expectations and positive behaviour standards. - A collaborative, reflective approach and unwavering commitment to safeguarding and educating the whole child. What we do for you We know you’re going to do great things. For your hard work and commitment, we reward you with a strong salary and benefits package, alongside the flexibility to work from home. With us, you’ll get: - Salary: Up to £45,000 - Holiday: This is a term time role, with a requirement to work 2 additional weeks during school holidays - Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here - Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative - Wellbeing: a host of wellbeing tools and advice including employee assistance - Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts - A recommend a friend scheme that offers a £1,000 bonus every time - Flexible, home-based working with no requirement to attend a central office (occasional in person meetings may be required) Join the UK’s best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself . The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here. To view our ex-offenders policy please click here. #INDH

About Coursera Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 197 million registered learners as of December 31, 2025. Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below. Job Overview The Coursera Degrees segment partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The Degrees Success team works cross-functionally with marketing, enrollment representatives, data science and technical operation teams to help partners meet their recruitment goals. The Degree Program Operations Specialist will be part of the Degrees Success Team, supporting select North American and European degree programs. This role serves as a key operational contact for university partners, ensuring smooth cohort launches and closes, resolving learner account issues, and equipping partners with the knowledge and tools needed to successfully manage their programs. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple workflows in a fast-paced, partner-facing environment. Responsibilities: - Cohort & Operational Management - Coordinate key milestones required for cohort launches and closes, including course mapping, grading timelines, and workflow completion. - Send proactive reminders and maintain operational trackers to ensure adherence to program timelines. - Partner Triage & Learner Account Support - Diagnose and guide resolution of student account linking issues, including email access and data discrepancies. - Review program rosters to identify linkage gaps and proactively notify partners of required actions. - Monitor ticketing systems and support dashboards to ensure visibility into open issues and timely resolution. - Platform Training & Enablement - Provide partner training and guidance on Coursera Admin tools and platform workflows. - Support onboarding activities such as orientation setup, Zoom access, course shell creation, grading processes, and student tool access. - Partner with Technical Account Management and Product Support teams to remove operational blockers and support successful learner enrollment. Basic Qualifications - 4/5+ years of professional experience in operations, program coordination, partner support, customer success, or a related function. - Experience working in a partner-facing or customer-facing role, preferably in a technical or SaaS environment. - Demonstrated ability to manage multiple workflows simultaneously and drive tasks to completion with strong attention to detail. - Ability to analyze basic data (e.g., rosters, account status, enrollment records) to identify discrepancies and recommend next steps. - Strong written and verbal communication skills, with the ability to clearly explain technical processes to non-technical stakeholders. - Proven ability to operate effectively in a fast-paced, evolving environment with a high degree of ownership and accountability. Preferred Qualifications - Experience triaging support requests and coordinating with cross-functional teams to resolve issues. - Strong working knowledge of Google Workspace (particularly Google Sheets) and comfort maintaining operational trackers and dashboards. #LI-NL1 Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice. To protect against recruitment fraud, please note that Coursera recruiters will only communicate with candidates using official coursera.org email addresses. We do not conduct interviews or negotiate offers via personal or non-coursera.org accounts.

• Identify potential deficiencies, and facilitate and monitor appropriate corrections to ensure data integrity in the EHR, as well as monitor participant medical records for complete and timely documentation, promptly reporting to QOD when policies and procedures are not being followed • Participate in team documentation, process improvements, and other QO team initiatives • Conduct medical records audits to ensure timely and accurate documentation • Assist with WelbeHealth audits by preparing documents for desk review submission (universe lists), as well as assist with EMR navigation and impact analysis • Review and reconcile assigned regulatory logs • Complete required investigations and notifications • Communicate with stakeholders across the enterprise