The Nemetschek Group is a pioneer of the digital transformation of the AEC/O industry. With our market‑leading solutions, we enable architects, engineers, builders and owners to design, build and operate buildings and infrastructure more efficiently and sustainably – and to shape digital experiences in all their dimensions. Our open, best‑in‑class software solutions and commitment to open standards empower over seven million users worldwide. To accelerate our next chapter of growth in the Design Division, we are creating a new senior role: As VP Go‑To‑Market, Enterprise accounts and OCP.AI , you will design and lead the enterprise go‑to‑market motion for the Design Division's new Open Collaboration Platform (OCP).AI and our broader design portfolio across Europe. Reporting directly to the Chief Divisional Officer and working as a peer to our Design brand CEOs, you will be the front‑facing owner of how we take our next‑generation collaboration platform to market, move up‑market into large “top” accounts, and bring AI‑enabled workflows to life for customers. This is a “startup inside Nemetschek” role where you will initially operate as a highly senior individual contributor, then build and lead an organisation of sales, consultative sellers, customer success, pre‑sales and select GTM roles by the end of year one. You will shape both the commercial motion and, together with Product and R&D, influence the evolution of our platform and workflows. What you will do - Drive an up‑market shift into large accounts, orchestrating cross‑brand, cross‑disciplinary workflows across architects, engineers and construction stakeholders. - Lead the go‑to‑market for Nemetschek’s new Open Collaboration Platform, shaping positioning, value propositions and commercial plays for design‑led enterprise customers. - Build, coach and lead a sales GTM team of people globally, establishing best‑in‑class enterprise and consultative sales practices. - Personally act as a senior, consultative thought partner to C‑level and C-1 customer stakeholders, articulating how AI‑enabled workflows and an open, platform‑based approach can transform their businesses. - Partner closely with Product, R&D and brand CEOs to bring customer feedback into roadmap and to align account strategy across the Nemetschek portfolio. - Represent Nemetschek’s Design Division externally at key customers, industry events and thought‑leadership forums on collaboration, AI and digital transformation in AEC. What you bring - Extensive consultative, enterprise sales and go‑to‑market leadership experience, especially if possible in the AEC / design / construction technology ecosystem (e.g. collaboration platforms, BIM, design authoring, construction management), ideally at VP‑level or equivalent. - Proven track record selling complex, multi‑product solutions into large accounts with multiple stakeholders, using a highly consultative, value‑based approach rather than transactional sales. - Deep understanding of how architects, engineers, contractors and owners collaborate today, and how open, platform‑driven and AI‑enabled workflows can unlock business value. - Experience building and scaling high‑performing enterprise GTM teams across sales, customer success and pre‑sales, preferably in a multi‑brand or matrix environment. - Strategic mindset with strong execution: comfortable setting a vision, defining territories and plays, and personally closing high‑value deals in parallel. - Ideally a good awareness of AI concepts and their application to workflows; you do not need to be a researcher, but you are comfortable framing AI value stories with customers. - Entrepreneurial, hands‑on mindset – you are excited by ambiguity, building something new, and working at the intersection of product, GTM and strategy. - Excellent communication skills in English; additional European languages are an advantage. - Location: based anywhere in Europe with regular travel to key customers and Nemetschek locations. - Shape a new platform from the ground up: Be the front‑facing leader for a new, AI‑native, open collaboration platform co‑developed with leading design customers – at the moment when it goes to market. - Real impact at scale: Operate at the heart of a global group that already serves millions of users and covers the full building lifecycle, while steering our shift from SMB‑centric revenue to large enterprise accounts. - Startup energy, group backing: Enjoy the agility and ownership of a “startup inside Nemetschek” – new product line, new GTM motion – with the stability, brand trust and investment capacity of a listed global software group. - Collaborative, open culture: Work with entrepreneurial brand leaders and cross‑functional teams who believe in open standards, best‑in‑class tools and long‑term customer relationships. Ready to shape what’s next? - If you are an ambitious enterprise GTM leader with a passion for AEC, platforms and AI‑enabled workflows – and you want to build something new on a global stage – we would love to hear from you. #LI-MB2 #LI-Nemetschek #LI-remote

• Drive the territory business strategy to maximize revenue growth opportunities. • Active support and adoption of the company’s technology-focused approach through weekly recording of prospect/client meetings, pipeline opportunities, tasks, demonstrations and illustrations into the CRM. • Build and execute annual sales plans and review plans quarterly. • Must be willing to learn new technology and use it routinely in the role. • Work with the Delaware Life Marketing National Sales Consulting team for large advisor meetings and complex sales assistance. • Collaborate with the Internal Sales Team to assist in driving sales results. • Work efficiently within our CRM solution to prospect, administer leads generated by campaigns, update customer records, manage a pipeline of opportunities and deliver accurate forecasting for the assigned territory. • Conduct in-depth sales presentations, including product demonstrations highlighting key benefits through individual and group sessions, seminars, workshops and branch meetings. • Leverage relationships to conduct small to large meetings using internal resources. • Learn the Delaware Life Marketing National Sales Consultant value proposition and demonstrate the content as uniquely valuable to the advisor and their clients. • Deliver and demonstrate using Webex technology. • Build relationships and maintain strong rapport with prospective and existing clients within the client organization and within Delaware Life Marketing. • Conduct lead development, lead follow up, qualification and targeted account selling in person, on the phone, and with virtual technology. • Manage expenses in a timely manner and adhere to company policies for advisor and firm sponsorships.

Role Description The AVP of Operations Services primary responsibilities will be: - Oversight over Operations Services (Placement Processing, Correspondence Processing, Dispute Processing, Administrative Client Requirements Support, and Oversight of all consumer-facing written communications). - Oversight over Contact Management Team. - Must possess strong analytical and technical abilities to identify opportunities for process improvement and leverage tools to implement process improvements. Essential Duties & Responsibilities: - Develop and lead the organization's Operation Services and Contact Management Team processes and strategies, aligning them with business goals and regulatory requirements. - Responsible for drafting, editing, mapping, and front-line monitoring of consumer-facing written communications (i.e. collections notices, e-mail and text templates, Webchat, etc.) in alignment with production, compliance and legal requirements. - Collaborate with each stakeholder, IT, and vendors to ensure written communications are approved and implemented to all stakeholder requirements. - Oversee the implementation and continuous improvement of ConServe's correspondence management processes and systems (Docuware), including digital transformation initiatives. - Ensure Operations Services SLAs are consistently tracked, communicated, and upheld. - Oversee Contact Management Team ensuring daily/weekly workforce management, all corresponding tools and equipment are operational, and that all associated communication channels are open and operating. - Contribute to edits/updates on Operation’s PPMS documents; provide oversight and conduct reviews of PPMS updates/edits on Operations PPMS documents. - Conduct Root Cause Analysis and implement effective corrective action when SLAs are not consistently met or when workflow bottlenecks occur. - Identify opportunities and implement solutions to improve efficiencies reducing department consumption against budgeted expectations. - Ensure departmental policies, procedures, and work instructions remain up to date and are executed as documented. - Ensure Director of Operations Services properly tracks, communicates, and manages Administrative Representative and Contact Management productivity using Key Performance Indicators (KPIs) and monitoring tools and reports. - Ensure staff receives appropriate cross-training to maintain subject matter expertise in numerous subjects to enable resource reassignment to manage ebbs and flows in workflows. - Identify and communicate resource constraints or excess to VP of Operations as they occur. - Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance program. - Reinforce and retraining on all PPMS work instructions, policies, procedures and forms with staff. Qualifications - HS Diploma or GED. - Experience with Document Management Systems, including SharePoint, Docuware, or similar platforms; certifications preferred. - Bachelor’s Degree in Business Administration or Information Technology or related field or equivalent combination of education and experience. Requirements - Seven+ (7) years of Management experience including staff supervision. - Collections industry experience heavily preferred. - Strong technical and business analyst skills. - Proficiency in document management software and systems. - Experience with leading data digitization efforts. - Strong understanding of information lifecycle management (creation, storage, retrieval, and disposal). - Experience with editing/creating collection notices and content for text and e-mail communications. - Expertise or certification with document management systems and document management processes. - Expertise with leveraging Artificial Intelligence to improve efficiencies preferred. - Demonstrated ability to use and interpret data to identify process improvement opportunities and ability to implement innovative solutions. - Excellent analytical and communication and presentation skills. - Excellent organizational skills. - Detail-oriented and able to multitask and meet deadlines. - Ability to travel to Industry, Vendor and Administrative conferences/events, as needed. - The ability to telework. - A secure internet connection, to plug in ConServe equipment into a hardline Ethernet port and a private work area in which work activities can be conducted. - Ability to obtain and maintain Government Security Clearance. - U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States. - No Conflict of Interest with ConServe or our Clients. Physical Demands - Occasionally lift and/or move up to 25 pounds. - Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift). - Ability to talk and listen on a phone or in person for your entire work shift (8, 9, or 10 hour shift). - Ability to type on a computer for extended periods. - Ability to stand up your entire work shift (8, 9, or 10 hour shift). - Ability to drive with valid driver’s license and fly in an airplane. - Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. Mission Statement ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, Inc., d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension:7 or by emailing: jobs@conserve-arm.com. Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace.

Job Description Summary The Technical Consultant is a client‑facing technical expert responsible for designing, configuring, integrating, and supporting complex financial systems within the Securities Finance domain. The role combines strong technical expertise with a solid understanding of business processes, enabling the consultant to translate client requirements into robust, scalable technical solutions aligned with industry standards and regulatory requirements. Job Description General Duties & Responsibilities - Works independently or as part of a global Professional Services team on client‑facing technical consulting engagements - Acts as a primary technical point of contact for clients, collaborating closely with client IT, operations, and internal delivery teams - Analyzes client technical environments, system architectures, and integration requirements - Translates functional and business requirements into technical designs, configurations, and implementation approaches - Designs, configures, and implements solutions across multiple platforms and applications within Securities Finance ecosystems - Produces detailed technical documentation, including architecture diagrams, interface specifications, data mappings, and configuration guides - Supports system integration across upstream and downstream systems, ensuring data consistency, performance, and reliability - Analyzes system impacts, dependencies, and technical risks across complex, multi‑system landscapes - Provides expert input on technology selection, architecture decisions, and implementation strategies - Defines and supports technical testing activities, including system, integration, performance, and user acceptance testing - Investigates and resolves complex technical issues, data inconsistencies, and production defects - Supports client environments during go‑live and post‑implementation stabilization phases - Collaborates with development teams, product teams, and third‑party vendors to resolve technical challenges - Consults directly with clients and may travel to client sites as required by project needs - Acts as a technical workstream lead or sub‑project lead on complex client engagements - Mentors junior technical consultants and reviews technical deliverables - Supports pre‑sales technical activities, including solution design, estimations, and client presentations - Performs other related duties as assigned Education Requirements Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline, or an equivalent combination of education, training, and experience within the financial services industry, preferably in Securities Lending, Repo, or Collateral Management environments. General Knowledge, Skills & Abilities Core Technical & Client‑Facing Skills - Strong technical expertise in enterprise financial systems, preferably within the Securities Finance domain - Proven experience in a client‑facing technical consulting role, delivering complex implementations and integrations - Solid understanding of front‑to‑back SecFinance workflows and how they map to technical solutions - Ability to translate business and functional requirements into technical architecture, configuration, and integration designs - Hands‑on experience with system configuration, customization, and deployment - Strong experience with system integration, including APIs, messaging, batch interfaces, and data transformations - Strong understanding of data models, relational databases, and data analysis techniques - Experience supporting UAT, go‑live, and production support activities, including defect analysis and resolution - Awareness of regulatory and operational considerations impacting Securities Finance platforms Technical Competencies - Advanced understanding of system architecture, application design, and integration patterns - Experience working with databases, SQL, and data analysis tools - Working knowledge of one or more programming or scripting languages (e.g., Java, Python, or similar) - Familiarity with batch processing, scheduling, and reporting frameworks - Knowledge of software development life cycles, including waterfall and agile delivery models - Understanding of quality assurance methodologies and testing frameworks - Experience working within DevOps-oriented delivery models, supporting continuous integration and continuous delivery (CI/CD) pipelines - Familiarity with version control systems (e.g., Git) and collaborative development workflows Experience supporting or integrating with automated build, deployment, and release pipelines - Ability to work closely with development and DevOps teams to troubleshoot environment, configuration, and deployment issues - Understanding of environment management across development, test, UAT, and production landscapes - Awareness of infrastructure concepts such as cloud platforms (Azure, AWS, others), containerization, and configuration management as they relate to enterprise financial systems - Experience contributing to automation of testing, deployments, and operational processes to improve delivery quality and stability - Strong alignment with agile and DevOps principles, including iterative delivery, automation, and continuous improvement DevOps & Delivery Practices Professional Skills - Excellent analytical and problem‑solving skills, with the ability to troubleshoot complex technical issues - Strong communication skills, capable of explaining technical concepts to non‑technical stakeholders - Ability to influence client technical decisions and recommend best‑fit solutions - Strong organizational and time‑management skills, managing multiple client deliverables concurrently - Comfortable working in international, multi‑client, and multi‑vendor environments - Proactive, resourceful, and able to work with minimal supervision on complex technical challenges At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.