• Support and manage payroll tasks using the appropriate ticket and payroll systems applying the defined standards and client-specific requirements • Monitor and manage ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds • Ability to utilize the hrX suite of tools as it relates to payroll processing and associated activities • Be able to understand and interpret a payslip • Be able to understand and follow the payroll calendar • Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities • Recognize and deal appropriately with sensitive and confidential information • Produce and understand basic standard and client-specific payroll reports • Review and validate data for accuracy • Answer basic payroll questions and requests • Participates in projects as needed and assigned

• Assist in processing payroll data for employees • Help maintain accurate employee records • Verify and reconcile employee data, including salaries, hours worked, and deductions • Assist with Hong Kong payroll tax calculations and filings • Provide support to employees for payroll-related questions and issues • Help to maintain compliance with Hong Kong payroll laws and regulations

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements. • Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes. • Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations. • Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows. • Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters. • Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters. • Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency. • Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements. • Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll. • Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability. • Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Role Description ¿Buscas estabilidad, buen ambiente laboral y una oportunidad real de crecimiento? ¡Esta es tu oportunidad! - Puesto: Asesor de Atención al Cliente y Cross– Llamadas Entrantes - Función principal: Brindar información y consultas de clientes Entel Chile y realizar un ofrecimiento adicional. - Horarios disponibles: - 10am a 7pm - 11am a 8pm - 12pm a 9pm - Modalidad: Remoto 100% - Pago: Quincenal y Mensual Qualifications - Comunicación clara y trato amable - Manejo básico de PC - Disponibilidad para trabajar en turno mañana Requirements - Comunicación clara y trato amable - Manejo básico de PC - Disponibilidad para trabajar en turno mañana Benefits - Sueldo fijo 1230 (incluida SODEXO S/100) - Maqueta de 350 por indicadores - Comisiones Ilimitadas - Ingreso a planilla Completa desde el primer día - Bonos por desempeño - Línea de carrera - Capacitación pagada - Estabilidad y excelente clima laboral