• Design and implement infrastructure and tools that empower our product teams to rapidly and securely iterate, emphasizing reliability and automation. • Influence the strategic direction of our infrastructure and operational practices, ensuring that we are well-positioned to scale and support our growing organization. • Take a proactive role in the resolution of production issues, ensuring that we are well-prepared to handle incidents and that we learn from them in a blameless manner. • Work closely with product teams on crucial initiatives such as production deployments, release management, and incident handling, aiming for seamless operations. • Offer technical expertise and input to support the continual adoption and modernization of our platform and infrastructure. • Build and deploy AI-powered tooling (autonomous coding agents, LLM-assisted CI/CD, automated incident triage) that makes the engineering org more productive. Think: sandboxed environments where agents can write, test, and verify code without human babysitting. • Foster a culture of continuous learning and improvement, encouraging constructive review and adaptation processes.

• VSS deployment, GPU scaling, S3oRDMA, and Pyramid integration • Leading Product Flavors (RAG, KV Cache, VSS), reference architectures, NVIDIA certification testing, and BOM validation • Setting up development and testing environments for NVIDIA partners

What you can expect As a Web DevOps Engineer, you will ensure around-the-clock continuity for critical web infrastructure by designing and implementing new systems. You will collaborate with engineers across the US, India, and China to enhance Zoom's web deployment processes and optimize web services, including high availability and disaster recovery. Your role will involve driving improvements in how we manage and organize web services to maintain robust and reliable infrastructure. About the Team Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly. What we’re looking for - Have 4+ years of relevant experience Demonstrate knowledge of various Linux distributions, like RedHat and Ubuntu - Show experience with edge services such as Nginx and Cloudflare CDN - Have proficiency with continuous integration and deployment tools like Jenkins and Argo CD - Have hands-on experience with configuration management and infrastructure-as-code tools such as Ansible and Terraform - Show familiarity with message queuing systems, such as Kafka - Have hands on experience with cloud technologies, preferably AWS - Demonstrate effective troubleshooting skills in production environments - Show passion about automating processes to reduce deployment time and enhance efficiency - Have experience with microservices architecture and orchestration tools, including Kubernetes (K8s) and ECS Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

As a DevOps/CI Lead Engineer you will be instrumental in evolving and maintaining our build, test, and deployment infrastructure. We have highly automated pipelines for build and test. Historically, this has been running on self-hosted on-premise infrastructure. We are well underway with our move to a cloud-based build and test infrastructure and are now looking at optimizing our cloud usage and improving developer experience, as well as extending to continuous delivery to customer environments. We are looking for your help in designing and implementing our go-forward CI/CD solution. Our products are built in C++ and Python and run on Windows and Red Hat Enterprise Linux (RHEL) using MSSQL or MySQL databases. Our target tool set for build, test and deploy are GitHub Enterprise, GitHub Actions, Artifactory, GoogleTest, Robot, Terraform, Harness and Python. Standardization of build and deployment pipelines and the related tooling is a major focus area, including the use of AI across the full Software Development Lifecycle. You will be working closely together with other DevOps/CI Engineers and our development teams. As a senior DevOps/CI engineer with experience in build and test automation, you are excited about leveraging tooling to drive automation and have a passion for infrastructure as code. Position requirements We expect you to have the following: • Degree in Computer Science, Engineering or similar. • 9+ years of experience in DevOps/CI • Strong problem-solving and analytical skills, with an ability to understand and debug complex systems. • Ability to work in an international, fast-paced, dynamic environment, with a focus on delivering high-quality software in a timely manner. • Ability to work independently and as part of a team, with good communication and collaboration skills. • Experience in Python • Experience with tools like Jira, GitHub, Bitbucket, and Artifactory • Experience with automated testing, preferably GoogleTest and Robot • Experience with Docker containers and Kubernetes or equivalent • Experience with public cloud platforms, e.g. AWS, Azure or Google Cloud • Fluent in English At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.