As a DevOps/CI Engineer you will be instrumental in evolving and maintaining our build, test, and deployment infrastructure. We have highly automated pipelines for build and test. Historically, this has been running on self-hosted on-premise infrastructure. We are well underway with our move to a cloud-based build and test infrastructure and are now looking at optimizing our cloud usage and improving developer experience, as well as extending to continuous delivery to customer environments. We are looking for your help in designing and implementing our go-forward CI/CD solution. Our products are built in C++ and Python and run on Windows and Red Hat Enterprise Linux (RHEL) using MSSQL or MySQL databases. Our target tool set for build, test and deploy are GitHub Enterprise, GitHub Actions, Artifactory, GoogleTest, Robot, Terraform, Harness and Python. Standardization of build and deployment pipelines and the related tooling is a major focus area, including the use of AI across the full Software Development Lifecycle. You will be working closely together with other DevOps/CI Engineers and our development teams. As a senior DevOps/CI engineer with experience in build and test automation, you are excited about leveraging tooling to drive automation and have a passion for infrastructure as code. Position requirements We expect you to have the following: • Degree in Computer Science, Engineering or similar. • 5+ years of experience in DevOps/CI • Strong problem-solving and analytical skills, with an ability to understand and debug complex systems. • Ability to work in an international, fast-paced, dynamic environment, with a focus on delivering high-quality software in a timely manner. • Ability to work independently and as part of a team, with good communication and collaboration skills. • Experience in Python • Experience with tools like Jira, GitHub, Bitbucket, and Artifactory • Experience with automated testing, preferably GoogleTest and Robot • Experience with Docker containers and Kubernetes or equivalent • Experience with public cloud platforms, e.g. AWS, Azure or Google Cloud • Fluent in English At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Ensure strategic visions are operationalized through DevOps, developer tooling, and platform operations. • Own development tooling including JIRA and CI/CD toolchain. • Partner with IT Operations and Development to improve engineering velocity and reliability. • Drive a rigorous cloud cost-reduction program. • Establish and enforce consistent engineering standards.

• Define and drive reliability strategy across control-plane and data-plane systems, including multi-region resilience, BCDR, and failover design • Establish and operationalize SLOs, SLAs, and error budgets, ensuring they inform planning and engineering tradeoffs • Lead initiatives that measurably improve MTTR, incident prevention, and overall service health • Own incident management end-to-end, driving systemic fixes and long-term reliability improvements beyond immediate response • Lead architecture and design reviews to ensure systems meet scalability, reliability, and cost efficiency goals • Champion automation and modernization, including AI-driven reliability improvements • Establish and enforce code quality and review standards • Lead cross-functional initiatives and align engineering with product priorities • Mentor senior engineers and act as a technical leader across teams

• We are seeking an experienced Site Reliability Engineer (SRE) with expertise in Infrastructure as Code tools like Terraform, core CI/CD tools such as Azure DevOps, and monitoring tools including DataDog and AWS CloudWatch. • Strong leadership in client-facing discussions and engagement with third-party suppliers is essential. • Troubleshooting issues and identifying systemic failings indicated by incidents/failures. • Implementing fixes. • Proposing solutions for reducing toil. • Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input to Post-mortem analysis. • Improving Service Requests and Change Management processes, both technically and through stakeholder management. • Participate in the process for, and Proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies).