• The Senior Engagement Manager (Senior EM) is responsible for positioning and co-selling Tines’ Services offerings. • Work with prospects and customers to understand their business objectives and outcomes and make recommendations on how to best achieve these by leveraging Tines’ Service offerings. • Perform discovery, build custom-scoped SOWs, deliver internal enablement and help shape and evolve Tines’ services and support offerings. • Coordinate quoting and closing process in partnership with the Account Executive. • Analyze customer requirements and translate them into well-defined project scope and deliverables. • Deliver enablement to GTM teams on how to best work with and sell professional services. • Identify opportunities to improve discovery and scoping processes, templates, and tools.

Role Description We are looking for a Senior Business Development Director based in Germany, UK, Serbia or US to join our global team and lead strategic growth across key markets. This is your opportunity to be part of a fast-scaling, tech-driven company that’s redefining patient engagement, and to drive meaningful change in clinical development. - Owning and driving strategic growth in your Top-Accounts and region, identifying and securing new business opportunities with pharmaceutical, biotech, and CRO partners. - Building trusted client relationships with senior decision-makers in Clinical Operations, Medical Affairs, and R&D. - Leading the full commercial cycle - from prospecting to pitching, proposal design, and deal closure. - Translating client needs into tailored, impactful solutions that integrate Clariness’ suite of recruitment, retention, and real-world evidence offerings. - Delivering a consistent flow of high-quality proposals, leveraging internal resources and collaboration with delivery teams. - Acting as a thought leader in the industry, representing Clariness at key conferences and shaping our market positioning. Qualifications - Proven strategic sales & account executive with 3+ years in life sciences, ideally in patient recruitment. - Expert in selling into Clinical Operations or similar functions, with a network of senior-level contacts, ideally in patient recruitment. - Formally trained in a consultative sales methodology (e.g., Sandler, Miller Heiman, Challenger). - Proactive, strategic, persistent, and love building something from the ground up. - Ambitious, entrepreneurial, and motivated by impact, autonomy, and innovation. Requirements - Proven strategic sales & account executive with 3+ years in life sciences, ideally in patient recruitment. - Expert in selling into Clinical Operations or similar functions, with a network of senior-level contacts, ideally in patient recruitment. - Formally trained in a consultative sales methodology (e.g., Sandler, Miller Heiman, Challenger). - Proactive, strategic, persistent, and love building something from the ground up. - Ambitious, entrepreneurial, and motivated by impact, autonomy, and innovation. Benefits - Earn industry leading commission working with the largest companies in the industry. - A varied and exciting job with a lot of personal responsibility in an international company, where you can develop and expand your skills. - Professional and personal development opportunities - incl. personal development budget. - Flexible working hours and mobile working. - Regular team events and open feedback culture. - A versatile field of activity and challenging projects. - A supportive and open company culture, providing the opportunity to collaborate with a diverse and professional team. - Impact healthcare by accelerating medical innovation through improved access to clinical trials, potentially bringing needed treatments to patients faster.

• Overseeing the full lifecycle of research and analytics projects, ensuring they are delivered on time, within scope, and to the highest quality standards. • Diligently tracking and recording all project activities in Zoho Projects. • Handling all client communications, ensuring that billing and invoicing is done at key project milestones. • Fostering strong client satisfaction. • Providing weekly updates to the CEO on project status and performance. • Utilizing Zoho Projects to manage project lifecycles, ensuring all project tasks, updates, and changes are tracked. • Facilitating regular project meetings and status reviews. • Serving as the primary point of contact for clients, managing all communications through Zoho CRM. • Administering client satisfaction surveys using Zoho Survey at the completion of each project.

• Represent Medica at coalition and tribal nation meetings, health fairs, conferences, public forums, and community events. • Identify and cultivate partnerships to expand outreach and strengthen relationships with tribal nations and communities. • Develop, organize, and facilitate meetings, discussion groups, workshops, and special events, including member consultations. • Share insights and learnings with Medica leadership on issues important to tribal nations and supporting organizations. • Maintain detailed records of member engagement, tribal contacts, and outreach activities using Medica’s CRM platform.