About The Role Dispensed delivers prescriptions and clinical consultations to patients across Australia, New Zealand, and the UK, and the reliability of that platform is not an abstract engineering concern: when it degrades, patients lose access to healthcare. As a Senior SRE, you will own the operational health of a platform in active transition, consolidating a legacy Django system into a modern Next.js and Supabase architecture on AWS, and you will have genuine influence over how reliability is designed into that new foundation from the start. This is a role where you will define SLO frameworks, shape observability architecture, and lead the kind of post-incident work that produces lasting systemic change rather than tactical patches. If you want to work at the intersection of serious engineering craft and meaningful patient outcomes, and to build practices that a growing team will rely on for years, this is that role. What You'll Own - Define and maintain SLO and error budget frameworks across multiple services, working directly with product engineers to make reliability expectations concrete and actionable rather than aspirational. - Design and evolve the observability architecture across the platform, ensuring the engineering team has genuine insight into system behaviour during the Django-to-Next.js migration and beyond. - Identify systemic gaps in monitoring, alerting, and incident response before they surface as patient-facing incidents, and drive the work required to close them. - Lead post-incident reviews that go beyond immediate fixes, producing changes to architecture, runbooks, on-call processes, or delivery practices that reduce the likelihood and impact of recurrence. - Write infrastructure-as-code and automation that sets a quality bar for the team, reviewing infrastructure contributions from product engineers and junior SREs with direct, specific feedback. - Keep product engineering teams unblocked on reliability concerns by being a visible, proactive partner in delivery: attending design conversations, raising reliability risks early, and pushing back constructively when decisions create patient risk without a conscious trade-off. - Improve how the team operates on reliability over time, including on-call processes, reliability review checkpoints in the delivery cycle, and the quality of documentation product engineers use to understand what is expected of their services. What You’ll Need Required: - 6+ years in SRE, DevOps, or backend roles with production ownership. - Experience operating and improving reliability of distributed, customer-facing systems. - Strong cloud and infrastructure-as-code experience (AWS, Terraform, or similar). - Hands-on experience with SLOs, SLIs, and error budgets. - Solid observability experience (metrics, logging, tracing). - Experience leading incidents and post-incident reviews that drive systemic change. - Strong scripting/programming skills (e.g. Python, Go, TypeScript). - Ability to identify risks early and influence cross-team engineering decisions. - Clear communication and documentation skills. Highly Valued: - Experience supporting system migrations or major architectural changes. - Experience in regulated or high-availability environments. - Experience improving on-call practices or mentoring engineers. What We Offer - Work From Anywhere in Australia. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

• Provide leadership and mentorship to a team of 8-10 Site Reliability Engineers (SREs). • Possess expertise in defining, measuring, and reporting on key Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure adherence to the 99.99%+ uptime Service Level Agreement (SLA). • Collaborate effectively with other SRE, Security, and Development teams. • Define and implement processes to ensure the team efficiently meets target deadlines. • Drive the successful completion of large-scale projects, coordinating with multiple Development teams. • Conduct thorough capacity analysis and planning. • Effectively manage and scale infrastructure by establishing and adhering to automation standards. • Analyze and resolve complex system behavior, performance, and application issues. • Oversee comprehensive observability and analysis across multiple datacenters.

About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform, Atlas delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. Important details: - Your internship will begin June 8nd, 2026, and run until August 14th, 2026. - The first week of your internship will be held in-person at our Headquarters in Austin, TX - Travel and lodging will be provided - Must be authorized to work in the US without sponsorship. No Visa sponsor available. About your internship: About your internship:SailPoint is seeking talented University students to fill positions within our DevOps organization. If you are eager to be part of an engineering team passionate about building and maintaining the infrastructure that powers our products, then consider joining us. As a DevOps Engineer Intern, you will work with tenured DevOps engineers to build, automate, and maintain the infrastructure for our IdentityNow SaaS access governance solution. You will encounter a variety of technical challenges that will refine your problem-solving skills and allow you to work with a wide range of established and emerging technologies. In our small, Agile engineering teams, you will collaborate with cross-functional team members to shape the future of our products. This opportunity offers excellent exposure to industry best practices in a fast-paced, highly successful company with a great work culture and fun atmosphere. Responsibilities: - Collaborate with development and operations teams to build and maintain our CI/CD pipelines for the IdentityNow SaaS access governance solution. - Automate the deployment, scaling, and management of our cloud infrastructure. - Work with software and quality assurance engineers, technical writers, and product managers to help deliver elegant infrastructure solutions. - Learn about Agile, AWS, Docker, Kubernetes, Terraform, Go, Python, and other modern DevOps technologies! Education: - College students from rising Sophomores to Seniors, along with Masters level students All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation varies based on your level of education from high school to Masters and the role applied for. The reasonably estimated hourly rate for interns at SailPoint ranges from (USD): $15 - $35.00 Benefits Overview 1. Financial security: 401(k) Savings and Investment Plan with company matching for 21 and over 2. Eligible for pay on SailPoint observed holidays during your tenure 3. Employee Assistance Program (EAP) and Care Counselors SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

• Drives the platform's stability, scalability, and performance. • Enhances product reliability by engineering automated solutions for complex infrastructure and operational challenges. • Champions application availability and efficiency through proactive monitoring, performance tuning, and strategic improvements. • Leads post-mortems, creates automation to reduce operational toil, and partners with product owners and developers. • Participates in tool selection, assists with capacity planning, and builds the monitoring and alerting to meet business-defined Service Level Objectives (SLOs). • Mentors less experienced engineers to foster a culture of operational excellence.