• Edit and produce high-quality short-form video ads optimized for Meta and TikTok, ensuring timely delivery and alignment with campaign objectives. • Apply strong storytelling, brand consistency, and best-practice visual, audio, and editing techniques tailored to each platform, both paid and organic. • Use advanced editing tools, transitions, motion graphics, captions, and effects to create engaging, performance-driven creatives. • Work independently day to day, proactively seeking clarification or support when required while maintaining ownership of deliverables. • Collaborate closely with the marketing team to understand campaign goals, audiences, and creative direction, contributing ideas to improve creative formats and performance. • Maintain organized workflows, including version control, file management, clear updates on task progress, and structured handling of revisions. • Monitor platform trends, formats, and best practices to continuously evolve creative output and recommend improvements. • Ensure all content adheres to brand guidelines, platform specifications, quality standards, and accuracy across deliverables. • Proactively identify risks, gaps, or production challenges and contribute to problem solving and capability development.

• Responsible for defining the overall website strategy • Set the vision for the product and create a roadmap for its development • Intake requests, gather and document business requirements from stakeholders • Create and manage a clear, prioritized product backlog of features, enhancements and roadmap items • Collaborate with SEO, digital and brand management, agencies and vendor partners

• Schedule client meetings and send calendar invites • Coordinate launch timelines and reminders (Slack, ClickUp, Calendar) • Follow up on overdue tasks and report status to PMs • Ensure tasks are assigned to the correct owners (including QA) • Send templated client progress notifications (e.g., content live, delays)** • Build and maintain content mapping sheets • Gather and organize client-provided assets • Upload and update content in Shopify (products, collections, pages, menus, metafields) • Set up redirects, tagging, and basic backend configurations • Ensure live theme content matches approved updates** • Clean up completed ClickUp tasks • Monitor design and development progress • Flag blockers or skipped QA steps • Conduct checklist-based implementation reviews • Support structured documentation efforts**** • Draft documentation using templates • Summarize Figma comments • Conduct structured research tasks • Take detailed notes during sprint or client calls**

**Your Role and Responsibilities** - **Customer Support and Order Management**: Assisting with customer inquiries and managing the order process efficiently. - **Account Health Monitoring and Basic Reporting**: Keeping track of accounts and providing basic performance reports. - **Inventory Tracking and Supply Chain Coordination**: Monitoring stock levels and coordinating basic aspects of supply chain management. - **Data Entry, Reconciliation, and System Updates**: Maintaining accurate data and ensuring that systems are up to date. - **Basic Accounting or Finance Support**: Assisting with basic financial tasks such as tracking expenses or processing invoices. - **Maintaining SOPs and Internal Documentation**: Keeping standard operating procedures (SOPs) and documentation current and accessible. - **Executing Assigned Processes**: Ensuring that all processes within your scope are completed accurately, consistently, and without rework, while identifying issues early and proposing solutions.