Insulet Corporation logo
Insulet Corporation

Insulet is a medical device company dedicated to improving the lives of people on insulin and other injectable drugs by enabling medicine delivery without the u

CTC Case & Process Specialist GSA (m,w,d)

Location

Germany

Posted

58 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

CTC Case & Process Specialist GSA (m,w,d)

Insulet Corporation

Responsibilities The CTC Case & Process Specialist is responsible for providing excellent customer support regarding cases & process management services, for the whole E2E OTC reimbursement process for GSA markets. Strong communication between Sales, Market Access, Health Insurance teams and all interfaces of Insulet GSA & International are critical functions of this position. The Specialist is not only responsible for ensuring a high knowledge of all interactions, CTC processes, and single cases, but will also ensure that coverage, prior authorization and documentation is correctly obtained to allow Insulet to successfully collect revenue. The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. The Specialist will act as a Salesforce Lightning and SAP Key User including related interfaces and systems. The Case & Process Specialist is responsible for developing and maintaining the case management process, including the development of a resubmission management system, reports and other tools as required. Definition of cases (Except & Key Cases): Complaints, Resubmission Cases, processes, complex single inquiries all over the whole CTC flow. Understanding of high complex reimbursement process with single Hick ups, IT bug and cases Within the payer and other special contact lines (Voice and Non—Voice Channels) the Specialist will act as a single point of contact, for overseeing the whole single cases, inquiries, dispute management and find proper solutions. Excellence summarizing findings, route courses and optimization process to standardize further flows. The Case & Process Specialist acts as an interface between customers, prescribers, contract management and other internal departments to find the best solution for particularly difficult cases. Developing standard solutions, including processes out of individual cases as part of case management, and rolling out training across the team to enable smooth day-to-day operations. Manage and support customers through trial periods and transition to standard supply. Ongoing coordination and collaboration with Market Access on standardizing solutions and processes Actively participate and act as subject manager expert in projects and contribute your experience to process improvements to create a solution that represents the view of the back office. Analyzing the reasons for rejections and making suggestions to improve the approval rate (in close collaboration with market access). Guide and advise customers through the application process, rejection and appeal procedures. Use the Key CTC Knowledge, Sales Force and SAP Knowledge to Onboard and train new employees and act as an overall trainer and moderator for regular trainings, upskilling and measure trainings levels whilst providing guidance to improve skill levels. Be part of the GSA CTC workforce management as well support developing KPI structures and reporting requirements. Support the operational Post Entry and Master Data Management Process. Required Leadership/Interpersonal Skills & Behaviors - Collaborative Relationships - Ability to work cross functionally across sales, commercial, market access and marketing teams. - Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. - Analytical Thinking - Positive and creative approach to problem solving - Show proactive self-confidence and calmness in critical and particularly challenging tasks and situations. - Provide Support and Guidance - to new staff members or developing and upskilling existing team members in new processes Required Skills and Competencies - Self-sufficient - Flexible, and motivated team player capable of multi-tasking and managing workload priorities. - Establishing Focus - Outstanding attention to detail and ability to organize, prioritize and organize tasks. - Attention to Communication - Effective verbal and written communication skills. - Results Orientated - Results driven and able to understand multiple complex processes. - Understanding of Regulatory and Quality impacts to process - Technical Expertise - Excel in generating and maintaining organized and accurate records. - Languages: German essential – English min. B/C Level Education and Experience - Degree OR relevant experience - Relevant customer service/order management experience (MedTech preferred not essential) - Ability to manage own workload efficiently and prioritize effectively - Excel, Microsoft Word & Power Point skills required - CRM and ERP experience – Sales Force and SAP would be an asset Additional Information - The position will be remote Travelling approx.. 10%-15% #LI-Remote #LI-KJ1 Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here.

Related Categories

Related Job Pages

More Manager Jobs

Stryker logo

Strategic Sales Manager - East - Neurosurgical

Stryker

Together with our customers, we are driven to make healthcare better. #WeAreStryker

Manager58 days ago
Full TimeRemoteTeam 10,001+Since 1941H1B Sponsor

Work Flexibility: Field-based Department: Customer Solutions - we’re allies for growth working through coordination, driving innovation and creating lasting value. Brief Description of role: The Strategic Sales Manager leads GPO and IDN contract strategy, setting pricing to drive sales, boost profits and protect market share. As a key link between Customer Solutions and the business, they align cross-functional teams - sales, marketing, finance - to deliver on strategic goals and ensure a unified customer experience. Territory: The geography for this role is the whole Eastern Seaboard. Ideally candidates would live in or near the territory. What we want in a candidate: - Enterprise thinker that shapes and leads holistic business growth strategies. - Intentional collaborator that quickly builds trusted relationships with key partners. - Trusted advisor that uses data to align customer needs with program value. - Relationship builder that positively contributes to a best-in-class strategic sales team culture. - Lead with insights, simplify the buying journey, protect pricing, and unlock growth. Reasons why someone would want this role: - High-impact team focused on strategic negotiations, data insights, and solving complex challenges. - Build skills and broaden your network by collaborating across teams like Sales, Marketing, Legal, and Finance. - Lead strategic initiatives that shape pricing and contract strategies to drive long-term business growth. - Work directly with enterprise customers to tailor solutions and stay ahead of evolving healthcare trends. - Develop expertise in pricing, finance, and negotiation to position yourself as a leader and drive value. Education - Bachelor’s degree required. - MBA or advanced degree preferred. Qualifications & Experience - 8+ years related sales and/or marketing experience required. - Medical marketing and/or related field sales/GPO and IDN sales management preferred. - Proven ability to develop strategies that complement and contribute to overall business objectives. - Demonstrated ability to develop both internal and external long-term customer relationships. - Excellent communication skills. - Excellent interpersonal skills inclusive of the ability to work with diverse groups. - Demonstrated excellence in presentation creation and delivery skills. - Proven ability to analyze sales data from a variety of sources. Compensation - $167,100 - $334,200 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Travel Percentage: 30% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

United States
$167K - $334K / year
Manager58 days ago
Full TimeRemoteTeam 1,001-5,000Since 2021H1B No Sponsor

• Overall technical responsibility from the initial site survey to successful grid connection for demanding EPC projects in Commercial New Energy (rooftop photovoltaic systems, battery storage, charging infrastructure and energy management) • On-site construction supervision as well as technical coordination and management of our subcontractors • Ensuring compliance with technical and safety-related standards and acceptance of the delivered work • Developing technical concepts together with our planning and engineering teams and supporting their implementation (e.g., roof layout, string planning, low-voltage main distribution (NSHV), transformers, medium-voltage stations) • Result-oriented stakeholder management with clients, grid operators and authorities to ensure successful project delivery

Germany
The Quality Group GmbH logo

Amazon Advertising Manager (gn) DSP

The Quality Group GmbH

The Quality Group (TQG) ist ein innovativer Anbieter von Sporternährungsprodukten und vereint seit 2021 die erfolgreichen Marken ESN und More Nutrition. ESN ist seit 2004 deutscher Marktführer für Sporternährung und bietet Produkte wie Proteinpulver, Riegel und Supplements, die auf ambitionierte Fitnessziele ausgerichtet sind. More Nutrition, gegründet 2017, steht für gesunde, zuckerreduzierte Ernährungsprodukte und bietet Lösungen für bewusste Ernährung und Gewichtsmanagement – ohne Verzicht. Die Vision von TQG ist es, Menschen dabei zu unterstützen, die beste Version ihrer selbst zu werden. Mit Leidenschaft und Innovationskraft entwickelt das Unternehmen hochwertige Produkte, die Gesundheit, Leistung und Lebensfreude fördern. Mit einer agilen Unternehmenskultur und spannenden Karrieremöglichkeiten ist TQG nicht nur für Kunden, sondern auch für Mitarbeitende ein starker Partner. Das sind wir – The Quality Group – nice to meet you! Now it’s your turn! Wir freuen uns auf deine Bewerbung! Unabhängig von Geschlecht, Alter, Herkunft oder Identität – bei uns zählt, wer du bist und was du einbringst. Werde Teil unseres Teams und wachse mit uns.

Manager58 days ago
Full TimeRemoteTeam 1,001-5,000

Start: ab sofort | Level: Intermediate | Location: DE, remote | Arbeitszeit: Vollzeit (40h/Woche) Dein Start im Commercial Team bei ESN & More! Als Amazon Advertising Manager (gn) steuerst du eigenverantwortlich den gesamten Amazon-Marketing-Funnel – mit besonderem Fokus auf programmatische Kampagnen über die Amazon DSP – und entwickelst datenbasierte Media- und Funnel-Strategien auf internationalen Marktplätzen. Du bringst Erfahrung im Amazon Advertising, eine starke analytische Denkweise mit und hast Lust die Marken ESN & More Nutrition voranzutreiben? Dann melde dich bei uns und werde Teil des Teams. Deine Mission bei uns - Du verantwortest die strategische und operative Steuerung des gesamten Amazon-Marketing-Funnels, mit besonderem Fokus auf das Management, die Optimierung und Skalierung von Amazon DSP Kampagnen auf nationalen und internationalen Marktplätzen - Du planst, erstellst und optimierst programmatische Kampagnen über die Amazon DSP, inklusive Audience-Konzeption, Frequency-Strategien, Inventory-Auswahl und Creative-Testing – einschließlich Prime Video- und Fire TV Kampagnen - Du steuerst operativ alle relevanten Kampagnenprozesse, von der Budgetzuweisung über Bid-Optimierungen bis hin zur Einrichtung und Analyse von Retail Media und programmatischen Placements, einschließlich der genannten Prime Video- und Fire TV Platzierungen - Du führst detaillierte Performance- und Attribution-Analysen durch und nutzt dabei insbesondere Daten aus der Amazon Marketing Cloud (AMC), um präzise Insights entlang der Customer Journey abzuleiten - Du entwickelst datenbasierte Handlungsempfehlungen für kanalübergreifende Media- und Funnel-Strategien und präsentierst diese sicher gegenüber internen und externen Stakeholdern - Du nutzt Tools wie PACVUE, um Kampagnen effizient zu überwachen, zu automatisieren und zu optimieren - Du erstellst strukturierte Reportings und Dashboards, setzt komplexe Datenmodelle in Excel (inkl. Pivot) um und stellst eine kontinuierliche Weiterentwicklung der DSP- und AMC-Setups sicher Deine Erfahrung & Skills - Du hast ein erfolgreich abgeschlossenes Studium im Bereich Marketing, Wirtschaftsinformatik, Data Analytics oder eine vergleichbare Qualifikation - Du bringst mindestens 3–5 Jahre Erfahrung im Amazon Advertising mit, davon mindestens 1–2 Jahre nachweisbare Erfahrung in der aktiven Steuerung von Amazon DSP Kampagnen - Du verfügst über fundierte Kenntnisse im Umgang mit der Amazon Marketing Cloud (AMC), inklusive Interpretation von Query-Ergebnissen und Erstellung eigener Analysen - Du beherrschst Tools wie PACVUE, AMC-Dashboards, DSP-Bulk Sheets oder vergleichbare Plattformen sicher - Du hast sehr starke analytische Fähigkeiten, eine hohe Zahlenaffinität und Erfahrung im Umgang mit komplexen Kampagnen- und Datenstrukturen - Du hast Erfahrung im Stakeholder-Management und in der adressatengerechten Präsentation von Insights und Strategien - Du arbeitest strukturiert, eigenverantwortlich und hast Interesse an programmatischer Werbung, Retail Media und datengetriebenem Marketing - Du sprichst verhandlungssicher Deutsch und Englisch Warum wir? Bei The Quality Group arbeiten über 1.200 Menschen mit einer gemeinsamen Mission: Ernährung neu zu denken - gesünder, smarter und mit echtem Mehrwert für die Community. Wir glauben an Teamgeist, Eigenverantwortung und den Mut, Grenzen zu verschieben. Dabei zählt jeder Beitrag, unabhängig vom Standort oder Bereich. Je nachdem, wo du bei uns einsteigst, erwarten dich unterschiedliche Benefits, unter anderem: - Attraktive Mitarbeiterrabatte auf Produkte von ESN & More - Flexible Arbeitszeiten & Homeoffice-Möglichkeiten - Zuschüsse zu Mobilität & Fitness (z. B. Wellpass, Deutschlandticket) - Betriebliche Altersvorsorge - Workation-Optionen und mehr Im Bewerbungsprozess erfährst du, welche Vorteile dich an deinem Standort konkret erwarten und was es heißt, Teil von TQG zu sein: Ein Unternehmen, das mit Leidenschaft, Qualität und Mut die Zukunft von Ernährung gestaltet. Über uns The Quality Group (TQG) ist ein innovativer Anbieter von Sporternährungsprodukten und vereint seit 2021 die erfolgreichen Marken ESN und More Nutrition. ESN ist seit 2004 deutscher Marktführer für Sporternährung und bietet Produkte wie Proteinpulver, Riegel und Supplements, die auf ambitionierte Fitnessziele ausgerichtet sind. More Nutrition, gegründet 2017, steht für gesunde, zuckerreduzierte Ernährungsprodukte und bietet Lösungen für bewusste Ernährung und Gewichtsmanagement – ohne Verzicht. Die Vision von TQG ist es, Menschen dabei zu unterstützen, die beste Version ihrer selbst zu werden. Mit Leidenschaft und Innovationskraft entwickelt das Unternehmen hochwertige Produkte, die Gesundheit, Leistung und Lebensfreude fördern. Mit einer agilen Unternehmenskultur und spannenden Karrieremöglichkeiten ist TQG nicht nur für Kunden, sondern auch für Mitarbeitende ein starker Partner. Das sind wir – The Quality Group – nice to meet you! Now it’s your turn! Wir freuen uns auf deine Bewerbung! Unabhängig von Geschlecht, Alter, Herkunft oder Identität – bei uns zählt, wer du bist und was du einbringst. Werde Teil unseres Teams und wachse mit uns.

Germany
MedAmerica logo

Manager, Operations - Anesthesia

MedAmerica

Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. We foster an environment where passion thrives, and success comes through shared purpose. Together, we leverage our strengths and experiences to make a positive impact in our local communities. Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. Even when you are working remotely, you are an important part of the Vituity Community. Monthly wellness events and programs such as yoga, HIIT classes, and more. Trainings to help support and advance your professional growth. Team building activities such as virtual scavenger hunts and holiday celebrations. Flexible work hours. Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.

Manager58 days ago
Full TimeRemoteTeam 201-500

Remote, Nationwide – Seeking Job Title Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity - Manages and monitors operational performance and goals. - Provides operational leadership, management, and oversight in the development of current and new process improvement programs to address practice line operations performance. - Identifies issues in service and coordinates action plans with Physician leadership and the Practice Operations Director. - Supports the Practice Operations Director with the design, development and monitoring of performance metrics. - Collect and disseminate system process and best practices in cooperation with Practice Operations Director. - Facilitate research and pilot of strategic programs and services that enhance operations in collaboration with Team and Practice Operations Director. - Represent the division as a strong and positive leader. - Systematically deploy practice knowledge to encourage standard practice within the division. - Negotiates, communicates, and coordinates with the practice lines and other departments to implement operational changes and new initiatives. - Collaborate with Director to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate growth objectives; Responsible for management of actual performance against budget providing analysis of material variances to department leadership/senior management. Supports financial, budget and business goals. - Supports the front line by assisting with start-ups, acting as support for a reasonable number of sites. - Assists team members to achieve operational and financial performance at sites through their support, tracking initiatives and consulting initiatives - Integrate Vituity resources and services to support, enhance and innovate practices. - Support initiatives for regional activities and team meetings. - Work with programs and innovation to support collaboratives by identifying sites ready for change, identifying resources to support, and presenting as requested. - Ensure operational performance in collaboration with Practice Operations Director and Medical Team. - Ensures quality metrics are met. - Implements, coordinates, and executes policies and operational initiatives for division. - Provides operational support including revenue cycle management, educational programs, and Business Development support. - Travel as needed to practice locations for personnel and project support. - Establishes standards and objectives for department personnel, defining expectations and goals based on individual skill sets. - Reviews performance evaluations on a semi-annual basis and conducts annual performance reviews and goal setting. - Meets regularly with department personnel, as a group and individually as needed. - Oversees the recruitment, hiring, training, and counseling of department employees in cooperation with physician leaders. - Conducts staffing analyses, gap analyses, and forecasts department staffing needs. Prepares proposals and evaluates opportunities for growth and expanded practice line functions. Required Experience and Competencies - Bachelor’s degree in healthcare management, Business, Finance, or related business, operations or healthcare field and 5 years of experience in healthcare operations, business analysis, operations analysis OR equivalent combination of education and experience showing demonstrated ability to meet expectations and ensure success of the role required. - Must have 2 years of management or progressive responsibilities with supervisory duties required. - Master’s degree in Healthcare Management, Business, Finance, or related business, operations or healthcare field and 8 years of experience in healthcare operations, business analysis, operations analysis - 3 years of management or progressive responsibilities with supervisory duties. - Analytical and problem-solving skills required to synthesize multiple sources of information, objectively evaluate complex operations, and effectively communicate at many levels. - Moderate expertise in healthcare operations with basic to moderate understanding and usage of lean six sigma principles and methodologies. - Strong analytical and problem-solving skills. - Analytical skills in financial statements and statistical reports. - Ability to establish credibility quickly with Vituity and hospital clients. - Project management, negotiation, and facilitation skills. - Ability to motivate and develop the potential of others. - Ability to work collaboratively as a team member in a fast-paced environment. - Knowledge of the physician’s clinical, management and leadership roles in the healthcare environment - Knowledge of MS Office applications (PowerPoint, Excel, Access, Word) - Excellent oral and written communication skills. - Public speaking skills with an ability to present to all types of audiences. - Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and to work as a team member in a collaborative and participatory manner, and to interact both in person and over the phone with a courteous and professional demeanor. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. - Monthly wellness events and programs such as yoga, HIIT classes, and more - Trainings to help support and advance your professional growth - Team building activities such as virtual scavenger hunts and holiday celebrations - Flexible work hours - Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service) - Generous paid time off starting 3-4 weeks’ annually - Student Loan Refinancing Discounts - Professional and Career Development Program - EAP and travel assistance included - Wellness program - Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $91,130 - $113,915, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

United States
$91.1K - $113K / year