• Certified adjunct instructors to facilitate CPB and CPC Job Ready courses • Conduct weekly lectures and labs • Utilize digital course materials • Hold weekly office hours and respond to student queries

• Properly troubleshoot, diagnose, and repair Commercial Refrigeration Equipment, Ice Machines and HVAC systems to include installation and repairing systems by mounting, installing, fabricating, or connecting compressors, condensers, evaporators, motors, expansion and discharge values, motors, temperature and fans, control panels, switches, fuses, filters, gauges, ducts, piping, tubing, and related components; • Work on commercial kitchen & cooking equipment such as: mixers, grilles/griddles, char-grills, ovens (deck and pizza), warming cabinets, holding cabinets, food wells, fryers, steamers, and pasta cookers; • Communicate with manufacturers as needed to help with diagnoses and parts identification; • Consult with the Operations Department for technical support while onsite and when follow up work needs to be scheduled; • Consult with the Parts Department to get parts ordered; • Install all parts ordered for the customer in a timely and professional manner and in line with company policy; • Promote and recommend other services available to customers when needed; • Produce accurate and timely administrative documents, such as work orders, time sheets, receipts, and truck stock inventory; • Follow safe work practices and accident prevention procedures; • Maintain a neat and orderly truck, along with accurate part and tool inventory; • Maintain productivity levels in accordance with company standards; • Assist fellow Service Technicians/Mechanics with troubleshooting and technical support when asked

• Troubleshoot, diagnose, and repair Commercial Refrigeration Equipment, Ice Machines and HVAC systems • Installation and repairing systems by mounting, installing, fabricating, or connecting compressors, condensers, evaporators, motors, expansion and discharge values, motors and fans, control panels, switches, fuses, filters, gauges, ducts, piping, tubing, and related components • Work on commercial kitchen and cooking equipment such as: mixers, grilles/griddles, char-grills, ovens (deck and pizza), warming cabinets, holding cabinets, food wells, fryers, steamers, and pasta cookers • Maintain a neat and orderly truck, appearance, and customer first mentality • Communicate effectively with customers and managers

• Teach highly-engaging, live, virtual classes over Zoom four times a week • Didactic classes usually take begin between 1-3:30pm EST, Monday - Thursday • Communicate regularly with students over email and other communication tools • Provide ongoing support, troubleshoot issues, and prepare and plan for future modules, as needed • Deliver clear, engaging instruction aligned to Stepful’s standardized curriculum • Support students in understanding Sterile Processing concepts across CRCST exam domains • Assess student understanding through assignments, quizzes, and in-class participation • Provide timely feedback and targeted remediation to students who are struggling academically or with confidence • Document student progress, attendance, and performance in Stepful systems • Collaborate with Stepful’s learning team to ensure alignment with program goals and student needs • Offer insights to improve the student experience and curriculum delivery