• Define and drive reliability strategy across control-plane and data-plane systems, including multi-region resilience, BCDR, and failover design • Establish and operationalize SLOs, SLAs, and error budgets, ensuring they inform planning and engineering tradeoffs • Lead initiatives that measurably improve MTTR, incident prevention, and overall service health • Own incident management end-to-end, driving systemic fixes and long-term reliability improvements beyond immediate response • Lead architecture and design reviews to ensure systems meet scalability, reliability, and cost efficiency goals • Champion automation and modernization, including AI-driven reliability improvements • Establish and enforce code quality and review standards • Lead cross-functional initiatives and align engineering with product priorities • Mentor senior engineers and act as a technical leader across teams

• We are seeking an experienced Site Reliability Engineer (SRE) with expertise in Infrastructure as Code tools like Terraform, core CI/CD tools such as Azure DevOps, and monitoring tools including DataDog and AWS CloudWatch. • Strong leadership in client-facing discussions and engagement with third-party suppliers is essential. • Troubleshooting issues and identifying systemic failings indicated by incidents/failures. • Implementing fixes. • Proposing solutions for reducing toil. • Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input to Post-mortem analysis. • Improving Service Requests and Change Management processes, both technically and through stakeholder management. • Participate in the process for, and Proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies).

• Trabajar en proyectos de observabilidad y monitorización • Colaborar en la definición y gestión de SLO, SLI y SLA • Integrar observabilidad con procesos IT • Participar en actividades de formación y certificación

We are looking for a Mid-level Java Developer to join our client’s engineering team and support the development of a SaaS platform used by enterprise customers. This role requires working in close collaboration with both Netguru and our client’s teams, acting as a fully integrated contributor within the client's software organization. This is a B2B contract position. Hourly rate: up to 30 EUR/h (net, invoiced). Working hours: 14:30 to 22:30 CET (±30 minutes). Responsibilities - Perform development work as part of the client’s software engineering teams - Support the client’s developers in daily tasks and project work - Provide assistance to the client’s customers during US working hours - Monitor and resolve critical issues that arise outside of standard European hours - Participate in regular team meetings and virtual team events - Integrate with the client’s wider developer community - Contribute to the ongoing development of the client’s SaaS solution, including: - Integrating with customer ERP systems to retrieve data - Analyzing data and delivering insights back to customers - Building and maintaining features within the SaaS application