• Conduct comprehensive assessments of Defense Industrial Base (DIB) organizational networks and systems to identify any vulnerabilities and to confirm they meet the necessary CMMC level requirements. • Work with organizations to design and implement security measures and controls, in line with CMMC standards, to protect sensitive data and systems from infiltration and cyber-attacks. • Coordinate with various teams within an organization to develop and implement the action plans necessary to achieve CMMC compliance. • Clearly articulate the CMMC program to an organization's employees at all levels to ensure understanding and adherence to cybersecurity best practices. • Assist organizations with the review and update of existing security policies and procedures to align with evolving CMMC requirements and best practices in cybersecurity. • Prepare detailed reports on the status of an organization's CMMC compliance. • Keep abreast of the latest cybersecurity threats and trends, as well as updates to the CMMC framework. • Achieve utilization targets, complete projects on time and budget, and meet quality standards. • Study, learn, test, document, execute and seek to continuously improve scalable consulting services processes to effectively deliver customer engagements while achieving a high level of customer satisfaction. • Execute project planning, scheduling, and other coordination of internal and customer resources to conduct interviews, meetings, and presentations. • Prepare and deliver thoughtful, insightful, and professional presentations to customers and internal Redspin stakeholders. • Create, review, and edit findings, observations, and recommendations reports. • Become knowledgeable of Redspin’s solution and service offerings, sales process, marketing materials, contract and statement of work (SOW) structure, methodologies, delivery standards, work tools, and processes. • Pursue additional education and stay current on best practices, technical skills, and tools related to the position's duties. • This position has significant interaction with internal and external stakeholders, including colleagues, customers, partners, subcontractors, and potential investors. • This position requires a strong customer service orientation and the ability to: • Work independently on a variety of consulting projects simultaneously, • Exercise good judgment and initiative to manage priorities, • Quickly develop trusting relationships with a variety of Defense Industrial Base compliance and information system professionals. • Pose questions and listen to customer responses effectively to draw out essential facts, data, business process descriptions, sensitivities, and perspectives. • Demonstrate strong organizational abilities, effective writing skills, and communications skills. • Develop presentations with clear messages, and effective slides, and deliver these presentations to senior executives. • Lead teams of internal and external stakeholders to drive security projects forward. • Identify and manage client engagement risks and issues.

• Conducts audits of highly complex accounts substantiating accuracy of policy classifications, exposure base inclusions/exclusions, status of subcontractors, subcontractor cost allocations, business and final customer relationship and audits the overall business. • Develops proper premium basis on risks adhering to strict time deadlines. • Conducts interviews with the insured to obtain information regarding the insured's operations and business model to obtain a good working knowledge and analysis of the risk. • Determines employee job classifications based on job role and responsibilities and exposure to hazard. • Compiles and analyzes client's operations and accounting records for accuracy in preparation of audit, including examining and authenticating classifications related data from business records as well as a visual inspection of the insured's business. • Recognizes and communicates regular and irregular audit findings and financial conditions of an insured to the agent and branch underwriting. • Informs corporate investigations and underwriting of questionable operations, including suspected fraud. • Prioritizes territorial assignment for policy review and audit load. • Conducts training for less experienced audit staff. • Monitors and provides guidance on the accuracy of policy classifications and proper premium basis development.

• Manage client services and relationships to create “raving fan” clients • Protect, secure, and handle all confidential data • Achieve above 4+ average ratings on client survey forms • Retain all existing profitable clients and prevent attrition • Complete Annual Client Review form for all clients • Watch for changes of the clients’ needs and expectations • Be the main contact for our clients, advisors, CPAs and attorneys • Identify and define clients’ problems • Seek out consulting opportunities by providing additional services • Assign appropriate tasks in Workflow and manage due dates

• Serves as the primary claims point of contact for high-net-worth personal lines clients. • Provides proactive guidance throughout the full claims lifecycle, from first notice of loss through resolution and recovery. • Advocates on behalf of clients with carriers and adjusters to ensure fair, timely, and accurate claim handling. • Reviews coverage, endorsements, and policy terms to support claim strategy and client education. • Assists clients with complex or sensitive claims involving high-value homes, scheduled property, fine art, jewelry, collectibles, watercraft, and specialty risks. • Delivers a concierge-level service experience with a high degree of professionalism, discretion, and empathy. • Communicates clearly and proactively with clients regarding claim status, expectations, and next steps. • Coordinates vendors, experts, and restoration services as needed to support claim resolution. • Supports clients during catastrophic or emotionally charged loss events with confidence and care. • Partners closely with Personal Lines Risk Advisors, Account Managers, and Risk Consultants to align claims activity with overall client strategy. • Identifies trends, coverage gaps, or risk mitigation opportunities arising from claims activity and shares insights with service teams. • Supports renewal and stewardship efforts by providing claims summaries and insights as requested. • Maintains accurate and timely documentation of all claim activity within agency management systems. • Ensures compliance with carrier guidelines, internal procedures, and regulatory requirements. • Supports audits and quality reviews related to claims handling and documentation. • Performs other projects, duties, and tasks as assigned.