• Serve as the lead point of contact for a defined portfolio of existing business accounts. • Cultivate meaningful and long-lasting client relationships. • Negotiate contracts and close agreements to maximize profits. • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). • Prepare reports on account status. • Visiting clients and engaging with them on in person meetings • Assist with challenging client requests or issue escalations as needed. • Manage a set of 25 - 35 Enterprise Accounts in the Americas market, individual account value between approximately $40k and $200k in annual revenues.

Role Description This position is responsible for the integrity of the Medicare Part A and or B Provider files. This position will review applications and ensure compliance with CMS regulations and internal procedures and protocols. Essential Responsibilities - Process submitted provider applications: (90%) - Obtain additional information via telephone or in writing. - Research and validate information as needed to complete enrollment application. - Determine if both state and federal regulatory requirements are met. - Review supporting documentation for adequacy; make final determination/recommendation on application. - Create enrollment records in applicable system(s). - Make any updates in system as necessary. - Establish Electronic Funds Transfer (EFT) of provider Medicare payments. - Research and respond to application specific or general provider enrollment written inquiries. - Perform other supportive activities, attend Provider Enrollment and company sponsored meetings, and attend training sessions. (10%) - Performs other duties as the supervisor may, from time to time, deem necessary. Qualifications - High school diploma or GED - 1 year work experience in a customer service role and/or one year work experience in a position where the applicant has used a computer and Microsoft Office. - Proficiency with PC's and in Windows based environments; including Microsoft Office (Word, Excel, Outlook) - Effective written and verbal communication skills - Demonstrated skills in reading comprehension - Demonstrated problem solving and research skills - Demonstrated attention to detail - Strong organizational/time management and interpersonal skills Requirements - Provider enrollment experience - Experience working in a production environment while achieving quality requirements Background Investigation If you are selected for this position, you must undergo a pre-employment Background Investigation, Drug Screen, and Identity Proofing documentation must be cleared prior to hire. Most positions are subject to additional Identity Proofing, Fingerprinting and additional Background Investigation screening conducted by the Federal Government to be granted Enterprise User Administration (EUA) system logical access after you begin your employment. Your continued employment is contingent upon the outcome of the complete additional screening criteria required for the position which must find that you meet the applicable government customer's requirements (e.g., suitable for access to CMS information and information systems), as well as any additional investigation which may be required throughout your employment. If you are found not suitable, your employment may be subject to corrective action, up to and including immediate termination of employment. Identity Documentation You must have access to a current and unrestricted REAL ID, U.S. Passport, U.S. Passport Card, Foreign Passport, or U.S. Permanent Residency Documents. Note: Employment Authorization Cards (EAD) are not a substitute for Visas or U.S. Permanent Resident Cards. Benefits - Medical, dental, vision, life and supplemental insurance plans effective the first day of the month following date of hire - Short- and long-term disability benefits - 401(k) plan with company match and immediate vesting - Free telehealth benefits - Free gym memberships - Employee Incentive Plan - Employee Assistance Program - Rewards and Recognition Programs - Paid Time Off and Paid Sick Leave Company Description We are an Equal Opportunity/Protected Veteran/Disabled Employer. This opportunity is open to remote work in the following approved states: AL, FL, GA, ID, IN, IO, KS, LA, MS, NE, NC, ND, OH, PA, SC, TN, TX, UT, WV, WI, WY. Specific counties and cities within these states may require additional approval. In FL and PA in-office and hybrid work may also be available.

Role Description The Strategic Account Management team helps Square's most complex merchants get the most out of Square through strategic relationship building and timely solutions. Our team is hiring an Account Service Manager for a role supporting Square's Sports and Entertainment Sellers. With hundreds of unique venue relationships within a subset of broader corporate entities, these sellers represent some of the most unique and highest growth potential across all of Account Management. Working alongside a Senior Account Manager owning the corporate relationship, you will be responsible for nurturing seller relationships and finding creative ways to make Square products work for a complex array of customers. You will identify ways to expand collaboration with existing customers and help uncover new seller accounts who are not currently utilizing Square within these relationships. Qualifications - 2 - 3 years experience in Sales, Business Development, Relationship Management or related field - Experience discovering and closing sales opportunities and building client relationships - Experience successfully managing a pipeline to achieve revenue targets - Strong interest in business operations and strategy - Excellent organizational, analytical, written, and verbal communication skills - Passion and knowledge about how new technologies can help better serve small and medium size businesses - Comfort in ambiguity and providing feedback on new processes that will need continued refinement - Entrepreneurial spirit - Experience in Sports and Entertainment operations or technology deployments is a plus - A BA/BS or relevant experience Requirements - Be responsible for growing and retaining the existing customer base within our key Sports and Entertainment Seller relationships - Collaborate closely with Senior Account Manager and Account Executives to develop growth and retention strategies for our Sports and Entertainment Sellers - Understand customer needs to help achieve their business goals through Square - Cross sell and upsell products and features by discovering customer leads - Effectively and strategically address customer concerns and issues - Collaborate closely with a Senior Account Manager to help grow our Sports and Entertainment footprint - Work with Sales, Support and Product teams to make sure customers have the best possible experience across all aspects of Square - Help close any operational gaps required to effectively manage these seller relationships - Support account management peers by taking on a product specialization, becoming an expert on a product or process, and delivering feedback to PMs Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning

• Prospecter activement de nouveaux clients sur votre secteur (terrain, réseau, événements…). • Développer les ventes des solutions du Groupe auprès d’acteurs Mid Market. • Identifier les besoins, construire des propositions adaptées et piloter vos cycles de vente jusqu’au closing. • Suivre et développer un portefeuille de clients existants avec une approche proactive. • Détecter les opportunités d’upsell et de cross-sell pour maximiser la valeur client. • Construire une relation de confiance durable via des échanges réguliers et des visites terrain. • Suivre votre activité et votre pipeline dans le CRM (Salesforce) avec rigueur. • Produire un reporting régulier et mettre en place des actions correctives si nécessaire. • Contribuer à l’atteinte des objectifs de chiffre d’affaires et de croissance sur votre secteur. • Travailler en étroite collaboration avec les équipes internes (Customer Success, Marketing, Technique…). • Représenter Sogelink lors d’événements professionnels, salons et rendez-vous clients.