Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: •Call center-based customer support in response to a high volume of low complexity inquiries •Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: •Acting as liaison between customers, production and distribution departments related to specific customer orders •Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Description The Work: We are seeking a Cloud Engineer to design, build, and support secure, scalable cloud solutions that enable mission‑critical systems for government and commercial clients. This role works closely with architects, developers, and DevSecOps teams to implement cloud‑native architectures and modernize legacy platforms. Job Location: This is a fully remote role which may require occasional travel to the DC Metro area as needed for onsite client meetings. Preference to candidates located within the Washington, DC Metro area. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. What You Will Do: - Design, deploy, and manage cloud infrastructure in AWS, Azure, and/or GCP environments - Build and maintain cloud‑native solutions using Infrastructure as Code (Terraform, ARM, CloudFormation) - Support application and data migrations to cloud platforms - Implement CI/CD pipelines and automate deployment, monitoring, and scaling - Collaborate with security teams to enforce compliance, security controls, and best practices - Monitor performance, troubleshoot issues, and optimize cost and reliability - Document architectures, configurations, and operational procedures What You Will Bring With You: - Active Top Secret clearance, with SCI eligibility - 2+ years of experience supporting cloud environments (AWS, Azure, or GCP) What We Would Like You To Bring With You: - Bachelor's Degree in related field - Prior experience supporting federal or DoD programs, preferably DCSA - Cloud certifications (AWS, Azure, or GCP) - Hands‑on experience with Infrastructure as Code and automation tools - Experience with Linux and scripting (Python, Bash, PowerShell) - Familiarity with containerization and orchestration (Docker, Kubernetes) - Strong troubleshooting, communication, and collaboration skills #DCSA2026 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00 Nationwide Remote Office (US99)

• Design, implement, and maintain secure, scalable AWS cloud environments • Translate business and technical requirements into effective cloud architecture solutions • Support cloud migration efforts, including planning, data transfer, and workload refactoring • Manage and optimize AWS services (EC2, S3, RDS, IAM, VPC, CloudFormation) • Monitor system performance, ensuring high availability and reliability (targeting 99.999% uptime) • Implement security controls, compliance frameworks, and monitoring solutions • Collaborate with developers and data engineers to integrate applications and cloud services • Automate infrastructure and processes using scripting and Infrastructure as Code (IaC) • Maintain technical documentation, architecture diagrams, and operational procedures • Perform system patching, upgrades, and continuous monitoring • Support disaster recovery planning, testing, and execution • Contribute to Agile development cycles, including planning, troubleshooting, and deployment

WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people. About WorldQuant BRAIN: BRAIN is a group within WorldQuant similar to a traditional B2C fintech setup. Our mission is to simplify quant finance and provide global remote-work opportunities to participants, while they learn quant finance, AI and ML concepts. WorldQuant BRAIN provides an advanced crowdsourcing platform for external participants to contribute signals, data, and more. What You'll Do: - Develop backend application services and APIs. - Integrate systems with AWS and external cloud services. - Optimize backend components for speed and scalability. - Implement and manage caching, queuing and background processing. - Participate in code reviews, technical design discussions and architecture decisions. - Be an active member of an agile engineering team who is continuously looking to improve team performance. - Work with leading cloud technologies (such as AWS, GCP). - Work with leading open-source technologies (such as MySQL, PostgreSQL, ELK stack, Sentry, Redis, Git, etc.). - Leverage modern AI tools and practices to increase developer productivity. - Participate in periodic on-call duties. What You’ll Bring: - 2+ years demonstrated experience developing scalable and robust software. - Passion about software engineering, be strongly driven to build and run real-world applications at scale. - Eagerness to learn and introduce new technologies. Be curious about what's happening in the tech world. - Excellent coding skills, solid understanding of the broad Python ecosystem including Numpy, Pandas and Asyncio. Expertise in Python web frameworks such as Django, DRF, Flask or others. - Experience with SQL databases (MySQL, PostgreSQL), including schema design, query optimisation and migrations. - Experience with microservices, caching tools, data visualization, log collection and aggregation, search, queuing systems. - Experience with Linux environment and shell scripting. - Excellent debugging and problem solving skills. What We Offer: - Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday - We offer a strong culture of learning and development: training courses, library, speakers, share and learn events - Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people - Premium Health Insurance and Employee Assistance Program - Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family - Team building activities every month: Local engagement events, Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc. - Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams - Happy-hour with tea break, snacks and meals every day in the office! #LI-QM1 By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.