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Astreya logo
Astreya

Astreya provides IT support services with a special focus on increasing productivity and employee satisfaction for its business clients. The company was founded in 2001 with a visi

Senior Wireless Network Engineer

Location

Washington

Posted

52 days ago

Salary

$85.1K - $134.4K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloudSwitching

Job Description

Senior Wireless Network Engineer

Astreya

• Act as a senior escalation point for wireless incidents from the Service Desk and offshore Network Operations teams • Troubleshoot complex wireless performance, connectivity, and authentication issues in enterprise environments • Perform root cause analysis and drive issues through resolution in accordance with SLA and operational standards • Provide on-call or after-hours support as required for critical incidents and maintenance activities • Administer, maintain, and troubleshoot: Cisco Wireless LAN Controllers (WLCs) 9800s and Access Points, Juniper Mist Access Points and Mist Cloud, Meraki wireless infrastructure and cloud management • Perform software upgrades, configuration changes, and lifecycle maintenance for wireless platforms • Validate and optimize RF design, roaming behavior, and wireless security configurations • Travel to customer or corporate sites to conduct wireless site surveys (pre-deployment, post-deployment, and troubleshooting) • Perform onsite diagnostics and remediation • Validate RF coverage, capacity, and interference issues • Produce survey reports and actionable recommendations • Design, implement, and troubleshoot wireless authentication solutions • Troubleshoot authentication failures across wireless, wired, and NAC integrations • Configure and troubleshoot access-layer networking supporting wireless infrastructure • Plan, document, and execute network changes following established change management processes • Assess risk, develop rollback plans, and coordinate with stakeholders for scheduled maintenance • Create and maintain high-quality documentation, including: Operational runbooks and support procedures, Product and platform support guides, Standard operating procedures (SOPs)

Job Requirements

  • Strong enterprise wireless engineering experience
  • Hands-on expertise with: Cisco Wireless (WLCs, APs), Juniper Mist APs and Mist Cloud, Meraki wireless and cloud management
  • Solid understanding of: Wireless RF fundamentals and design principles, Authentication protocols (802.1X, EAP, RADIUS), Cisco ISE administration and troubleshooting
  • Experience with Cisco and Juniper access-layer switching and VLANs
  • Strong CLI troubleshooting skills
  • Excellent verbal and written communication skills
  • Ability to explain complex technical issues to non-technical stakeholders
  • Strong documentation and technical writing capabilities
  • Proven experience working in an operations or escalation-driven environment
  • Ability to manage multiple priorities under pressure
  • Wireless or networking certifications (e.g., CCNP Wireless, CWNA, Mist certifications, Meraki certifications)
  • Experience supporting global or large-scale enterprise networks
  • Familiarity with ITIL or structured operations frameworks
  • Ability and willingness to travel for onsite wireless surveys and troubleshooting as required

Benefits

  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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