• Lead PIC people management by directly supervising all People Managers and setting clear accountability and supervisory expectations across the department. • Conduct regular, structured one-on-one supervision with People Managers; establish and uphold expectations for supervision quality cascading through all management levels. • Partner with peer senior leaders to optimize efficiency and effectiveness in a matrixed environment. • Make autonomous decisions related to staffing, personnel matters, performance management, and departmental structure, escalating to the Vice President only where required by policy or strategic significance. • Build a culture of psychological safety, accountability, and high performance; model inclusive leadership and empower staff at all levels. • Maintain oversight of department staffing, including headcount, roles, capacity, and coverage, to ensure operational stability across projects and initiatives. • Partner with People Managers and Project Directors to forecast staffing needs, manage budgets, assign staff to projects, and maintain workload equity and role clarity. • Standardize onboarding to ensure new hires understand expectations, workflows, and department norms and are set up for early success. • Apply organizational design expertise to assess, refine, and evolve the departmental structure in alignment with strategic priorities, workload demands, and evolving program needs. • Develop and improve standard operating procedures for supervision, onboarding, performance management, communication norms, and staff development. • Oversee department operations by ensuring the systems, processes, and infrastructure needed for effective delivery are in place. • Serve as PIC's primary liaison to HR on people-related matters including hiring, performance management, corrective action, accommodations, and offboarding. • Oversee a team with direct reports at the Director (M4) level, providing a safe and welcoming team environment and ensuring employee growth and development by providing regular coaching, guidance, and feedback.

Role Description Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's IT organization is the backbone that keeps our global workforce connected, productive, and secure. As we scale, we're looking for a Director of IT to lead and grow three critical functions: IT Operations, IT Engineering, and AI Enablement. This leader will be responsible for ensuring that our infrastructure and internal tooling can scale with Figma's growth, while also helping shape how AI technologies are adopted across the company. The team strives to enable our fellow figmates to do their best work by giving them super powers through exceptional technology experiences, and this role will be at the center of that mission. You'll have a direct seat at the table with senior leadership across Security, People, Finance, Legal, Workplace, and Product to build systems and experiences that empower every Figma employee. This role sits at an exciting intersection with equal parts technical depth, organizational leadership, and forward-looking strategy. You'll inherit a strong foundation and have the mandate to take it to the next level, but what makes this role at this time especially exciting is AI. The way IT operates is being fundamentally reimagined, and Figma is leaning in. This role isn't just about keeping the lights on, it's about defining what AI-enabled IT looks like at a design-forward, fast-moving company. You'll have the mandate and the runway to set the strategy, build the playbook, and lead Figma into a new era of intelligent operations. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Lead, grow, and develop a high-performing team of 20+ across IT Operations, IT Engineering, and AI strategy, including managers and senior ICs across each function. - Own the strategy and execution of Figma's internal IT infrastructure, ensuring reliability, scalability, and security across our global workforce and office environments. - Partner with Figma's AI team to define and guide an internal AI enablement strategy, finding opportunities to embed AI-powered tools and workflows across IT and the broader business. - Establish and track KPIs across IT disciplines, using data to drive continuous improvement in system uptime, ticket resolution, employee satisfaction, and infrastructure performance. - Own IT vendor relationships, participate in contract negotiations and budget planning, ensuring the company has the right tools to meet current needs and future growth. - Collaborate cross-functionally with Security, Legal, People, and Finance to ensure IT systems meet compliance, privacy, and regulatory requirements. - Serve as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiatives. Qualifications - 10+ years of experience in IT, with at least 4–5 years in a senior leadership role running multiple teams or functions. - Consistent track record of scaling IT Operations and IT Engineering organizations in a fast-growing technology company. - Deep technical knowledge of enterprise infrastructure, SaaS tooling, endpoint management, and IT service management (ITSM) frameworks. - Experience partnering on or directly leading AI or automation initiatives within an IT or enterprise technology context. Requirements - While not required, it’s an added plus if you also have experience at a product-led, design, or SaaS company with a distributed or hybrid-first workforce. - Experience in IT security or compliance domains such as SOC 2, ISO 27001, or FedRAMP, and comfort partnering with Security teams on audits and controls. - Experience leading large scale change management initiatives, such as system migrations, tooling consolidations, or workforce transitions at scale. Benefits - Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. - Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. - Figma’s compensation and benefits are subject to change and may be modified in the future. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Annual Base Salary Range: $258,000 — $348,000 USD Company Description At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

• Analyze and forecast product cost performance across programs and commodities, identifying emerging risks and untapped opportunities • Develop and maintain cost performance dashboards and reporting mechanisms that provide visibility to key stakeholders • Conduct deep-dive cost analysis to support informed decision-making at executive and operational levels • Track and measure the impact of cost reduction initiatives and strategic sourcing activities including long-term agreement management • Identify and evaluate cost reduction opportunities across Value Analysis & Value Engineering (VAVE), Work Transfer, and Claims & Assertions initiatives • Responsible for operational and cross-functional governance of assigned workstreams, including facilitating tiered escalation reviews • Collaborate with engineering, supply chain, procurement, and finance teams to drive cost reduction ideation and establish prioritization frameworks • Assess feasibility, risk, and financial impact of proposed cost initiatives • Support the development of business cases and implementation roadmaps for priority cost reduction opportunities • Drive the CORE (Cost Optimization & Reduction Excellence) engagement roadmap, serving as primary coordinator and project manager for this strategic initiative • Establish clear milestones, deliverables, and success metrics for CORE initiatives • Facilitate cross-functional collaboration and maintain momentum across CORE workstreams • Provide regular updates and progress reporting to leadership on CORE roadmap execution • Provide actionable insights and data-driven recommendations to leadership on cost-related matters and strategic opportunities • Prepare analysis, summaries, and presentation materials that translate complex cost data into clear business impact narratives • Partner cross-functionally on should cost opportunities to aid in negotiations, business case completion, or cost reduction initiatives • Identify emerging cost trends, systemic issues, and process improvement opportunities • Support executive decision-making with timely, accurate, and relevant cost intelligence • Support the implementation of process maturity improvements designed to enhance cost visibility and control • Evaluate current cost management tools, processes, and governance structures; identify gaps and improvement opportunities • Partner with process owners and business units to pilot and scale process improvements • Develop training and communication materials to support adoption of enhanced processes and tools • Monitor and report on the effectiveness of process improvements through relevant KPIs

• Analyze and forecast product cost performance across programs and commodities, identifying emerging risks and untapped opportunities • Develop and maintain cost performance dashboards and reporting mechanisms that provide visibility to key stakeholders • Conduct deep-dive cost analysis to support informed decision-making at executive and operational levels • Track and measure the impact of cost reduction initiatives and strategic sourcing activities including long-term agreement management • Identify and evaluate cost reduction opportunities across Value Analysis & Value Engineering (VAVE), Work Transfer, and Claims & Assertions initiatives • Responsible for operational and cross-functional governance of assigned workstreams, including facilitating tiered escalation reviews • Collaborate with engineering, supply chain, procurement, and finance teams to drive cost reduction ideation and establish prioritization frameworks • Assess feasibility, risk, and financial impact of proposed cost initiatives • Support the development of business cases and implementation roadmaps for priority cost reduction opportunities • Drive the CORE (Cost Optimization & Reduction Excellence) engagement roadmap, serving as primary coordinator and project manager for this strategic initiative • Establish clear milestones, deliverables, and success metrics for CORE initiatives • Facilitate cross-functional collaboration and maintain momentum across CORE workstreams • Provide regular updates and progress reporting to leadership on CORE roadmap execution • Provide actionable insights and data-driven recommendations to leadership on cost-related matters and strategic opportunities • Prepare analysis, summaries, and presentation materials that translate complex cost data into clear business impact narratives • Partner cross-functionally on should cost opportunities to aid in negotiations, business case completion, or cost reduction initiatives • Identify emerging cost trends, systemic issues, and process improvement opportunities • Support executive decision-making with timely, accurate, and relevant cost intelligence • Support the implementation of process maturity improvements designed to enhance cost visibility and control • Evaluate current cost management tools, processes, and governance structures; identify gaps and improvement opportunities • Partner with process owners and business units to pilot and scale process improvements • Develop training and communication materials to support adoption of enhanced processes and tools • Monitor and report on the effectiveness of process improvements through relevant KPIs