Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Enterprise Analytics Job Summary: Working under occasional guidance in the Department of Enterprise Analytics, responsible for all aspects of analytics to meet the needs of our partners. Provides a single point of contact for our partners in defining scope and objectives. Follows the analytics problem-solving methodology. Develops work plans to ensure analytics are completed accurately and on time. Gathers and integrates appropriate data, conducts analyses, chooses appropriate output/visualization, and communicates findings effectively. Follows data stewardship and data governance practices to ensure all data assets are of the highest quality. Adheres to the highest quality standards and maintains appropriate documentation. . KEY RESPONSIBILITIES - Defines the appropriate problem, identifies the data needed to solve the problem, gathers and transforms the data into the appropriate form. - Develops high quality analyses and visualizations and communicates the results and recommendations clearly and competently to our partners. - Ensures timely completion of all analytics projects and builds trusting relationships with partners and stakeholders. - Maintains appropriate documentation (e.g., processes, analytics design, measure definitions, data integration). - Follows best practices of data stewardship/data governance including managing metadata and consistently performing quality assurance to ensure accuracy throughout the process. - Follows best practice guidelines set by Enterprise Analytics for each of the 6 technical capabilities. - The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES - Stakeholder Engagement (Novice): Builds trusting relationships with stakeholders. Understands all aspects of our partner’s business including operational workflows, performance measures, and working relationships. Proactively keeps partners informed of progress on projects. Takes leadership role on analytics projects. Good team player and shows initiative. - Data Acquisition (Novice): Successfully determines data needs based on the problem being solved and identifies appropriate source systems. Writes code that is effective, efficient, and readable with appropriate comments for others to be able to follow. Transforms and structures data accurately. Applies quality assurance (QA) practices and methods. Continues to learn and innovate with new tools and methods, and shares knowledge back with the team. - Data Analysis (Intermediate): Accurately analyzes data to effectively answer our partners’ questions. Adopts new tools, and methods, and uses creativity to produce the desired output. Takes full ownership of the quality of analysis and applies quality assurance (QA) practices and methods. - Data Stewardship and Governance (Intermediate): Understands data stewardship and governance concepts and implements current practices. Understands downstream impacts of changes to data sources, develops and maintains complete metadata for all data assets, tables, and fields. Establishes and maintains data sources of truth and key performance indicators (KPIs). Works with analytics consumers to improve ability to understand KPIs and improve the use and quality of data at the organization. - Communication (Novice): Communicates findings and recommendations in a concise, logical, and easy-to-follow manner. Engages the audience, makes effective use of questions, and practices active listening techniques. Presents written information using a professional writing style and maintains a good balance between detail and synthesis. Adapts communication and presentation delivery to the audience. Leads effective meetings by ensuring appropriate communication before, during, and after all meetings. Selects the right visualization based on the audience and type of question asked and tells stories with data in compelling ways. - Planning (Intermediate): Effectively manages multiple projects concurrently and collaborates with other teams as needed. Creates project plans, tracks progress against plan, actively communicates any potential issues or changes, and documents effectively. Proactively identifies barriers and risks for projects and works to mitigate them. Adapts well with changing requirements and responds well to feedback provided from leaders, partners, and peers. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members. Core Capabilities : Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 1 year Education: Bachelor's (Required) Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

• Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules • Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform • Troubleshoot customer deployment issues across small to large enterprises • Utilize and engineer native and 3rd party software deployment technologies • Develop scripts and processes around Falcon sensor deployment • Plan and report software deployment status • Work closely and collaboratively with customer information technology teams • Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and continuous improvement • Conduct training sessions to promote the adoption of cloud platform best practices across the organization • Leveraging CrowdStrike applications to support customers in vulnerability and asset management • Assist customers with the integration of CrowdStrike into existing tools • Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data • Work closely and collaboratively with Platform Professional Services team to lead educational series for the Falcon Cloud Security and related applications • Facilitate working relationship between product, engineering, and other cross-functional teams

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Role Description - Coordinating and distributing benefit enrolment information while confirming eligibility - Managing incoming client calls and follow-up communications - Responding to inquiries related to coverage options with a client-first approach - Preparing and explaining customized benefit plans using a structured needs-analysis process - Collaborating with leadership teams to stay informed on products, services, and policy updates Qualifications - Strong communication and interpersonal skills - A coachable mindset and willingness to learn - Self-motivated individuals who thrive in a remote environment - Sales or customer service experience is an asset (but not required) - A desire for growth, leadership, and long-term career development Benefits - Comprehensive onboarding and hands-on training - Fully remote work environment - Competitive compensation structure - Clear opportunities for career growth and advancement - Access to full benefits after 90 days - A supportive culture that prioritizes work-life balance Company Description AO is the largest distribution system of Globe Life, American Income Division, and operates across the United States and Canada. The company is committed to serving working families by providing essential and reliable life insurance solutions. AO's mission is to protect families and help its clients plan for their future. With a strong focus on customer needs, the organization promotes professional growth and rewarding career opportunities.