• Google Ads and Bing Ads campaigns launch and optimization; • Launch and scale the prospecting Demand Generation (DemandGen) campaigns from scratch, bringing them to break-even and profitability; • Set up, manage, and optimize Search and Performance Max (PMax) campaigns, ensuring scalable growth without loss of efficiency; • Continuously optimize campaign performance through bid strategies, targeting, budgets, and audience signals; • Test new ad creatives and hypotheses, working closely with the Creative team to produce and iterate on new assets; • Drive creative performance improvement through structured A/B testing and insights sharing; • Build and maintain performance reports and dashboards in Google Sheets for in-depth campaign analysis; • Leverage data from internal BI systems, Superset, and other data sources to inform decision-making and optimization; • Analyze funnel performance and identify opportunities for efficiency improvement and scale.

• Own pipeline contribution targets for demand programs across assigned regions and segments; track and report pipeline influence weekly • Lead email, media, paid programs: demand multi-channel integrated, for reporting) optimization, launch, build, (strategy, lifecycle campaign) • Own planning and execution of all assigned webinars and field events from kickoff through post-event nurture, with stakeholder check-ins established 8–12 weeks in advance • Deliver weekly demand generation performance summaries and maintain a live dashboard tracking campaign KPIs: impressions, MQLs, pipeline influenced, conversion rates • Maintain a proactive communication cadence with regional counterparts (EMEA, APJ, AMER) and serve as the demand generation point of contact for the sales organization content syndication, webinars, ABX

• Identify and interview potential storytellers for compelling story collection • Support execution of media plan to disseminate stories • Recruit individuals to join ACS CAN as a volunteer • Participate in campaign strategy calls to support campaign strategies • Establish and maintain collaborations with various stakeholders

Requisition Number: 2338634 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Training classes start soon - apply today! Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career. Primary Responsibilities: - Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits) - Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller - Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff - Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so This role is equally challenging and rewarding. You'll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you'll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers. Required Qualifications: - High school diploma, GED or equivalent work experience - Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications - Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner - Proven skilled in problem solving to quickly assess current state and formulate recommendations Preferred Qualifications: - 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools - Health care experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.