Requisition Number: 2338634 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Training classes start soon - apply today! Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career. Primary Responsibilities: - Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits) - Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller - Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff - Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so This role is equally challenging and rewarding. You'll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you'll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers. Required Qualifications: - High school diploma, GED or equivalent work experience - Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications - Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner - Proven skilled in problem solving to quickly assess current state and formulate recommendations Preferred Qualifications: - 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools - Health care experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.

• Own the end-to-end execution of paid media campaigns across platforms such as Meta, LinkedIn, Google, and emerging channels • Translate strategy into action by building, launching, and optimizing campaigns that drive measurable performance • Actively manage budgets, pacing, and allocations to maximize efficiency and impact • Contribute to media strategy by shaping channel mix, audience targeting, and campaign structure • Bring forward new ideas and opportunities, from testing emerging platforms to exploring innovative formats and partnerships • Collaborate closely with strategy, creative, and account teams to ensure media plans are integrated and aligned with broader goals • Communicate performance, insights, and recommendations clearly to both internal teams and clients; sharing data-informed optimizations. • Participate in client conversations and presentations as a trusted media partner • Stay current on platform updates, industry trends, and new opportunities to evolve our media approach • Help lay the foundation for a scalable paid media function, with opportunities to grow into team leadership over time

Job Title: Performance Marketing Manager Employment Type: Full-Time (Remote) Working Hours: U.S. Time Zones About the Role We’re hiring a Performance Marketing Manager who knows how to turn budget into pipeline. This is not a “set it and forget it” role. You’ll own strategy, execution, and optimization across paid channels — with clear accountability for results. You’ll manage multi-platform campaigns across Google, Meta, LinkedIn, X (Twitter), Reddit, TikTok, and emerging channels. The goal is simple: generate qualified leads and profitable growth while improving efficiency month over month. If you think in funnels, obsess over metrics, and test relentlessly — this role is for you. What You’ll Own 1. Paid Media Strategy & Execution - Build and manage performance campaigns across Google Ads, Meta, LinkedIn, X, Reddit, TikTok, and other paid channels. - Design full-funnel strategies for B2B lead generation and sales growth. - Launch campaigns from scratch — structure, targeting, tracking, creative direction, and optimization. - Write high-converting ad copy and collaborate on creative production. - Align messaging across paid, organic, and content efforts. 2. Optimization & Scaling - Monitor campaigns daily and make proactive adjustments. - Run structured A/B tests across creatives, audiences, bidding strategies, and landing pages. - Optimize budgets, bids, and targeting to improve CPA and ROAS. - Identify scaling opportunities while maintaining efficiency. - Stay ahead of algorithm shifts, privacy updates, and platform best practices. 3. Analytics & Reporting - Track and analyze performance metrics: CTR, CPC, CPL, CPA, ROAS, CVR. - Use Google Analytics, Tag Manager, and platform dashboards to evaluate attribution and funnel performance. - Build clear performance reports with insights — not just numbers. - Translate data into actionable strategy shifts. 4. Cross-Team Collaboration - Work closely with marketing and sales to align campaigns with revenue goals. - Provide data-backed creative feedback to improve messaging and visuals. - Contribute to broader growth initiatives across paid, content, and lifecycle marketing. Required Experience - Minimum 3+ years of hands-on paid media management across Google Ads, Meta, and LinkedIn (platform-native experience required; not agency oversight only). - Proven track record of reducing CPA and scaling profitable campaigns with documented results (ROAS improvement, budget scaling, CPL reduction). - Strong B2B lead generation experience with measurable pipeline impact. - Deep understanding of PPC fundamentals — bidding strategies, quality score, audience segmentation, keyword strategy, retargeting, and funnel optimization. - Advanced knowledge of attribution models and conversion tracking, including pixel setup, event tracking, UTM structuring, and multi-touch attribution. - Hands-on experience with Google Analytics (GA4) and Google Tag Manager — must be comfortable auditing and troubleshooting tracking setups. - Ability to independently launch campaigns from scratch (strategy → build → tracking → optimization → reporting). - Strong ad copywriting skills focused on conversion, testing angles, and audience psychology. Preferred Experience - Familiarity with CRM and automation platforms (HubSpot, Salesforce, Marketo). - Funnel marketing and advanced audience segmentation experience. - Google Ads and/or Meta certifications. - Experience managing multiple client accounts or large ad portfolios. - Creative tools proficiency (Canva, Adobe Creative Suite). What a Typical Day Looks Like - Review dashboards and performance trends. - Adjust bids, budgets, targeting, and creatives. - Launch new campaigns or experiments. - Coordinate with design and content teams. - Analyze funnel data and identify bottlenecks. - Prepare performance insights and recommendations. Execution. Testing. Optimization. Repeat. KPIs You’ll Be Measured On - Click-Through Rate (CTR) - Cost Per Lead (CPL) / Cost Per Acquisition (CPA) - Return on Ad Spend (ROAS) - Conversion Rate - Lead or Revenue Growth - Budget Efficiency Performance is measurable. So is success. Interview Process - Application Review – Experience and alignment assessment. - Initial Interview – Paid media background and strategic thinking discussion. - Technical Interview – Campaign deep dive and real-world scenario evaluation. - Final Interview – Leadership alignment and long-term fit conversation. #LI

Job Title: Performance Marketing Manager Employment Type: Full-Time (Remote) Working Hours: U.S. Time Zones About the Role We’re hiring a Performance Marketing Manager who knows how to turn budget into pipeline. This is not a “set it and forget it” role. You’ll own strategy, execution, and optimization across paid channels — with clear accountability for results. You’ll manage multi-platform campaigns across Google, Meta, LinkedIn, X (Twitter), Reddit, TikTok, and emerging channels. The goal is simple: generate qualified leads and profitable growth while improving efficiency month over month. If you think in funnels, obsess over metrics, and test relentlessly — this role is for you. What You’ll Own 1. Paid Media Strategy & Execution - Build and manage performance campaigns across Google Ads, Meta, LinkedIn, X, Reddit, TikTok, and other paid channels. - Design full-funnel strategies for B2B lead generation and sales growth. - Launch campaigns from scratch — structure, targeting, tracking, creative direction, and optimization. - Write high-converting ad copy and collaborate on creative production. - Align messaging across paid, organic, and content efforts. 2. Optimization & Scaling - Monitor campaigns daily and make proactive adjustments. - Run structured A/B tests across creatives, audiences, bidding strategies, and landing pages. - Optimize budgets, bids, and targeting to improve CPA and ROAS. - Identify scaling opportunities while maintaining efficiency. - Stay ahead of algorithm shifts, privacy updates, and platform best practices. 3. Analytics & Reporting - Track and analyze performance metrics: CTR, CPC, CPL, CPA, ROAS, CVR. - Use Google Analytics, Tag Manager, and platform dashboards to evaluate attribution and funnel performance. - Build clear performance reports with insights — not just numbers. - Translate data into actionable strategy shifts. 4. Cross-Team Collaboration - Work closely with marketing and sales to align campaigns with revenue goals. - Provide data-backed creative feedback to improve messaging and visuals. - Contribute to broader growth initiatives across paid, content, and lifecycle marketing. Required Experience - Minimum 3+ years of hands-on paid media management across Google Ads, Meta, and LinkedIn (platform-native experience required; not agency oversight only). - Proven track record of reducing CPA and scaling profitable campaigns with documented results (ROAS improvement, budget scaling, CPL reduction). - Strong B2B lead generation experience with measurable pipeline impact. - Deep understanding of PPC fundamentals — bidding strategies, quality score, audience segmentation, keyword strategy, retargeting, and funnel optimization. - Advanced knowledge of attribution models and conversion tracking, including pixel setup, event tracking, UTM structuring, and multi-touch attribution. - Hands-on experience with Google Analytics (GA4) and Google Tag Manager — must be comfortable auditing and troubleshooting tracking setups. - Ability to independently launch campaigns from scratch (strategy → build → tracking → optimization → reporting). - Strong ad copywriting skills focused on conversion, testing angles, and audience psychology. Preferred Experience - Familiarity with CRM and automation platforms (HubSpot, Salesforce, Marketo). - Funnel marketing and advanced audience segmentation experience. - Google Ads and/or Meta certifications. - Experience managing multiple client accounts or large ad portfolios. - Creative tools proficiency (Canva, Adobe Creative Suite). What a Typical Day Looks Like - Review dashboards and performance trends. - Adjust bids, budgets, targeting, and creatives. - Launch new campaigns or experiments. - Coordinate with design and content teams. - Analyze funnel data and identify bottlenecks. - Prepare performance insights and recommendations. Execution. Testing. Optimization. Repeat. KPIs You’ll Be Measured On - Click-Through Rate (CTR) - Cost Per Lead (CPL) / Cost Per Acquisition (CPA) - Return on Ad Spend (ROAS) - Conversion Rate - Lead or Revenue Growth - Budget Efficiency Performance is measurable. So is success. Interview Process - Application Review – Experience and alignment assessment. - Initial Interview – Paid media background and strategic thinking discussion. - Technical Interview – Campaign deep dive and real-world scenario evaluation. - Final Interview – Leadership alignment and long-term fit conversation. #LI