• Serves as the first point of contact for employee-related inquiries and issues utilizing a case management system. • Quickly assess the level of complexity of cases and either answer directly or escalate to a Tier II Analyst or COE for resolution. • Facilitate escalation and issue resolution as required. • Ensure positive and consistent employee experiences by striving for excellence in understanding specific requests throughout the employee life cycle, resolving issues timely and with quality. • Maintains employee data within our people-focused systems. • Ensuring compliance with all corporate data administration, data security standards, and HR policies and procedures. • Provide end-user support for employees interacting with HR systems including navigational questions and basic system issue resolution, escalating as applicable. • Providing guidance and training on self-service capabilities. • Leverage knowledge management tools to effectively respond to, document and monitor inquiries. • Identify opportunities to address common inquiries through improved knowledge management system content and/or improved case management methodologies. • Support the HR Central team by identifying and highlighting trends in inquiry types and/or volumes at an early stage to allow proactive planning and adjustments as necessary. • Maintains a continuous improvement mindset; identifying process and technology opportunities, elevating to the appropriate technology team and supporting execution through insight and testing support. • Continually develop HR acumen, maintaining awareness of the full portfolio of HR services, policies, and procedures and changes as they occur. • Utilize the HR Central team as a platform to explore the breadth of HR and develop professionally. • Follows and maintains Standard Operating Procedures (SOP’s), inclusive of process workflows. • Partners closely with the HR Centers of Excellence in support of people programs and initiatives. • Participates in special projects and performs other job-related duties as assigned or apparent.

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Manager, HRBP Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one's contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and one of the best companies to work for. The HR Business Partner team seeks a strategic HR partner to senior leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates. This individual must be comfortable working in a matrix environment to lead initiatives and broaden experience, while being agile in deepening business knowledge in vertical functions. What You'll Do: - Responsible for providing strategic consulting and workforce planning to client groups and delivering an HR strategy that is aligned with the business needs - Support the planning and delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design(including spans and layers work) - Support senior leaders on key areas such as building an inclusive and diverse team, creating a culture of belonging, and acting as a sounding board for all associates to encourage cross pollination, collaboration, and high performance Basic Qualifications: - Intermediate-Advanced English fluency - Bachelor's degree - At least 6 years of client facing or consulting experience - At least 4 years of experience in Human Resources Preferred Qualifications: - MBA or Masters degree - Professional Human Resources Certification or Senior Professional Human Resources certification - 8+ years of client facing or consulting experience - 5+ years of experience in Human Resources or Human Capital Consulting At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and you will be responsible for HR support to a specific plant(s) on topics such as talent management, leadership development, early career programs, career pathing, mobility and strategic talent reviews. For people managers in specific plants, you will act as point of contact for specific HR topics. You are a trusted partner and will drive implementation of global strategies and initiatives across plants. You will be responsible for influencing business strategy for people-related issues. How you will contribute You will: - Partner and build relationships with key stakeholders, understanding the commercial/supply chain impact of people decisions in order to fulfil business objectives, providing an outside-in lens (plant roadmap, people plan, factory of the future) - Oversee site labor relations strategy including elements of communication and works council relations and compliance - Drive engagement on the plant culture agenda; coach leaders on the key cultural elements and organizational values - being the custodian of high performance work systems, and ensure an effective plant learning management - Partner with leadership teams on strategic priorities from workforce planning insights and decisions to talent acquisition, leadership development, early career programs, career pathing, succession planning and mobility, and strategic talent reviews - Leverage data analytics to drive solutions and decisions that translate into actionable plans to impact the bottom line and enable business strategy. Inform and update People Services of any local, legal and regulatory changes in market - Support plant leadership with effective management of time and attendance systems and attendance policies as necessary, coaching plant directors and plant leadership pillar in line with plant needs/KPI's - support performance calibration where applicable - Lead people process'/impact of any plant transformation with effective change management What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: - Broad generalist HR experience across a range of populations and range of seniority - Strong experience of working with trade unions to deliver change - Proven track record as a trusted, credible business partner with ability to engage, inspire, and influence people - Experience working with Lean Six Sigma to drive high performance - HR leader with an active curiosity, insight orientation and external perspective about people and business performance - Interpersonal savvy, planning, and dealing with ambiguity - Future focused by thinking ahead and anticipating new opportunities, leverages an outside in perspective through understanding of market trends Más acerca del rol: - 5+ años de experiencia en roles similares - Experiencia en industria de consumo de preferencia - Manejo de sindicato - Conocimiento de LFT - Básicos de nómina No Relocation support available Business Unit Summary Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections-in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular HR Strategy Human Resources

Are you fluent in Portuguese and excited to teach others this beautiful language? Join us as an Online Portuguese Tutor at FindTutors! We're looking for a motivated and knowledgeable tutor to conduct engaging and personalized Portuguese language lessons virtually. As an Online Portuguese Tutor, you'll inspire students to explore the language's nuances and cultural intricacies, promoting a deeper understanding and appreciation for Portuguese heritage. If you're ready to share your expertise and passion for Portuguese language and culture, apply now and help students on their language-learning journey. REQUIREMENTS: - No previous experience required. - Basic knowledge of the subject taught. ADVANTAGES: - Flexible schedule - Work anywhere in the UK - Possibility of working online - Get paid between £20 and £40 /hour