Job Title: Contracts Administrator Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for signature/renewal deadlines) About the Role: Our client is seeking a Contracts Administrator to own the end-to-end contract lifecycle—intake → drafting/review → approval → execution → storage → obligations/renewals → reporting. This role safeguards accuracy, compliance, and timely execution while enabling business teams (legal, procurement, sales, finance, security) to move quickly on clean, enforceable agreements. You will manage templates and clause libraries, track negotiations and deviations, maintain the repository, and ensure the organization is always audit-ready. Responsibilities: Intake & Triage - Run a standardized intake for contract requests (type, counterparties, value, term, governing law, data/privacy implications). - Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround expectations. Drafting / Review / Redlining - Draft and format standard agreements (NDAs, DPAs, SOWs, order forms, vendor/MSA templates, partner/reseller agreements) using approved templates and clause libraries. - Redline in Microsoft Word (Track Changes) against playbooks; escalate non-standard terms to counsel (e.g., indemnity caps, liability carve-outs, IP ownership, data security, termination rights, SLAs). - Maintain a deviations log capturing what changed, why, and who approved. Approvals & Governance - Coordinate approvals per approval matrix (legal, finance, data privacy/security, InfoSec, procurement, exec). - Ensure commercial terms align with pricing/quote and budget approvals; confirm vendor onboarding artifacts (W-9, banking, insurance/COI) and compliance attestations. Execution & Recordkeeping - Manage e-signature via DocuSign or Adobe Sign; verify signer authority and signature blocks; finalize fully executed copies. - Store executed agreements in the CLM/repository (e.g., Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint) with complete metadata (counterparty, value, term, auto-renew, jurisdiction, data processing, security addenda). Obligations, Renewals & Amendments - Track key dates (renewals, termination windows, notice periods, price-increase triggers, deliverable milestones). - Maintain obligation registers and send proactive reminders to owners; coordinate amendments/renewals on schedule. Compliance & Risk - Verify required regulatory and policy clauses (e.g., GDPR/CCPA, HIPAA BAAs, SOX/PCI-DSS where applicable). - Ensure templates and process controls are followed; maintain an audit trail for approvals, deviations, and signatures. Reporting & Enablement - Deliver weekly/monthly dashboards: cycle times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. - Train business users on request intake, template use, and repository search; maintain playbooks and template versions. Process Improvement - Partner with Legal/Procurement to update playbooks, rationalize templates, and automate workflows (CLM optimization, self-service NDAs, standard DPAs). - Continually improve data quality and searchability (tags, filters, taxonomy, retention schedules). What Makes You a Perfect Fit: - Precision with language and metadata; you catch gaps others miss. - Organized, deadline-driven, and comfortable managing high-volume pipelines. - Confident coordinating across Legal, Finance, Security, Procurement, Sales, and Executives. - Process-minded—naturally builds scalable workflows, playbooks, and SOPs. Required Experience & Skills (Minimum): - 2+ years contracts administration or legal operations experience. - Hands-on with CLM/repositories (Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint/Drive). - Strong Microsoft Word (Track Changes), Excel/Sheets (trackers, pivot filters), and PDF tools. - Familiarity with core contract constructs (indemnity, limitation of liability, IP, confidentiality, DPAs, SLAs) Ideal Experience & Skills: - Exposure to regulated or data-sensitive environments (GDPR/CCPA, HIPAA, PCI-DSS). - Experience supporting both buy-side and sell-side contracts. - Template governance and clause library management. - Basic understanding of procurement/vendor risk and security questionnaires. - What Does a Typical Day Look Like? A Contracts Administrator’s day is defined by moving agreements cleanly from request to signature and into a searchable, obligation-tracked system. You will: - Intake & qualify requests so each contract follows the right path, with clear SLAs and approvers. - Draft/review/redline using approved templates and playbooks, capturing any deviations and escalating non-standard risks. - Coordinate approvals across legal/commercial/security/finance, ensuring policy-compliant sign-offs and budget checks. - Execute & file via e-signature, then index the final agreement with complete metadata for fast retrieval. - Track obligations & renewals so owners receive proactive reminders—no surprises, no missed windows. - Report & improve by publishing cycle-time/renewal dashboards and tuning templates, playbooks, and CLM automations. - Essence of the role: ensure every contract is accurate, compliant, approved, signed on time, findable later, and actively managed for obligations and renewals. Key Metrics for Success (KPIs): - Median cycle time to signature within SLA (e.g., ≤ 5–10 business days for standard forms). - % executed on standard terms (target ↑, deviations ↓). - Zero missed renewals/notice dates; obligations tracked with on-time completion. - Repository completeness (100% executed docs stored with full metadata). - Audit-ready trail: approvals, deviations, and signature evidence 100% captured. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., redline a short NDA using a playbook + build a simple contract tracker) - Client Interview - Offer & Background Verification

Job Title: Contracts Administrator Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for signature/renewal deadlines) About the Role: Our client is seeking a Contracts Administrator to own the end-to-end contract lifecycle—intake → drafting/review → approval → execution → storage → obligations/renewals → reporting. This role safeguards accuracy, compliance, and timely execution while enabling business teams (legal, procurement, sales, finance, security) to move quickly on clean, enforceable agreements. You will manage templates and clause libraries, track negotiations and deviations, maintain the repository, and ensure the organization is always audit-ready. Responsibilities: Intake & Triage - Run a standardized intake for contract requests (type, counterparties, value, term, governing law, data/privacy implications). - Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround expectations. Drafting / Review / Redlining - Draft and format standard agreements (NDAs, DPAs, SOWs, order forms, vendor/MSA templates, partner/reseller agreements) using approved templates and clause libraries. - Redline in Microsoft Word (Track Changes) against playbooks; escalate non-standard terms to counsel (e.g., indemnity caps, liability carve-outs, IP ownership, data security, termination rights, SLAs). - Maintain a deviations log capturing what changed, why, and who approved. Approvals & Governance - Coordinate approvals per approval matrix (legal, finance, data privacy/security, InfoSec, procurement, exec). - Ensure commercial terms align with pricing/quote and budget approvals; confirm vendor onboarding artifacts (W-9, banking, insurance/COI) and compliance attestations. Execution & Recordkeeping - Manage e-signature via DocuSign or Adobe Sign; verify signer authority and signature blocks; finalize fully executed copies. - Store executed agreements in the CLM/repository (e.g., Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint) with complete metadata (counterparty, value, term, auto-renew, jurisdiction, data processing, security addenda). Obligations, Renewals & Amendments - Track key dates (renewals, termination windows, notice periods, price-increase triggers, deliverable milestones). - Maintain obligation registers and send proactive reminders to owners; coordinate amendments/renewals on schedule. Compliance & Risk - Verify required regulatory and policy clauses (e.g., GDPR/CCPA, HIPAA BAAs, SOX/PCI-DSS where applicable). - Ensure templates and process controls are followed; maintain an audit trail for approvals, deviations, and signatures. Reporting & Enablement - Deliver weekly/monthly dashboards: cycle times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. - Train business users on request intake, template use, and repository search; maintain playbooks and template versions. Process Improvement - Partner with Legal/Procurement to update playbooks, rationalize templates, and automate workflows (CLM optimization, self-service NDAs, standard DPAs). - Continually improve data quality and searchability (tags, filters, taxonomy, retention schedules). What Makes You a Perfect Fit: - Precision with language and metadata; you catch gaps others miss. - Organized, deadline-driven, and comfortable managing high-volume pipelines. - Confident coordinating across Legal, Finance, Security, Procurement, Sales, and Executives. - Process-minded—naturally builds scalable workflows, playbooks, and SOPs. Required Experience & Skills (Minimum): - 2+ years contracts administration or legal operations experience. - Hands-on with CLM/repositories (Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint/Drive). - Strong Microsoft Word (Track Changes), Excel/Sheets (trackers, pivot filters), and PDF tools. - Familiarity with core contract constructs (indemnity, limitation of liability, IP, confidentiality, DPAs, SLAs) Ideal Experience & Skills: - Exposure to regulated or data-sensitive environments (GDPR/CCPA, HIPAA, PCI-DSS). - Experience supporting both buy-side and sell-side contracts. - Template governance and clause library management. - Basic understanding of procurement/vendor risk and security questionnaires. - What Does a Typical Day Look Like? A Contracts Administrator’s day is defined by moving agreements cleanly from request to signature and into a searchable, obligation-tracked system. You will: - Intake & qualify requests so each contract follows the right path, with clear SLAs and approvers. - Draft/review/redline using approved templates and playbooks, capturing any deviations and escalating non-standard risks. - Coordinate approvals across legal/commercial/security/finance, ensuring policy-compliant sign-offs and budget checks. - Execute & file via e-signature, then index the final agreement with complete metadata for fast retrieval. - Track obligations & renewals so owners receive proactive reminders—no surprises, no missed windows. - Report & improve by publishing cycle-time/renewal dashboards and tuning templates, playbooks, and CLM automations. - Essence of the role: ensure every contract is accurate, compliant, approved, signed on time, findable later, and actively managed for obligations and renewals. Key Metrics for Success (KPIs): - Median cycle time to signature within SLA (e.g., ≤ 5–10 business days for standard forms). - % executed on standard terms (target ↑, deviations ↓). - Zero missed renewals/notice dates; obligations tracked with on-time completion. - Repository completeness (100% executed docs stored with full metadata). - Audit-ready trail: approvals, deviations, and signature evidence 100% captured. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., redline a short NDA using a playbook + build a simple contract tracker) - Client Interview - Offer & Background Verification

• General administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring. • Accurate, timely and efficient data entry and quality checking of claims information as per the standards. • Open a new “account” for each claim, into the system to help with efficient processing of the claim – throughout the claim lifecycle. • Prepare the payment of claims in the system. • Process and dispatch standard letters and emails as required. • Support data cleansing and mass change processing projects. • Keep the relevant KPIs updated. • Liaising with internal and external parties to respond to and resolve queries within processing deadlines. • General contact with underwriters and clients (if applicable) always providing a great customer experience. • Preparing management information reports as requested using various reporting tools and methods. • Participate and provide support to process improvement projects. • Delivers exceptional service standards/KPI’s. • Participating and support the implementation in continuous improvement or change project work. • Providing support to other teams to cover absences and peak workloads. • Contributing to technical support and procedural best practice and support. • Provide new ideas and support the team leader and coordinator regarding execution. • Ensure telephony service availability in line with defined working hours and required languages. • Answer all incoming calls received through the claims telephony lines. • Identify the nature of the enquiry and confirm whether it relates to an existing claim or a new notification. • Resolve simple customer or broker enquiries when the information is readily available in the system. • Redirect calls to the correct handler, team or department when the query cannot be resolved at first contact. • Log call details in the claim file or relevant system to maintain a clear and accurate audit trail. • Escalate urgent or risk related calls following internal escalation routes. • Manage call backs by logging the request and ensuring it is assigned or completed within required timeframes. • Monitor telephony metrics such as wait times, call volumes and abandonment, and escalate issues when service levels are at risk.

• General administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring. • Accurate, timely and efficient data entry and quality checking of claims information as per the standards. • Open a new “account” for each claim, into the system to help with efficient processing of the claim – throughout the claim lifecycle. • Prepare the payment of claims in the system. • Process and dispatch standard letters and emails as required. • Support data cleansing and mass change processing projects. • Keep the relevant KPIs updated. • Liaising with internal and external parties to respond to and resolve queries within processing deadlines. • General contact with underwriters and clients (if applicable) always providing a great customer experience. • Preparing management information reports as requested using various reporting tools and methods. • Participate and provide support to process improvement projects. • Delivers exceptional service standards/KPI’s. • Participating and support the implementation in continuous improvement or change project work. • Providing support to other teams to cover absences and peak workloads. • Contributing to technical support and procedural best practice and support. • Provide new ideas and support the team leader and coordinator regarding execution. • Ensure telephony service availability in line with defined working hours and required languages. • Answer all incoming calls received through the claims telephony lines. • Identify the nature of the enquiry and confirm whether it relates to an existing claim or a new notification. • Resolve simple customer or broker enquiries when the information is readily available in the system. • Redirect calls to the correct handler, team or department when the query cannot be resolved at first contact. • Log call details in the claim file or relevant system to maintain a clear and accurate audit trail. • Escalate urgent or risk related calls following internal escalation routes. • Manage call backs by logging the request and ensuring it is assigned or completed within required timeframes. • Monitor telephony metrics such as wait times, call volumes and abandonment, and escalate issues when service levels are at risk.