Our customers shouldn’t have to worry about tax deadlines, and thanks to you, they won't. You’ll be the behind-the-scenes hero ensuring that every municipal payment is flawless, protecting the homes and businesses of Canadians from coast to coast. Where You’ll Make An Impact: - Manage Tax Deadlines: Take charge of processing municipal tax payments across Canada, ensuring 100% accuracy and strict adherence to timelines. - Support Our Customers: Act as a helpful point of contact for tax-related inquiries, resolving payment shortfalls and arrears with professionalism and empathy. - Bridge the Gap: Collaborate daily with municipalities, brokers, and internal departments to keep accounts up-to-date and operations flowing. - Maintain Digital Integrity: Keep meticulous notes and records in our systems, ensuring all documentation follows company policy and protects client privacy. - Problem-Solve Daily: Identify and resolve administrative errors or payment hurdles, escalating complex issues to management when needed. - Improve the Process: Learn our workflows inside and out, offering fresh eyes to help us find better, faster ways to serve our customers. What We Value: - One (1) year of experience working in debt recovery or collections. - Excellent written and verbal communication skills, with a customer-focused approach. - A results-driven mindset with a high level of accountability and ownership over work. - Bilingual (French/English) speaking. - Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and meet tight deadlines. - Demonstrated proficiency in Google Sheets. - Experience working in residential mortgage or tax administration will be considered an asset. Supporting Your Life at Nesto Group: - Health & Wellness: Comprehensive insurance (Drug, Vision, Dental) & Health and Wellness Spending Accounts. - Mental Support: 24/7 unlimited access to telemedicine, EAP, and mental health services for you and your family. - Time Off: 4 weeks paid vacation, plus personal/sick days and all statutory holidays. - Future Planning: RRSP Matching Program to help you build long-term wealth. - Family Support: Robust Maternity and Parental Leave Top-Up programs. - Professional Growth: Education reimbursement, mentoring, and continuous training. Diversity & Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all. Ready to Join Us? We value your interest in Nesto Group. We review applications immediately and will continue until the position is filled. While we thank all applicants for their time, please note that we will only contact those selected for an interview.

Because of our amazing growth in the marketplace, we have Volkswagen Warranty Administrator positions available to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Audi Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Audi dealerships. SUMMARY OF POSITION: The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. REQUIRED EXPERIENCE: - Previously held position as a Warranty Admin in a franchised Automotive Dealer QUALIFICATIONS / REQUIRED SKILLS: - The ability to motivate others to achieve their highest potential particularly those within the dealership - Good working knowledge of DMS software - Knowledge of automotive dealership service departments - Knowledge of warranty accounting processes - Proficient at reading technician stories and applying appropriate labor codes - Certified or trained in at least 1 manufacturer CORE RESPONSIBILITIES: - Review claims for manufacturer's compliance with policy and procedures - Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue - Book claims - Close claims - Submit claims for payment - Accounting and clearing differences in payment - Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients - Maintain appropriate certifications and knowledge of updated P&P - Help dealerships stay compliant with manufacturer’s policy JOB LOCATION: - Work remotely in the U.S. or at our Greenwood Village, CO office if close enough. BENEFITS AND COMPENSATION: - Free Health Insurance for employee - Free dental and vision care for employee - 6% 401K match available - Guaranteed Salary for first 90 days during probationary period - Commission only after 90 days - $45k-$65k per year IN SUMMARY: - Long standing, stable company with huge growth potential - Being treated like the auto professional you are - Ability to make a good income based on your ability - Do what you like in an environment of respect - Great benefits - Working from home and avoid the drive WHO WE ARE: Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1500 very satisfied clients and have for over 35 years.

• Supports the Operating Committee in accomplishing the field’s overall mission and goals. Coordinates administrative function and communicates the operating team’s needs with supporting department corporate leadership. • Partners with regional and home office cross-functional leaders to find solutions to field challenges through resource allocations, process enhancements, compliance follow-up, coordination of initiatives and communication of key company strategies in order to meet company performance expectations by business units. • Influences operational actions to maximize company profitability while improving top-line occupancy and rate, customer and associate satisfaction and retention, within a framework of operational effectiveness acts as a continual source of actionable intelligence for all disciplines including Operations, Sales, Clinical, and Asset Management.

• Plays a vital role in the sponsor project life cycle, ensuring that research proposals adhere to sponsor guidelines and are successfully submitted • Supports faculty, center directors, and staff throughout the pre-award stage of sponsored projects, including proposal preparation and submission • Manages a portfolio of faculty post award and payroll sourcing activities with minimal supervision/oversight • Provides oversight and day-to-day management of research administration • Performs pre-award job duties in response to specific proposal guidelines and terms and conditions for complex proposals • Acts as liaison between the Chair, Faculty, and Department Administrators (DAs) • Monitors and works with PI to submit annual agency reports