nesto

• Implement and maintain robust security controls to protect our cloud infrastructure and applications. • Discover, remediate, and validate security issues across cloud infrastructure. • Perform architectural/design reviews through a security lens and provide timely, actionable requirements and recommendations. • Collaborate with security leadership, compliance, and engineering teams to execute security strategies. • Build, deploy, and manage security tools such as WAF, IDS/IPS, workload protection, GCP Command Center, and Azure Security Center, etc. • Propose and contribute to security and compliance improvements for nesto CI/CD pipelines and deployment processes. • Automate infrastructure provisioning and deployment processes using Infrastructure as Code (IaC) tools like Terraform or Pulumi. • Design and operate scalable processes to provision cloud access and maintain least privilege. • Participate in and support the incident detection and response process by enhancing observability and alerting and assisting the incident response team. • Self-organize and prioritize activities independently. • Support audits and first-party security questionnaires. • Conduct and oversee security assessments and threat modeling exercises. • Implement security controls within Kubernetes. • Build DevSecOps tools/integrations.

• Implement and maintain robust security controls to protect our cloud infrastructure and applications. • Discover, remediate, and validate security issues across the cloud infrastructure. • Conduct security-focused architecture and design reviews and provide timely, actionable requirements and recommendations. • Collaborate with security leadership, compliance teams, and engineering teams to execute security strategies. • Build, deploy, and manage security tools such as WAF, IDS/IPS, workload protection, GCP Security Command Center, Azure Security Center, etc. • Propose and contribute to security and compliance improvements for nesto's CI/CD pipelines and deployment processes. • Automate infrastructure provisioning and deployment processes using Infrastructure as Code (IaC) tools such as Terraform or Pulumi. • Design and operate scalable processes to provision cloud access and maintain the principle of least privilege. • Participate in and support the detection and incident response process by improving observability and alerts, and assisting the incident response team. • Self-organize and prioritize activities autonomously. • Support first‑party security audits and security questionnaires. • Conduct and oversee security assessments and threat modeling exercises. • Implement security controls within Kubernetes. • Build DevSecOps tools and integrations.

• Collaborate on and lead complex technical projects, ensuring high-quality and timely delivery while maintaining technical excellence. • Spearhead initiatives to improve code quality and workflows, actively contributing to discussions and presentations in front-end meetings. • Writing automated tests and collaborating with the QA team to ensure robust and solid code. • Leveraging artificial intelligence tools to enhance workflows, efficiency, and code quality. • Conduct code reviews, offer constructive feedback, and provide guidance on best practices. • Foster a culture of engineering excellence, inclusivity, and technical curiosity, where engineers can thrive and grow their skills. • Act as a technical mentor to junior engineers, helping them grow their technical expertise and career development.

Role Description Join nesto — proudly named Canadian Rocketship 2025. A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.1 trillion-dollar mortgage industry at speed by building the mortgage ecosystem of the future. As a Senior Product Manager, you’ll be joining the Servicing stream, responsible for the post-funding mortgage journey. This includes: - Borrower self-serve experiences - Agent-facing servicing tools - Payment and prepayment workflows - Renewals, payouts, statements - Fees, exceptions management - Core servicing operations Your mandate includes: - Acting as a primary servicing subject matter expert - Defining and owning the product vision, roadmap, and prioritization for your area - Identifying and assessing the impact of new servicing features - Working closely with engineering, design, QA, operations, compliance, and support teams - Supporting backlog refinement - Participating in release planning, UAT, and launch readiness - Conducting research on servicing trends and technologies - Creating and maintaining clear documentation of servicing workflows - Acting as the go-to expert for servicing workflows Utilizing AI tools to: - Accelerate your PM workflow - Test hypotheses quickly - Stay ahead of how AI is reshaping mortgage servicing - Share insights to improve team workflows Qualifications - 5–7+ years of hands-on product management experience - Strong understanding of end-to-end servicing functions - Knowledge of regulatory and compliance requirements - Experience with servicing platforms or lending technology - Demonstrated ability to collaborate effectively across teams - Strong problem-solving skills - Strong communication skills - Proven fluency with AI tools Requirements - Experience with other lending products (preferred but not required) - Familiarity with borrower-facing and agent-facing servicing journeys - Exposure to AI or ML-assisted servicing operations Benefits - Premium benefits plan fully paid by nesto - 4 weeks of vacation - Best-in-class tools for productivity - Working framework that enables real teamwork Company Description Nesto is Canada’s leading provider of mortgage technology and financing solutions, managing $73B+ CAD in residential and commercial mortgages, with 1,000+ team members across 12 offices nationwide.

• Define, communicate, and rapidly execute the technical direction for nesto’s dedicated AI stream, making bold, data-informed decisions • Relentlessly drive the strategy and rapid development of our AI orchestration product, and the broader AI platform, from MVP to large-scale adoption • Manage, mentor, and grow a lean, high-impact group of engineering leads and individual contributors within the AI pods, setting a high bar for speed and quality • Collaborate closely with product and business leaders to rapidly align technical solutions with company goals and ship impactful outcomes • Foster a culture of technical excellence, aggressive experimentation, and rapid iteration within the engineering organization.

Join nesto — proudly named Canadian Rocketship 2025*. A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.1 Trillion-dollar mortgage industry at light speed by building the mortgage ecosystem of the future. BUILD lending technology with the best developers, AI engineers, and mortgage experts in the country. Work on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career. Why join us Hypergrowth: Deloitte Fast 50 — 3 years in a row Tech community credibility: TechTO Canadian Rocketship 2025* Industry leadership: CLA Lending Company of the Year — 4 consecutive years Talent magnet: CMP Top Mortgage Employer 2025 Trusted technology: powering major financial institutions across Canada An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients. About nesto and Nesto Cloud nesto is Canada’s leading provider of mortgage technology and financing solutions, managing $73B+ CAD in residential and commercial mortgages, with 1,000+ team members across 12 offices nationwide. You will be working on Nesto Cloud, Canada’s most advanced cloud platform, delivering end-to-end technology solutions for lenders in the digital age. What You’ll Do Own the Technical Roadmap: Define and execute the product strategy for our core technical platforms, ensuring they are scalable, secure, and developer-friendly. Bridge the Gap: Translate complex business requirements into clear technical specifications for our engineering teams, acting as the "glue" between stakeholders and the codebase. Drive Operational Excellence: Utilize data and technical KPIs to monitor product health, identifying bottlenecks before they become blockers. Ship with Quality: Lead the end-to-end product lifecycle, from discovery to deployment, ensuring every release meets the high standards our clients expect. Collaborate & Influence: Work closely with cross-functional leads to ensure technical feasibility and alignment with nesto’s broader business goals. Who You Are Technical Foundations: You have 7+ years of experience in Product Management, specifically within high-growth technical environments (SaaS, Fintech, or API-first products). Analytical Mindset: You don't just look at data; you interrogate it. You’re comfortable navigating complex system architectures and data flows. Communication Pro: You can explain a microservices architecture to a stakeholder and a business case to a developer with equal ease. Methodical: Experience with the GhSmart methodology or similar rigorous frameworks for decision-making and talent evaluation is a strong plus. The Reward The A-Team: Work alongside high-performing talent in the industry. Accelerated Growth: The slope of your learning curve here will be vertical. You will touch more production systems in one year than you would in five years at a bank. Best-in-Class Tools: Access to the resources and tech you need to execute without friction. Working framework: the environment that makes you productive and enables teamwork. Diversity & Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all. #LI-Remote

• Review manual test cases for Salesforce customizations (including Lightning Web Components, Apex triggers, Flows, and declarative changes) and provide feedback on suitability for automation to the project team. • Support, maintain, and enhance all test case automation-related activities during iterative development, system testing, and regression testing across multiple Salesforce releases. • Review user stories and functional requirements to ensure thorough test coverage across standard and custom Salesforce objects. • Assist with manual testing; execute manual test cases and scripts for features under development using test management/tracking tools. • Create and maintain test plans, cases, and scenarios/scripts in compliance with defined QA standards and methodologies, including robust test data management strategies. • Establish, configure, and maintain Salesforce testing environments (Sandboxes and Scratch Orgs) for executing test cases and scenarios. • Participate in the development, deployment, and administration of QA processes, tools, and supporting CI/CD technologies within the Salesforce ecosystem. • Design, create, and execute automation scripts using Playwright or other tools, specifically tailored to navigate Salesforce Lightning interfaces, dynamic IDs, and Shadow DOM components.

• Review manual test cases for Salesforce customizations and advise the project team on their suitability for automation. • Support, maintain, and optimize all test automation activities during iterative development, system testing, and regression testing across multiple Salesforce releases. • Analyze user stories and functional requirements to ensure comprehensive test coverage of standard and custom Salesforce objects. • Contribute to manual testing by executing test cases and scripts for features under development using test management tools. • Create and maintain test plans, test cases, and scenarios/scripts in accordance with established QA standards and methodologies. • Set up, configure, and administer Salesforce test environments for test execution. • Participate in the development, deployment, and administration of QA processes and tools, as well as CI/CD technologies within the Salesforce ecosystem. • Design, author, and execute automation scripts with Playwright or other tools, specifically tailored to Salesforce interfaces.

• Review manual test cases for Salesforce customizations (including Lightning Web Components, Apex triggers, Flows, and declarative changes) and provide feedback on suitability for automation to the project team. • Support, maintain, and enhance all test case automation-related activities during iterative development, system testing, and regression testing across multiple Salesforce releases. • Review user stories and functional requirements to ensure thorough test coverage across standard and custom Salesforce objects. • Assist with manual testing; execute manual test cases and scripts for features under development using test management/tracking tools. • Create and maintain test plans, cases, and scenarios/scripts in compliance with defined QA standards and methodologies, including robust test data management strategies. • Establish, configure, and maintain Salesforce testing environments (Sandboxes and Scratch Orgs) for executing test cases and scenarios. • Participate in the development, deployment, and administration of QA processes, tools, and supporting CI/CD technologies within the Salesforce ecosystem. • Design, create, and execute automation scripts using Playwright or other tools, specifically tailored to navigate Salesforce Lightning interfaces, dynamic IDs, and Shadow DOM components.

Our customers shouldn’t have to worry about tax deadlines, and thanks to you, they won't. You’ll be the behind-the-scenes hero ensuring that every municipal payment is flawless, protecting the homes and businesses of Canadians from coast to coast. Where You’ll Make An Impact: - Manage Tax Deadlines: Take charge of processing municipal tax payments across Canada, ensuring 100% accuracy and strict adherence to timelines. - Support Our Customers: Act as a helpful point of contact for tax-related inquiries, resolving payment shortfalls and arrears with professionalism and empathy. - Bridge the Gap: Collaborate daily with municipalities, brokers, and internal departments to keep accounts up-to-date and operations flowing. - Maintain Digital Integrity: Keep meticulous notes and records in our systems, ensuring all documentation follows company policy and protects client privacy. - Problem-Solve Daily: Identify and resolve administrative errors or payment hurdles, escalating complex issues to management when needed. - Improve the Process: Learn our workflows inside and out, offering fresh eyes to help us find better, faster ways to serve our customers. What We Value: - One (1) year of experience working in debt recovery or collections. - Excellent written and verbal communication skills, with a customer-focused approach. - A results-driven mindset with a high level of accountability and ownership over work. - Bilingual (French/English) speaking. - Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and meet tight deadlines. - Demonstrated proficiency in Google Sheets. - Experience working in residential mortgage or tax administration will be considered an asset. Supporting Your Life at Nesto Group: - Health & Wellness: Comprehensive insurance (Drug, Vision, Dental) & Health and Wellness Spending Accounts. - Mental Support: 24/7 unlimited access to telemedicine, EAP, and mental health services for you and your family. - Time Off: 4 weeks paid vacation, plus personal/sick days and all statutory holidays. - Future Planning: RRSP Matching Program to help you build long-term wealth. - Family Support: Robust Maternity and Parental Leave Top-Up programs. - Professional Growth: Education reimbursement, mentoring, and continuous training. Diversity & Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all. Ready to Join Us? We value your interest in Nesto Group. We review applications immediately and will continue until the position is filled. While we thank all applicants for their time, please note that we will only contact those selected for an interview.