TITLE - CONSULTANT OF PEDAGOGICAL CONTENT PRODUCTION DUTY STATION - Brasília (Remote) JOB CONTEXT AND PURPOSE OF ACTIVITY/ASSIGNMENT: UNICEF Brazil has as one of the priorities of its Country Program for 2024-2028 the confrontation of this culture of school failure and enhancement of education quality in Brazil. To this end, the Education area has developed three strategies. First, Successful School Pathways Strategy (SSP), that aims to support municipalities and states in the definition, implementation and evaluation of policies and actions to battle against age-grade distortion. Second, One Million Opportunities initiative was designed to address a significant challenge that Brazil faces regarding the transition of its vast youth population into the workforce. The initiative strives to address these issues by providing skills development, apprenticeships, and employment opportunities for vulnerable youth. In the context of The One Million Opportunities initiative, Generation Unlimited is a plan of action launched by the UN Secretary-General, in 2018, developed to deliver innovative solutions on a global scale based on a Public-Private-Youth Partnership. Under the supervision of 1 Million Opportunities Programme Officer, this consultancy is expected to perform activities to manage the pedagogical content production of 1MiO initiative. The consultant will provide technical support for the implementation of curation and pedagogical content production. SCOPE OF WORK: - Expected result: Work closely with the Education team to support the coordination of the School to the World of Work Transition methodology that will be implemented in partnership with States and municipalities. - Expected result: Work closely with the Education team to support the coordination of the content production of 1MiO initiative (1MiO courses, pedagogical material for educators, content curation and others). Main thematics: Life Skills and Mental Health, Foundational/remedial (math, reading and writing), Digital (STEAM and AI), Green, Job specific skills, Entrepreneurial and creative economy. - Expected result: Work closely with the Education team to support the coordination of curation and adaptation of new courses for 1MiO platform. DELIVERABLES Deliverable 1: Provide technical guidance and revision of 1MiO pedagogical guide for Minas Gerais State: - Work closely with the Education team to review pedagogical guides of 1MiO initiative: Life Project content for Educators - Work closely with the Education team to connect the material with the curriculum of the State of Minas Gerais, also the National Curriculum (BNCC). - Participation in 4 online-strategic meetings focused on planning and aligning goals with UNICEF and Implementing partner the quality of the digital material. 1.1. Deadline: 1 month from the contract signed. 1.2. Estimate Budget: 12% Deliverable2: Supervision and revision of content production of 2 courses in Financial Education: - Support UNICEF team to select new courses for 1MiO platform (courses from partners in the ecosystem); - Work closely with the Education team to review the content production of the 1 course (5 hours) for 1 MiO platform (adolescents). Content production involves scripting, production, recording and video/audio editing - Work closely with the Education team to review the content production of the 1 course for Educators that will be available in UNICEF AVA. Content production involves scripting, production, recording and video/audio editing - Work closely with the Education team to validate the contents of Students and Educators courses; 2.1. Deadline: 2 months from the contract signed. 2.2. Estimate Budget: 9% Deliverable 3: Report: Supervision and revision of content production of UNICEF SEAL course: - Support UNICEF with the methodology cocreation of the program that will be implemented in UNICEF Seal; - Support UNICEF team to select new courses for 1MiO platform (courses from partners in the ecosystem); - Work closely with the Education team to review the content production of the 1 course (5 hours). Content production involves scripting, production, recording and video/audio editing. - Work closely with the implementing partner and Education team to validate the contents; - Participation in 4 online-strategic meetings focused on planning and aligning goals with UNICEF and Implementing partner the quality of the digital material; - 1 in-person meeting to approach development. 3.1. Deadline:3 months from the contract signed. 3.2. Estimate Budget: 7% Deliverable 4: Report: Provide technical guidance and revision of 1MiO pedagogical guide School to the World of Work Transition: Initial structure of the Guide: - Work closely with the Education team to review pedagogical guide of 1MiO initiative; - Work closely with the Education team to connect the material with the implementation model in municipalities (UNICEF Seal) and States, such as: Minas Gerais, São Paulo, Rio de Janeiro and Maranhão States. 4.1. Deadline: 4 months from the contract signed. 4.2. Estimate Budget: 11% Deliverable 5: Report: Supervision and revision of content production of 1 1MiO materials for adolescents, young people and stakeholders related with the thematics Life Skills and Mental Health, Foundational/remedial (math, reading and writing), Digital (STEAM and AI), Green, Job specific skills, Entrepreneurial and creative economy: - Support UNICEF team to select new courses for 1MiO platform (courses from partners in the ecosystem); - Work closely with the Education team to review the content production of the 1 course. Content production involves scripting, production, recording and video/audio editing. - Work closely with the Education team to validate the contents; 1.1. Deadline: 5 months from the contract signed. 1.2. Estimate Budget: 8% Deliverable 6: Report: Training approach for 1MiO training area for UNICEF Seal approach, integrated with learning recovery strategy that aims to work with skills development focused on Life Skills and Mental Health, Foundational/remedial (math, reading and writing), Digital (STEAM and AI), Green, Job specific skills, Entrepreneurial and creative economy; - Facilitate the production of online courses to educators, pedagogical coordinator and managers; - Support the creation of learning pathways of 1 MiO courses in the platform - Facilitate the production of pedagogical material for teachers, pedagogical coordinator and managers; - Support the definition of the scope of 1MiO training area in UNICEF Seal initiative, considering the guidance from the Education team of UNICEF. 6.1. Deadline: 6 months from the contract signed. 6.2. Estimate Budget: 7% Deliverable 7: Report: Support the supervision and revision of content production of Pre-Apprenticeship approach: - Support UNICEF with the methodology cocreation of the program that will be implemented in partnership with States; - Support UNICEF team to select new courses for 1MiO platform (courses from partners in the ecosystem) related with the thematic; - Work closely with the Education team to review the content production of the 1 course (5 hours). Content production involves scripting, production, recording and video/audio editing. - Work closely with Education team to validate the contents; - Quality‑assurance framework produced for digital materials, informed by inputs gathered across six online strategic meetings with UNICEF. - 1 in-person meeting to approach development. 7.1. Deadline: 7 months from the contract signed. 7.2. Estimate Budget: 10% Deliverable 8: Report: Supervision and revision of content production of Creative Economy methodology: - Support UNICEF with the methodology cocreation of the program that will be implemented in partnership with States and municipalities; - Support UNICEF team to select new courses for 1MiO platform (courses from partners in the ecosystem) related with the thematic; - Work closely with the Education team to review the content production of the 1 course (5 hours). Content production involves scripting, production, recording and video/audio editing. - Work closely with the implementing partner and Education team to validate the contents; - Strategic alignment package developed—containing key decisions, action points, and quality requirements—derived from six online planning meetings with UNICEF and the implementing partner.8.1. Deadline: 1 month from the contract signed. 8.2. Estimate Budget: 8% Deliverable 9: Report: Support and supervision and revision of content production of 1 1MiO course: - Support UNICEF team to select new courses for 1MiO platform (courses from partners in the ecosystem); - Work closely with the Education team to review the content production of the 1 course. Content production involves scripting, production, recording and video/audio editing. - Work closely with the Education team to validate the content 9.1. Deadline: 9 months from the contract signed. 9.2. Estimate Budget: 6% Deliverable 10: Report: Provide technical guidance to produce Educational Pathways to students related with Remedial learning, Life Skills, STEAM, AI, Green Skills, Creative Economy, Pre-Apprenticeship: - Work closely with the Education team to support the revision of the material, which will be validated by UNICEF; - Preparing the content for communication material for the Schools, which will be validated by UNICEF; - Support the coordination of the production of the new Landing Page of 1MiO Courses; 10.1. Deadline: 10 months from the contract signed. 10.2. Estimate Budget: 9% Deliverable 11: Report: Support in supervision and revision of content production of Remedial Learning approach: - Support UNICEF with the methodology cocreation of the program that will be implemented in partnership with States and municipalities; - Support UNICEF team to select new courses for 1MiO platform (courses from partners in the ecosystem) related with the thematic; - Work closely with the Education team to review the content production of the 1 course (5 hours). Content production involves scripting, production, recording and video/audio editing. - Work closely with the implementing partner and Education team to validate the contents; - Eight planning and alignment summaries created with UNICEF and the implementing partner to support quality assurance of the digital materials. - 1 in-person meeting to approach development. 11.1. Deadline: 11 months from the contract signed. 11.2. Estimate Budget: 7% Deliverable 12: Report: Production of an end-year report on the status and results of UNICEF content production. 12.1. Deadline: 12 months from the contract signed. 12.2. Estimate Budget: 6% DURATION OF CONTRACT: 12 months. LANGUAGE PROFICIENCY - Portuguese. TRAVEL PLAN Costs of 2 travels to São Paulo and 1 to Brasília. - This consultancy is home-based, with an estimated 2 trips to São Paulo municipality and 1 to Brasília. Each trip is estimated in 2 to 4 days. - The consultant is responsible for arranging his/her own travel, including travel insurance. - All travel fees must be included in the financial proposal. MINIMUM QUALIFICATIONS REQUIREMENT - Degree in education, Social Sciences, political science, Communication, Public Policy, International Relations or related fields. - A minimum of 7 years of professional work experience at national or international levels in relevant Education, Environmental Education, STEAM, Life Skills approach, Advocacy, Public Policies or related programs. Experience in UN system agency or organization is an asset. - Fluency in Portuguese required. Knowledge of English is an asset. - Knowledge on children’s rights issues, including the Convention of Rights of the Child and the Statute of the Child and the Adolescent. - Experience in content production, teachers and education managers training and advocacy with governments. - Teamwork skills and capacity to work with tight deadlines. EVALUATION CRITERIA Technical Evaluation (e.g. maximum 75 Points) Category Maximum Points 1.1 Government Relations Background 10 points 1.2 Relevant Work Experience 40 points 1.3 Basic Skills required (Teachers and Education managers training, content production, environmental/green, life skills background and project management) 25 points Total Technical 75 points FINANCIAL PROPOSAL The maximum number of points will be allotted to the lowest fee proposal and compared among those invited /applicants who obtains the threshold points in the evaluation of the technical component. The maximum points of the financial proposal will be 25 points. UNICEF’S CORE VALUES Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. GENERAL CONDITIONS: PROCEDURES AND LOGISTICS - Consultant will work from home using own equipment and stationery. UNICEF will provide office space for consultative meetings when needed. - Consultant’s, travel costs should be included in the consultant’s fee. - No contract may commence unless the contract is signed by both UNICEF and the consultant and mandatory courses are completed. - Consultants will not have any representative, certifying, or approving authority, or supervisory responsibilities or authority on UNICEF budget. - The consultant will work remotely on a delivery basis. FINANCIAL PROPOSAL - Costs indicated are estimated. Final rate shall follow “best value for money” principle, i.e., achieving the desired outcome at the lowest possible fee. - A financial proposal including the fee for the assignment based on the deliverables and number of days must be submitted. Consultants are asked to stipulate all-inclusive fees, including lump sum, administrative cost, travel cost and subsistence costs, as applicable. - The payment will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant. - Financial proposals from local consultants shall be submitted in the local currency in effect at the time of submission. UNICEF will evaluate and contract based on this amount, which shall remain fixed and not subject to adjustment due to subsequent exchange rate fluctuations INSURANCE AND HEALTH COVERAGE - The contractor is fully responsible for arranging, at his or her own expenses, such life, health, and other forms of insurance covering the term of the contract as he or she considers appropriate. - The contractor is not eligible to participate in the life or health insurance schemes available to UNICEF and United Nations staff members. RESTRICTIONS - Consultants may not receive training at the expense of UNICEF. Notwithstanding, consultants must complete the applicable mandatory trainings before the signature of the contract. - In case of government officials, the contract cannot be issued without prior written clearance by the Government​, or unless on leave without pay. REMARKS: ADMINISTRATIVE DETAILS: Expert, recognized authority, specialist in a specific field; advisory or consultative capacity; no continuing need in UNICEF; a consultant shall not perform any of the existing functions or responsibilities of staff members; must not be assigned functions requiring any representative, certifying, approving authority or supervisory responsibility; contracts are delivery-based with a delivery schedule; consultants manage their own time; consultants will largely be remote-/home-based, not office-based. Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. Work location: - This position may be based anywhere in the United States and includes travel as part of the responsibilities. Job Summary The Talent Solutions Consultant is an individual contributor responsible for designing, delivering, and operationalizing high‑impact learning solutions that strengthen leadership capability and essential business skills across the enterprise. This role blends instructional design, global facilitation, and learning operations to deliver consistent, scalable learning experiences. The Consultant partners with internal stakeholders while adhering to established learning governance, standards, and systems to ensure quality, effectiveness, and operational excellence. Key Responsibilities - Design, develop, and maintain eLearning, microlearning, and blended learning solutions aligned to leadership development and business skills priorities. Apply adult learning theory, instructional design methodologies, and digital learning best practices to create engaging and outcome‑driven content. Partner with subject matter experts to translate business needs into measurable learning objectives and learner‑centered solutions. Review, refresh, and retire learning assets to ensure relevance, consistency, and alignment with enterprise learning strategy and brand standards. (40%) - Facilitate instructor‑led (ILT) and virtual instructor‑led training (VILT) programs for global audiences. Adapt facilitation techniques to accommodate diverse learner populations, cultures, and business contexts. Drive learner engagement through interactive delivery methods, discussions, and experiential activities. Collect and assess participant feedback to improve facilitation effectiveness and learning outcomes.(25%) - Support learning operations including: LMS course setup, data entry, and maintenance; Enrollment management and completion tracking; Learning metrics, dashboards, and reporting; Execute learning project intake by documenting requests, requirements, timelines, and delivery approach. Ensure the accurate execution of learning offerings and timely issue resolution.(20%) - Apply standardized templates, tools, and methodologies to ensure consistent learner experiences. Analyze learning data, evaluation results, and stakeholder feedback to inform continuous improvement. (15%) Minimum Requirements - Associate’s Degree or Technical Degree or equivalent - 0 to 2 years of experience - Ability to design engaging eLearning, microlearning, and blended solutions using adult learning principles - Ability to deliver effective instructor‑led and virtual instructor‑led training for diverse, global audiences - Basic proficiency in LMS course setup, data entry, reporting, and learning project intake (e.g., SuccessFactors Learning) - Beginner level experience with eLearning authoring tools and virtual classroom platforms (e.g., Articulate, Teams, Zoom) - Ability to partner with SMEs and business leaders, gather requirements, and translate needs into learning solutions - Capability to analyze learning data, produce reports, and use insights to improve learning effectiveness - Ability to manage multiple learning initiatives simultaneously while meeting quality and timeline expectations - Openness to feedback, evolving priorities, and continuous enhancement of learning solutions Preferred: - Bachelor’s degree in Business, Education, Communication, Organizational Development, or a related field. - 1-2 years of business experience - preferably in Sales Enablement, Customer Education, Change Management, Knowledge Management, or Process Improvement Travel Requirements - this position is expected to travel up to 25% within Domestic USA and/or International The range for this position is $66,500.00 to $143,600.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here. We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.  Please click here and here for more information.   Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4.  Please clearly indicate what type of accommodation you are requesting and for what requisition.    Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.   Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search. E-Verify Participation Poster e-verify.gov eeoc.gov

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking Consultant to join our growing team!   The Consultant is responsible for delivering strategic advisory services to employer clients seeking to optimize healthcare delivery models, including onsite and near-site clinics, advanced primary care strategies, occupational health integration, and direct provider contracting. This role partners directly with employer HR, Safety, Finance, Procurement, and Executive Leadership teams to assess current-state performance, design future-state healthcare strategies, and execute initiatives such as feasibility studies, RFP management, vendor transitions, and ongoing clinic operational oversight. The Consultant serves as both a strategic advisor and operational driver translating data into actionable insights, ensuring vendor accountability, and delivering measurable ROI aligned to employer total cost of care objectives.   How You Will Contribute:  - Lead client engagements focused on advanced primary care, onsite clinic optimization, and direct contracting strategies - Conduct health center data analysis, including claims analysis, breakeven modeling, and strategic recommendations - Design and manage end-to-end RFP, including strategy sessions, vendor evaluation, finalist facilitation, BAFO coordination, and contract negotiations - Develop multi-year strategic roadmaps with defined goals tied to utilization, engagement, clinical outcomes, and financial ROI - Oversee vendor accountability, performance guarantees, staffing model audits, and operational effectiveness - Facilitate stakeholder alignment sessions with HR, Finance, Procurement, and Executive Leadership - Support implementation and transition processes to ensure seamless clinic go-live and operational stability - Contribute to business development efforts by supporting producer strategy and client solution discussions - Maintain subject matter expertise in advanced primary care, occupational medicine integration, and employer-sponsored care models Skills & Experience to be Successful: - Bachelor’s degree in Business, Healthcare Administration, Public Health, or a related field - 7+ years of experience in healthcare consulting, employer health strategy, or benefits management - Deep understanding of self-funded health plans, healthcare cost drivers, and ROI modeling - Proven ability to manage complex, multi-stakeholder initiatives with defined timelines - Strong executive presence with the ability to lead senior-level discussions and influence decisions - Experience with RFP development, vendor evaluations, and contract negotiation - Advanced analytical skills, including data analysis and visualization (e.g., Power BI, Tableau, SQL) - Excellent written and verbal communication skills for client-facing deliverables - Demonstrated leadership in strategic planning and healthcare program development - Flexible, solutions-oriented professional comfortable in fast-paced, dynamic environments Pay Range $115k - $120k Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding customer support via chats, emails and tickets; - Managing troubleshooting processes, handling escalations, and backlog maintenance; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with other teams. What you need to succeed in this role: - Native Spanish and excellent English skills (at least C1 for both spoken and written); - Technical Support experience; - Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands; - Software troubleshooting and ability to handle and analyze log files; - Knowledge in cybersecurity and fundamental understanding of vulnerability management concepts (e.g., CVEs, risk scoring, false positives); - Knowledge of APIs and Webhooks for troubleshooting connection issues; - Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors; - Experience with ticketing systems (e.g., HubSpot, Jira); - Ability to quickly learn the product ecosystem and follow precise procedures; - Experience writing professional, well-structured notes on support cases; - Strong analytical thinking and research skills; - Willingness to work a flexible schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.