Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking Consultant to join our growing team!   The Consultant is responsible for delivering strategic advisory services to employer clients seeking to optimize healthcare delivery models, including onsite and near-site clinics, advanced primary care strategies, occupational health integration, and direct provider contracting. This role partners directly with employer HR, Safety, Finance, Procurement, and Executive Leadership teams to assess current-state performance, design future-state healthcare strategies, and execute initiatives such as feasibility studies, RFP management, vendor transitions, and ongoing clinic operational oversight. The Consultant serves as both a strategic advisor and operational driver translating data into actionable insights, ensuring vendor accountability, and delivering measurable ROI aligned to employer total cost of care objectives.   How You Will Contribute:  - Lead client engagements focused on advanced primary care, onsite clinic optimization, and direct contracting strategies - Conduct health center data analysis, including claims analysis, breakeven modeling, and strategic recommendations - Design and manage end-to-end RFP, including strategy sessions, vendor evaluation, finalist facilitation, BAFO coordination, and contract negotiations - Develop multi-year strategic roadmaps with defined goals tied to utilization, engagement, clinical outcomes, and financial ROI - Oversee vendor accountability, performance guarantees, staffing model audits, and operational effectiveness - Facilitate stakeholder alignment sessions with HR, Finance, Procurement, and Executive Leadership - Support implementation and transition processes to ensure seamless clinic go-live and operational stability - Contribute to business development efforts by supporting producer strategy and client solution discussions - Maintain subject matter expertise in advanced primary care, occupational medicine integration, and employer-sponsored care models Skills & Experience to be Successful: - Bachelor’s degree in Business, Healthcare Administration, Public Health, or a related field - 7+ years of experience in healthcare consulting, employer health strategy, or benefits management - Deep understanding of self-funded health plans, healthcare cost drivers, and ROI modeling - Proven ability to manage complex, multi-stakeholder initiatives with defined timelines - Strong executive presence with the ability to lead senior-level discussions and influence decisions - Experience with RFP development, vendor evaluations, and contract negotiation - Advanced analytical skills, including data analysis and visualization (e.g., Power BI, Tableau, SQL) - Excellent written and verbal communication skills for client-facing deliverables - Demonstrated leadership in strategic planning and healthcare program development - Flexible, solutions-oriented professional comfortable in fast-paced, dynamic environments Pay Range $115k - $120k Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding customer support via chats, emails and tickets; - Managing troubleshooting processes, handling escalations, and backlog maintenance; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with other teams. What you need to succeed in this role: - Native Spanish and excellent English skills (at least C1 for both spoken and written); - Technical Support experience; - Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands; - Software troubleshooting and ability to handle and analyze log files; - Knowledge in cybersecurity and fundamental understanding of vulnerability management concepts (e.g., CVEs, risk scoring, false positives); - Knowledge of APIs and Webhooks for troubleshooting connection issues; - Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors; - Experience with ticketing systems (e.g., HubSpot, Jira); - Ability to quickly learn the product ecosystem and follow precise procedures; - Experience writing professional, well-structured notes on support cases; - Strong analytical thinking and research skills; - Willingness to work a flexible schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding customer support via chats, emails and tickets; - Managing troubleshooting processes, handling escalations, and backlog maintenance; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with other teams. What you need to succeed in this role: - Native Spanish and excellent English skills (at least C1 for both spoken and written); - Technical Support experience; - Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands; - Software troubleshooting and ability to handle and analyze log files; - Knowledge in cybersecurity and fundamental understanding of vulnerability management concepts (e.g., CVEs, risk scoring, false positives); - Knowledge of APIs and Webhooks for troubleshooting connection issues; - Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors; - Experience with ticketing systems (e.g., HubSpot, Jira); - Ability to quickly learn the product ecosystem and follow precise procedures; - Experience writing professional, well-structured notes on support cases; - Strong analytical thinking and research skills; - Willingness to work a flexible schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding customer support via chats, emails and tickets; - Managing troubleshooting processes, handling escalations, and backlog maintenance; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with other teams. What you need to succeed in this role: - Native Spanish and excellent English skills (at least C1 for both spoken and written); - Technical Support experience; - Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands; - Software troubleshooting and ability to handle and analyze log files; - Knowledge in cybersecurity and fundamental understanding of vulnerability management concepts (e.g., CVEs, risk scoring, false positives); - Knowledge of APIs and Webhooks for troubleshooting connection issues; - Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors; - Experience with ticketing systems (e.g., HubSpot, Jira); - Ability to quickly learn the product ecosystem and follow precise procedures; - Experience writing professional, well-structured notes on support cases; - Strong analytical thinking and research skills; - Willingness to work a flexible schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.