Standort: flexibel / Deutschland Start: ab sofort Über uns SEDIWORK gestaltet die Zukunft der ärztlichen Weiterbildung und Personalsteuerung. Unsere Software ermöglicht kompetenzbasierte Rotation von Ärzt:innen und schafft Transparenz, Steuerbarkeit und strategische Entwicklungsmöglichkeiten für Kliniken. Wir arbeiten mit führenden Gesundheitsorganisationen zusammen und bewegen uns an der Schnittstelle von: Versorgungsstrategie, Finanzierung und operativer Umsetzung. Jetzt skalieren wir. Aufgaben Deine Rolle Du übernimmst eine Schlüsselrolle im Aufbau unseres Marktzugangs und unserer Vertriebsstruktur. Dabei bist du nicht nur im Vertrieb aktiv, sondern agierst als: strategische:r Sparringspartner:in für unsere Kunden auf Entscheiderebene Du verstehst die Dynamiken im Gesundheitswesen, insbesondere rund um: - Strukturwandel im Klinikmarkt - Finanzierungslogiken und Förderprogramme - ärztliche Weiterbildung und Personalsteuerung Und übersetzt diese in konkrete Projekte, Angebote und Abschlüsse. Deine Aufgaben Strategisches Business Development & Beratung - Beratung von Kliniken und Trägern zu strategischen Fragestellungen (z. B. Einordnung von Finanzierungsmöglichkeiten und Förderprogrammen) - Einbettung unserer Lösung in größere Transformations- und Entwicklungsprojekte - Identifikation von Hebeln für Finanzierung, Skalierung und Umsetzung - Aufbau belastbarer Beziehungen auf Vorstandsebene Vertrieb & Abschluss - Steuerung komplexer Verkaufsprozesse (mehrere Stakeholder, lange Entscheidungszyklen) - Entwicklung von Angebots- und Projektlogiken - Verhandlung und Abschluss von Projekten auf Konzernebene Go-to-Market & Vermarktung - Weiterentwicklung unserer Positionierung auf Entscheiderebene - Übersetzung komplexer Inhalte in eine klare, überzeugende Story - Enge Zusammenarbeit mit Marketing zur gezielten Ansprache von Zielgruppen - Steuerung der Vermarktungslogik und enge Verzahnung von Sales und Marketing Strukturaufbau - Aufbau und Weiterentwicklung von CRM, Sales-Prozessen und Playbooks - Definition von KPIs und systematischem Reporting - Strukturierung einer skalierbaren Vertriebsorganisation Qualifikation Was du mitbringst - Mehrjährige Erfahrung (5-10 Jahre) in Business Development, Vertrieb oder Beratung - Erfahrung im Gesundheitswesen (z. B. Klinik, Healthcare-Software, Beratung) - Nachweisbare Erfolge im Aufbau und Abschluss komplexer Deals - Fähigkeit, auf Vorstands- und Geschäftsführungsebene zu agieren - Starkes Verständnis für Strukturen und Entscheidungslogiken im Klinikmarkt - Erfahrung im Umgang mit komplexen Projekten und Finanzierungslogiken ist ein Plus - Beratungserfahrung (z. B. Strategieberatung, Healthcare-Beratung) ist ein klarer Vorteil - Strukturierte, analytische und gleichzeitig umsetzungsstarke Arbeitsweise Was dich besonders macht Du denkst unternehmerisch und übernimmst Verantwortung - Du kannst strategisch denken und operativ liefern - Du brauchst keine perfekte Struktur, du baust sie selbst - Du kannst komplexe Themen klar und überzeugend vermitteln - Du erkennst Chancen im Markt und übersetzt sie in konkrete Abschlüsse - Du arbeitest präzise, strukturiert und mit hohem Anspruch - Du kannst auf Augenhöhe challengen und gleichzeitig umsetzen Benefits Was wir dir bieten Eine Schlüsselrolle mit direktem Einfluss auf den Unternehmenserfolg - Enge Zusammenarbeit mit der Gründerin - Hohe Eigenverantwortung und Gestaltungsspielraum - Zugang zu relevanten Entscheidern im Gesundheitswesen - Die Möglichkeit, einen neuen Standard im Markt mit aufzubauen Du verbindest Strategie, Finanzierung und Umsetzung und machst daraus konkrete Projekte und Abschlüsse. Bitte sende uns neben deinem Lebenslauf und warum dich diese Rolle interessiert und welche Erfahrungen du mitbringst.

• Define, document, and continuously refine service delivery workflows, including standard units of work and operating procedures • Plan and actively manage team capacity and headcount to balance demand across complex, competing priorities • Own and enforce the one (1) business day SLA for all customer-facing tickets, including real-time queue monitoring and corrective action • Ensure delivery commitments are predictable and consistently met through disciplined prioritization and execution • Monitor and report on delivery performance using metrics, dashboards, and operational reviews • Lead performance management, including goal setting, coaching, feedback, and formal improvement plans • Create and reinforce a culture of accountability, ownership, and measurable results • Manage subcontracted service partners, including coordination, performance tracking, and accountability to quality and turnaround standards • Serve as a primary escalation point for customer delivery issues, leading resolution with clarity and cross-functional alignment • Drive continuous improvement initiatives, including process analysis and time/motion studies • Identify and eliminate operational friction to improve throughput, quality, and team sustainability • Design and implement foundational processes and operating rhythms that enable scalable growth • Partner cross-functionally with Sales, Product, and Customer Success to align priorities and expectations • Translate strategy into execution by supporting organizational change and adoption at the team level

• Own the operational health of acquisition workflows across the funnel (capture → CRM → follow‑up → measurement), ensuring reliability, speed, and accuracy. • Build and maintain integrations and automations between systems such as CRM, forms/scheduling tools, paid media platforms, and reporting pipelines using modern integration approaches (native connectors, no‑code/low‑code platforms, and/or light scripting where appropriate). • Identify high-impact manual processes and replace them with scalable automations and clearer operating workflows. • Own acquisition-facing Salesforce configuration and administration required for marketing and sales workflows (e.g., key fields, lifecycle/stage consistency, routing/assignment logic, attribution inputs, validation rules, and workflow automations). • Ensure CRM data created via acquisition systems is accurate, consistently structured, and usable downstream for reporting and optimization. • Partner with Technology and Product teams on platform-level changes while owning day‑to‑day configuration, QA, and ongoing maintenance for acquisition workflows. • Partner with technology to launch key initiatives to improve conversion (e.g., lead scoring, lead routing) and maintain/optimize ongoing systems. • Build and maintain AdTech systems including audience creation, value-based bidding logic, and more. • Improve the reliability and usability of dashboards by ensuring upstream systems generate consistent, well-defined, reliable data inputs. • Support back-end data processes, e.g, connecting marketing platforms to PowerBI dashboards or other reporting tools. • Support CRM‑to‑paid‑platform measurement signals where applicable (e.g., lifecycle-based conversion events), ensuring the right data is captured and mapped reliably. • Support clean tracking and measurement across acquisition channels by maintaining campaign metadata, taxonomy, and conversion definitions. • Implement lightweight validation checks so data issues are caught early and do not silently degrade decision-making or prospect experience. • Leverage tools like Zapier to implement automated monitoring and alerting for critical workflows so failures are detected quickly (e.g., missing records, broken handoffs, integration failures, unexpected data behavior). • Partner with analytics team to establish strong QA discipline (testing, change control, documentation/runbooks) so improvements are repeatable and do not introduce regressions. • Use AI tools and agent-based workflows (e.g., Claude) to accelerate design, documentation, debugging, and iteration on acquisition systems and automations. • Identify high-leverage opportunities where AI-assisted workflows improve speed, quality, or reliability—while maintaining appropriate guardrails and human oversight.

Recovery Manager – Stark, Summit, Columbiana, Mahoning, Portage, and Wayne Counties, Ohio Company: CareStar, Inc. Location: Stark, Summit, Columbiana, Mahoning, Portage, and Wayne Counties, Ohio Job Type: Full-Time | Remote with Field Visits Industry: Healthcare / Social Services / Case Management About the Opportunity at CareStar Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Recovery Manager to join our Specialized Recovery Support Services program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Recovery Manager, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community. Key Responsibilities - Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment) - Develop and maintain individualized, person-centered care plans - Coordinate and authorize services across behavioral health, medical, and community-based systems - Assist individuals in accessing Medicaid and other essential services - Monitor service delivery and ensure compliance with program guidelines - Serve as the lead advocate and care coordinator for each participant - Adhere to the CareStar Rule in performance of job responsibilities. - Understand and comply with CareStar Policies and Procedures. - Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. - Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc. Minimum Qualifications - Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field - Preferred: Licensed Social Worker (LSW) or Registered Nurse (RN) - Minimum 3 year of experience in home and community-based services (within the last 5 years) - Experience working with individuals with chronic conditions or severe and persistent mental illness - Strong knowledge of Medicaid, behavioral health systems, and local community resources Why Join CareStar? - Remote flexibility with meaningful community engagement - Competitive salary based on experience and education - Comprehensive benefits: Medical, dental, vision, life insurance - 401(k) with a generous company match - Paid time off + 10 paid holidays - Employee Stock Ownership Plan (ESOP) – become a part-owner in the company - Supportive, mission-driven culture focused on improving lives Apply Today Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.