Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team. The opportunity We currently have an opportunity for a Senior Claim Representative to join our Accident and Health team based in our Plymouth, MN and Denver, CO office or remotely nationwide. Some of the Senior Claim Representative responsibilities include but are not limited to: - Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages. Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled. - Determines exposure, establishes adequate reserves and makes timely adjustments as required. - Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers. Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc. Identifies questionable claims and consults with SIU for further direction as appropriate. - Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level. - Stays abreast of state license requirements and participates in continuing education as required. The expertise you bring - Bachelor’s degree or equivalent experience required. - Minimum 2-6 years of progressively complex specialty claims experience. - UIM and UM experience desired. - PIP or MedPay experience desired. - Bodily Injury Claim Resolution. Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $70,000 - $98,000 based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $88,000 - $102,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to: - Comprehensive medical, dental and vision insurance with no waiting period - Competitive paid time off programs - 401(k) savings and annual contributions of up to 12% of annual salary - Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits This role will remain open until a qualified candidate is selected. We encourage early applications, as the posting will close once the position is filled. Why choose Intact We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society. Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. Check out our Glassdoor reviews to see why people love working for Intact! Our promise to you Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: - Shape the future: Help us lead an insurance transformation to better protect people, businesses and society. - Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right. - Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About Intact At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services. #LI-DNP

• Drive strategic revenue growth for AMFS • Acquire and develop national and regional fleet customers • Leverage Clarience’s portfolio of solutions • Ensure execution feasibility across installer network • Track performance against revenue targets

• Target & Land New National Accounts: Identify, prioritize, and pursue a focused list of mid-tier national targets with clear strategies, stakeholder maps, and next steps. • Drive the end-to-end new account capture process, from first meeting through agreement, onboarding, first PO, and early success milestones. • Build & Manage A New Business Pipeline: Maintain an always-on prospecting cadence (outreach, discovery, demos, samples, pilots) to create consistent qualified opportunities. • Own pipeline opportunities in CRM with accurate stages, values, close dates, risks, and action plans. • Develop Winning Account Strategies & Value Propositions: Create customer-specific proposals that connect product, merchandising, service levels, and margin to the account’s core objectives. • Translate market/competitor insights into a differentiated pitch (assortment, innovation, packaging, promotions, and support). • Lead Commercial Negotiations & Close Profitable Deals: Negotiate pricing, terms, programs, and operational requirements to secure sustainable, margin-positive agreements. • Coordinate internal approvals and ensure deal structures align with company policies and long-term growth goals. • Own National Account Onboarding & Launch Extension: Partner with operations, customer service, and supply chain to align item setup, ordering processes, and fulfillment readiness. • Drive launch plans that include timelines, training, merchandising, marketing support, and early performance tracking. • Expand Assortment, Placement, and Program Penetration: Identify whitespace opportunities to increase range, category coverage, and points of distribution across the account footprint. • Build annual/seasonal growth plans including promotions, new items, resets, and display/merchandising opportunities. • Coordinate Cross-Functional Support to Win & Retain: Collaborate with product/marketing to create customer-ready sell stories, content, and tools that support conversion and adoption. • Align internal stakeholders on priorities, timelines, and deliverables to avoid launch friction and improve customer experience. • Use Data to Guide Decisions & Improve Performance: Track KPIs (pipeline conversion, win rate, time-to-close, launch readiness, program adoption) and adjust tactics accordingly. • Analyze account performance and recommend corrective actions (assortment, pricing, service, promotions, inventory flow). • Represent The Brand at National Meetings & Industry Events: Build relationships with senior decision-makers, buying groups, and category leaders through regular travel and on-site engagement. • Deliver compelling presentations, product training, and strategic business reviews to strengthen credibility and momentum. • Forecasting, Reporting, & Internal Communication: Provide accurate forecasts and updates on targets, pipeline health, key risks, and support needs. • Maintain clear internal communication so leadership and partners can remove barriers and accelerate deal velocity.

You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members. How we work: our Leadership Principles - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership. As we continue to build our Sales team locally, we are looking for several ‘full-stack’ Sales. You can call it Sales, Business development... What is important for us is the mission: help companies transition to a more personal, proactive and holistic health partner. At Alan, Sales drive deals, manage key customer relationships and help close strategic opportunities with prospects. You are directly responsible for educating prospects, providing inspiring product demonstrations, and onboarding companies’ key stakeholders as you make the transition from prospect to customer. At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods and our strategy, and get involved in other projects and initiatives relevant to growing our customer base. ⭐ Sales Team at Alan ⭐ Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 1200+ companies, and delighted 90.000+ members so far. Our local team is growing (so far we went from 0 to 70+ in just over 5 years 🚀). We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our sales team is the engine that drives our B to B customer reach. We want to keep that bar very high by hiring the most exceptional Sales! Being a Sales at Alan means joining a team of talented, committed and passionate sales experts. We move fast, with a lot of ownership, and are proud to tackle big problems! ⭐️ Your mission ⭐️ We are looking for Business Development Representatives to help our Sales team sign more customers and help Alan become the number 1 insurer in Europe. 🚀 You will work closely with a team of Account Executives in generating new business by qualifying leads, prospecting and generating meetings with the right stakeholders of top high-growth companies ! We are already taking care of Beobank, AS Adventure, Delaware, Vandemoortele, Airbnb, Pluxee, Easi, Cowboy and +1200 other exciting customers. Many more are in pipe! Being a Business Development Representative is really the fast-track to learning the ins and outs of sales. Working in duo with our Account Executives is a real opportunity to learn from the best. You will be responsible for: - Generating meetings with prospects to achieve our company objectives: by putting a strong focus on prioritisation and a high level of outreach personalisation to land our weekly targets. - Develop outbound sales leads and respond to product inquiries, run email campaigns to generate new sales prospects & complete accurate tracking of communication with current and potential customers in our CRM. - Realise a quick lead qualification before allocating the leads to an Account Executive. - Represent our company’s products: starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. - Understand, embrace and apply the Alan Smart & Soft selling method: This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. Increasingly also take ownership of engaging with clients and closing deals ⭐ Your profile ⭐ You will be a good fit to join the Sales team at Alan if you: - You’re passionate about sales. - Having an experience already in Sales / Sales Development Representative roles, or customer-facing role (Sales, Management consulting, Customer Success) is a plus - Have strong written & verbal communication skills (Fluency in English and Dutch) - Are highly organised with exceptional follow-up skills - Have empathy and are passionate about understanding and solving prospects' problems - Are able to manage influence through persuasion, negotiation, and consensus building - Have strong empathy for customers and passion for revenue and growth - Deep understanding of value drivers in recurring revenue business modelsA great attitude and ability to collaborate in a team. Everything else is a plus. We care about having a diversity of experiences and backgrounds in our team. For this opportunity, we are aiming to hire within the A1-B1 level range. 🙌 Perks & Benefits At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents. Important note: we hire people not roles. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.