THE WORK: Transform your passion for innovation into impactful solutions! In this role, you will be a subject matter expert, collaborating with various groups to make informed decisions. You will engage with multiple teams and contribute to key decisions, providing solutions to complex challenges. Your expertise in Enterprise Architecture Planning will be essential in shaping the future of our organization. We invite you to join us in this exciting journey where your contributions will make a significant difference! • Translate strategic objectives into actionable experience solutions. • Define organizational and technical requirements to support business integration. • Create detailed journey workflows based on stakeholder needs. • Establish governance processes to ensure successful implementation of transformation solutions. • Build and maintain relationships with stakeholders to foster collaboration and support. HERE'S WHAT YOU WILL NEED: • Master proficiency in Enterprise Architecture Planning. • Master proficiency in Technology Architecture Assessment. • B_ A minimum of 5 years of experience in relevant related skills. • Higher Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: • Master proficiency in Value Architecture & Realization. • Master proficiency in Platform Strategy. BONUS POINTS IF YOU HAVE: • Master proficiency in Value Architecture & Realization. • Master proficiency in Platform Strategy. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.

Title: Skip Tracer Location: Orlando United States Job Category: Finance Requisition Number: SKIPT020879 Full-Time Hybrid Job Description: Holiday Inn Club Vacations look for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We're looking for people like this to join our friendly, engaged, professional team. The Skip Tracing position within Owner Demographics requires the utilizing of available resources for obtaining accurate account contact and demographic information which includes current telephone numbers and current mailing address. In addition, updating and validating all current information on an owner's account as necessary, this position supports the Collections Department primarily, but also supports the Foreclosure, Customer Service, and Compliance Departments. The agent will follow training and quality models to ensure quality customer service is provided during all calls made to owners. ESSENTIAL DUTIES AND TASKS: - Locating good phone numbers, current addresses, valid Social Security Numbers, and correct date of births then updating the owner's account information with the correct data. - Speaking with an owner or a Collections Agent via incoming or outgoing calls to verify the information we have in our records are correct. - Monitor team and company email inboxes. Reviewing and replying to emails. - Update department logs including but not limited to SharePoint sites, Smartsheet lists, and excel databases. EDUCATION and/or EXPERIENCE - High school diploma or equivalent required - Previous telephone, customer service, collections and/or office experience preferred - Must be able to speak English QUALIFICATIONS - Must be detail oriented with high level of accuracy - Must exhibit keyboard proficiency - Must be self-sufficient and a self-starter - Must possess good communication skills - Carries out any reasonable request by management - Requires little to moderate supervision in most tasks. - Ability to adhere to a hybrid style work environment (split time between working at home and in office) - Ability to learn and be proficient in all collection and customer service systems WORK SCHEDULE/HOURS - Regular scheduled hours are Monday through Friday 8:00 a.m. to 5:00 p.m. - Occasional Overtime when approved by Management #ZRCOR

About Us: Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services. About the Role: The IT Project Technician is a client-facing, field-active role on the Project Management team. This role travels directly to client sites to conduct discovery sessions, scope new client onboardings and project requirements, and produce detailed hardware/environment maps. Following discovery, the technician leads the communication and coordination of assigned projects for clients. This role demands both strong technical aptitude and exceptional communication skills — aligning to our core value of CWC (Communicate, Work, Communicate). Location: Remote with frequent U.S. Based Travel Schedule: Monday – Friday 8:00 am – 5:00 pm PST Salary: $50,000-$60,000 annually DOE Bonus: This position is eligible for monthly bonuses Benefits: - Health, dental, and vision insurance - 401K + employer match - Paid time off and holidays - Opportunities for career growth and development - Formal and structured mentorship - Training and certification support Responsibilities: Client Discovery & Scoping - Travel to client sites to conduct in-person discovery and scoping engagements for new onboardings and project initiatives - Meet with client stakeholders to document business requirements, technical constraints, timelines, and success criteria - Perform thorough hardware walks and produce detailed environment maps including servers, network devices, endpoints, and peripherals - Identify risks, dependencies, and gaps during scoping and communicate findings to the Project Manager and relevant engineers - Produce scoping documentation in Autotask and IT Glue to support project planning and technical team handoff Project Implementation - Lead the execution of approved IT projects for existing clients, including deployments, migrations, upgrades, and configurations - Coordinate with Tier 3 and Tier 4 Project Engineers to align implementation tasks with overall project plans - Manage project scheduling in Autotask, ensuring milestones and deliverables are tracked and updated in real time - Conduct pre-implementation validation checks and post-implementation verification to confirm project success - Facilitate structured handoff to the assigned Service Delivery Team upon project completion Client Communication - Serve as the primary client communication point for all assigned projects from scoping through go-live - Provide clear, proactive status updates to client contacts at defined intervals throughout the project lifecycle - Set and manage client expectations around timelines, scope changes, and any emerging risks or delays - Prepare and deliver post-project summaries confirming completed work, residual items, and next steps - Capture and escalate client concerns to the Project Manager and relevant team leads as needed Documentation & Process - Maintain complete and accurate project documentation in Autotask (time entries, notes, tasks, status) and IT Glue (environment data) - Contribute to and maintain scoping and implementation playbooks to support team consistency and scalability - Log all travel-related activities and client interactions per EO policies and project records standards. Qualifications: - High School diploma or equivalent (Degree preferred) - 3+ Years of IT, Help Desk and/or MSP experience - Hands-on experience with hardware, network devices, servers, and cloud platforms - Detail oriented and a demonstrated ability to conduct IT environment assessments and produce clear hardware/network documentation - Excellent written and verbal communication skills; ability to translate technical concepts for non-technical stakeholders - Valid driver's license; ability and willingness to travel to client sites on a regular basis (frequency varies by project volume) - Experience with PSA platforms (Autotask preferred) and documentation tools (IT Glue preferred) - Familiarity with Office 365 administration, KaseyaOne, Barracuda, Inky, and VMWare Why Join EO? At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.     We are aligned through our core values and seek employees that embody these:  - Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.   - CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.   - Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.  - Efficiency – we maximize output and minimize wasted time, effort, and resources.  - Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.   - Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations.   - Merit – we recognize and reward talent, hard work, and the pursuit of excellence.   Inclusion & Equal Opportunity Employment Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Become a part of our caring community The Senior IT Portfolio Management Professional – Insurance Tech Segment partners closely with business, technology, and product stakeholders across the Insurance value chain to ensure the IT portfolio and demand pipeline are aligned to enterprise priorities. Work assignments involve moderately complex to complex issues requiring deep analysis of business operations, insurance technology interdependencies, and varying organizational, regulatory, and market-driven factors. The Senior IT Portfolio Management Professional organizes and prioritizes programs and projects in alignment with IT Strategy, Enterprise Architecture guidelines, Delivery roadmaps, and segment‑level strategic plans. This includes balancing discretionary and non‑discretionary spend (e.g., regulatory, compliance, security, member experience, operational efficiency), evaluating funding against annual portfolio budgets, managing intake/throughput capacity, adjusting schedules, and ensuring the right financial and organizational support is allocated to priority work. This role begins to influence departmental strategy and drives technology portfolio decisions by evaluating business value, platform impacts, customer experience outcomes, and risk. The position requires autonomy in decision‑making regarding technical approaches, sequencing, and dependencies within insurance technology ecosystems—such as claims platforms, digital front doors, core admin systems, and data platforms. The individual exercises considerable latitude in determining objectives, methodologies, and approaches to assignments. Use your skills to make an impact Required Qualifications - 7+ years of experience in technology, IT portfolio management, IT delivery, or related fields - Experience working within insurance technology ecosystems (e.g., claims, policy administration, provider systems, digital health platforms, clinical/UM systems, regulatory/compliance technology) strongly preferred - Comprehensive knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio - Experience producing portfolio‑level metrics, performance dashboards, forecasting views, and trend reporting - Working knowledge of ad‑hoc query tools and data repositories supporting portfolio, financial, and operational data extraction and analysis - Must be passionate about contributing to an organization focused on improving member, provider, and associate experiences Preferred Qualifications - Bachelor’s degree - SAFe Lean Portfolio Management Certification or similar. - Six Sigma and/or PMP certification. - Experience in problem analysis, process engineering, or operational excellence within an insurance or healthcare technology environment - Experience producing executive-level metrics, measurements, KPIs, and trend reports related to portfolio performance, capacity, or outcomes Work-At-Home Requirements To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can be used only if approved by leadership - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-14-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.