Role Description Manages all aspects of a project, from initiation to planning, execution, occupancy, and closeout. Works directly with customer to define project requirements and expectations. Analyzes and proposes solutions, assesses risks, and tracks/communicates project milestones through the project process to ensure the customer remains informed and happy. Works efficiently with external project team (Architect, GC, Electrician, Data Vendors, etc.) to ensure the project runs smoothly from inception to completion. Note: This Project Manager may be based in any part of the country. Travel to client sites is a key responsibility of this role, with an expectation that it will account for 50% or more of the Project Manager's time. Essential Duties and Responsibilities - Oversee project implementation and execution through the completion of office buildout. - Define project scope by working with client and internal team to establish project specific goals that meet client needs and ensure project success. - Ensure project scope and specific deliverables are understood by all parties involved and maintained through to project completion. - Develop detailed project schedule, based on product lead times and construction timeline. - Publish project schedule to external and internal team, and track progress on a weekly basis. - Manage project performance against goals, objectives, schedule, and milestones. - Identify and report variances from schedule, then drive corrective actions to maintain critical path. - Attend weekly OAC (Owner, Architect, Contractor) meetings for each project and report pertinent updates and/or action items back to internal project team. - Facilitate project kick-off meeting and weekly huddle meetings with internal project team to ensure responsibilities and deliverables are communicated and understood by all. - Develop scope of work for installation vendor. - Obtain labor quotes and analyze for accuracy. Present both labor pricing and project management hour estimate to internal team. - Identify, manage, and mitigate any potential project risks that could impact scope, schedule, budget and/or quality. - Implement change management process to assess change requests, make recommendations, secure client approvals, and issue change orders. Identify possible impacts of change requests on project scope and/or schedule and communicate impact/best path forward to client and project team. - Manage coordination with Landlords and Property Managers to ensure insurance requirements are met, and building access is approved. - Complete site verification to ensure conditions are conducive to, and compatible with, furniture delivery/installation. - Perform pre-installation site walk with lead installer to ensure scope and specific deliverables are fully understood, including performance standards. - Oversee furniture installation and provide detailed updates to the client. - Complete punch walks with client. Document, publish, and track punch items through to completion. - Assume complete responsibility for assignments and remain accountable for ensuring projects are executed to clients’ expectations. - Maintain flexibility with work hours and travel as needed. Qualifications - 4+ years of project management experience. - Knowledge of construction, architecture, event planning or commercial real estate industry is a plus. - Working knowledge of architectural drawings and furniture standards is a plus. - Proficient in the use of MS Office Suite: Word, Outlook, Excel, PowerPoint. - Willing to become proficient in other project management software platforms including PlanGrid, Box, Dropbox, Smartsheet, Google Doc, etc. - Strong communication (written and verbal); communicates in a way that instills confidence with client and helps guide client to make the best decisions for project efficiency. - Strong interpersonal skills with an ability to interact and connect with team members across all levels of the organization. - Able to communicate effectively with clients, architects, installers, and contractors (including electricians and data vendors). - Logical and analytical with strong attention to detail. - Able to analyze data and situations pertaining to a project, and concisely communicate findings and/or solutions to both internal and external project teams. - Understands importance of customer input and acts with customer in mind. - Able to work efficiently under high stress situations and manage conflict successfully. - Able to identify core issues on a macro and micro level, then use tact and diplomacy to guide others toward best solution. - Remain tactful and diplomatic during conflicts, and when diffusing people issues. - Excels at setting and communicating goals, then developing strategic methodology and process to achieve goals. - Excellent time management and prioritization skills; able to set and meet deadlines in a fast-paced environment. - Can easily shift gears and adapt based on client needs and project constraints. - Excited by new challenges and seeks out opportunities to step out of comfort zone. - Eager and able to learn from multiple sources. Salary The anticipated salary range for this role is $85k - 110k. Actual compensation will be determined based on factors such as experience, skills, qualifications, geographic location, and internal equity.

Project Manager - Customer Onboarding Job Summary We are seeking an experienced Project Manager to join our team to manage the onboarding of new customers onto our software, and the upgrading of existing customers to our latest software. As the Project Manager, you will be responsible for ensuring that the onboarding and upgrade process runs smoothly, and that customers receive excellent service throughout the process. You will be responsible for managing the entire project lifecycle from initiation to closure. Key Responsibilities ● Work closely with the Sales and Customer Success teams to understand customer needs and develop a comprehensive onboarding and upgrade plan that meets customer expectations. ● Develop and maintain project plans and schedules, ensuring all tasks and milestones are completed on time and within budget. ● Ensure that all stakeholders are informed and engaged throughout the project, providing regular updates and managing expectations. ● Develop and maintain project documentation, including project charters, scope statements, risk assessments, and status reports. ● Manage project resources, including internal team members and external vendors, to ensure project success. ● Collaborate with the product development team to ensure that customer feedback is incorporated into the software development process. ● Conduct post-implementation reviews to ensure that project deliverables are met and customer satisfaction is achieved. Qualifications ● Bachelor’s degree in a related field or equivalent work experience. ● At least 3 years of experience in project management, preferably in software implementation or upgrades. ● Excellent communication skills, both written and verbal. ● Strong organizational and time management skills with the ability to prioritize and multitask effectively. ● Ability to work independently and as part of a team. ● Knowledge of project management methodologies and tools. ● Experience with Agile/Scrum methodologies is a plus. ● Familiarity with software development and implementation processes. Job Type: Full-Time, Exempt. Base Salary + Commission + Benefits (Medical/Dental/Vision) + 120 Hours PTO + 100% 401(k) Matching (Up to 4%). 100% Remote Work Environment + 2 Company Onsites per year. The base pay range for this position is $70,000 to $80,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, experience and training, skills, licenses and certifications, and education among other factors. POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact Human Resources.

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America. Technical Project Manager Empirical About Empirical Empirical empowers early and growth stage tech companies to create the right products in the right way by providing two pivotal services: - Product & Technology Leadership: Our clients entrust critical decisions to our network of top-tier US-based CTOs and CPOs. We provide fractional, project, or advisory based support, combining highly experienced talent with a flexible approach. - Product Development Teams: We provide our clients with high performing, senior product development talent through a scalable staff augmentation model and ongoing support. We focus on Latin America to find exceptional talent, with time zone and cultural compatibility. We are proud to be a people-first company, where we prioritize building meaningful, long lasting human connections with clients and team members alike, while embracing diversity and uniqueness. With this foundation and our focus on talent, we help create great products that people love. Our Values - Care about people first - Strive to add value always - Lead with integrity - Have fun every step of the way The Opportunity Our client, a rapidly growing, venture-backed logistics and fulfillment company, is building a next-generation, custom Warehouse Management System (WMS) from the ground up — along with the full ecosystem of operational systems that surround it. This is not just a WMS implementation: the scope includes the end-to-end operational technology stack, spanning inventory control, order management, carrier and EDI integrations, 3PL connectivity, and ERP-adjacent workflows. The platform will replace the current operations stack and transform how the company manages warehouse operations at scale, delivering real-time visibility, operational efficiency, and a scalable foundation for continued growth. As Technical Project Manager, you will be the operational backbone of this greenfield build. You will work closely with product, engineering, and warehouse operations stakeholders to keep the team aligned, unblocked, and delivering across a complex, interconnected set of systems. This is a fast-paced, high-ownership, high-impact role — you will need to move quickly, make decisions with incomplete information, and keep multiple workstreams in motion simultaneously. Your Qualifications & Experience - 5+ years of experience as a Technical Project Manager or Engineering Program Manager, leading software development projects from discovery through delivery - Proven track record managing greenfield product builds or large-scale system migrations/replacements - Strong technical fluency — comfortable reading and discussing architecture diagrams, API designs, data models, and sprint deliverables with engineering teams - Experience working with cross-functional stakeholders including engineers, product managers, QA, and non-technical business/operations teams - Deep expertise in Agile/Scrum methodologies; experience running ceremonies and maintaining healthy delivery cadences - Proficiency with project management and collaboration tools such as Jira, Linear, Confluence, or similar - Strong English and communication skills - Familiarity with AI tools - Strong plus: Experience with WMS platforms, ERP systems (e.g. NetSuite, SAP, Microsoft Dynamics), or similar operational/enterprise software - Strong plus: Background in logistics, supply chain, warehouse operations, or fulfillment-heavy domains - Plus: Familiarity with modern software delivery practices: CI/CD, cloud infrastructure (AWS), API-based and EDI integrations What We Expect From You - 100% alignment with our core values! - Take full ownership of project delivery — timelines, risks, blockers, and stakeholder communication - Serve as the connective tissue between engineering teams and business stakeholders, translating requirements into actionable plans and progress back into clear, honest updates - Proactively identify and mitigate risks before they become problems - Maintain rigorous documentation: project plans, decision logs, sprint goals, and status reports - Drive Agile ceremonies with discipline and energy — standups, sprint planning, retrospectives, and reviews - Thrive in a fast-paced, high-change environment — comfortable with ambiguity, able to prioritize ruthlessly and adapt quickly as scope and priorities evolve - Strong written and verbal communication in English; comfortable working asynchronously through Slack and synchronously in video calls with a distributed, multicultural team What We Offer - Remote/flexible work - Highly competitive compensation in US dollars - Opportunities for personal and professional development; mentorship, coaching and training as needed - Ongoing, 40 hours per week dedication - The opportunity to be part of an amazing, multicultural community of tech experts Why Work With Us? - We pride ourselves on our core values and have proven that putting people first creates a thriving and collaborative work environment. - We seek to accommodate and balance individual needs with client needs, understanding each one of us is unique. - We offer benefits such as remote/flexible work, selective paid training, mentorship programs, referral programs and more. - We are selective in the projects we take on to ensure our teams are engaged in challenging, meaningful, enjoyable opportunities that will provoke creativity, innovation and growth!

Overview POSITION SUMMARY HealthEdge is redefining what is possible in healthcare technology — and this role sits at the center of that work. The Project Manager is a key contributor on the Business Optimization team, a high-impact function within Customer Delivery Operations responsible for driving process optimization, organizational support, and portfolio and program execution across HealthEdge’s customer-facing delivery organization. In this role, you will lead the planning and delivery of enterprise software implementations for health plan clients across our full product portfolio: HealthRules Payer, GuidingCare, Wellframe, and Source. You will work closely with cross-functional delivery teams and client stakeholders, owning project outcomes across the full implementation lifecycle — from kickoff and planning through go-live and beyond — while bringing the technical fluency, stakeholder acumen, and delivery discipline that define a high-caliber healthcare IT project manager. This is an opportunity for a driven, analytically minded professional to make a meaningful impact at the intersection of technology and healthcare. The ideal candidate communicates with clarity, operates with discipline, and brings genuine intellectual curiosity to every engagement. Comfort applying AI tools to improve how work gets done is a strong differentiator. HealthEdge is committed to investing in this individual’s growth, with expanding scope, visibility, and leadership opportunity over time. KEY RESPONSIBILITIES Project Execution & Coordination - Develop and maintain project schedules, task lists, and milestone trackers that keep enterprise implementations on scope, on budget, and on time. - Lead end-to-end delivery of software implementations for healthcare payer clients, working across HealthEdge’s product suite. - Coordinate cross-functional activities across engineering, operations, product management, customer success, and client teams. - Identify, document, and escalate project risks, issues, and dependencies — driving resolution before they impact delivery. - Facilitate and document project meetings with precision, capturing decisions, action items, and stakeholder communications in real time. - Contribute to Business Optimization initiatives by identifying delivery gaps and building scalable, repeatable process frameworks. Client & Stakeholder Engagement - Serve as a primary point of contact for project team members and external client stakeholders at healthcare payer organizations, managing communications with professionalism and accountability. - Produce clear, executive-quality status updates and project reporting for internal leadership and client audiences. - Develop working knowledge of healthcare payer workflows — including claims processing, benefits configuration, member enrollment, and care management — to engage credibly in complex client conversations. - Represent HealthEdge with professionalism, composure, and a client-first orientation across all engagements. Tools, Technology & Continuous Improvement - Maintain accurate project documentation and reporting across Smartsheet, Jira, Confluence, and SharePoint. - Actively apply AI tools and workflow automation to improve delivery quality, accelerate reporting, and enhance stakeholder communication. - Stay current on emerging project management practices and healthcare IT trends, bringing new thinking to the team. - Perform all functions consistent with HealthEdge policies and procedures, including standards governing PHI and PII. REQUIREMENTS & QUALIFICATIONS Required - 2–4 years of experience in project management or a related operational or technical role supporting enterprise or multi-stakeholder initiatives, preferably in a SaaS, healthcare IT, or professional services environment. - Demonstrated proficiency in project management methodologies — Agile/Scrum, waterfall, or hybrid — with a track record of applying them in real project environments. - Proficiency in Microsoft Office and associated tools. - Exceptional written and verbal communication skills; able to synthesize complexity into clear, actionable information for diverse audiences. - Proven ability to manage multiple priorities, navigate ambiguity, and deliver under deadline in dynamic environments. - Collaborative by instinct — you bring out the best in the teams and clients you work with. - Curious and adaptable; you ask sharp questions, embrace problems you have not solved before, and move forward with sound judgment. Preferred - Background or active interest in healthcare, health IT, healthcare payer operations, or related fields. - Familiarity with payer workflows: claims processing, benefits configuration, member enrollment, medical management, care management, or provider contracting. - Demonstrated use of AI tools — such as Microsoft Copilot, ChatGPT, Claude, or similar — to improve professional efficiency and output quality. - Experience with Smartsheet, Jira, or Confluence in a live project environment. - Bachelor’s degree in business, information systems, healthcare administration, or a related field; equivalent professional experience considered. - PMP, CAPM, CSM, or equivalent project management certification preferred; active certification is a plus. This role does not carry direct supervisory responsibility. ABOUT HEALTHEDGE HealthEdge’s mission is to revolutionize healthcare through transaction automation and the enablement of real-time business and clinical engagement among healthcare payers, providers, and patients. Our remote-first team works coast to coast delivering technology that powers some of the most complex health plan organizations in the country — organizations responsible for the care and coverage of millions of members. Our product portfolio — HealthRules Payer, GuidingCare, Wellframe, and Source — addresses the full spectrum of payer operations, from core administrative processing to care management and member engagement. We are growing, we are building, and we are looking for people who want to grow and build alongside us. If you are looking for a role where your work has direct relevance to how healthcare gets delivered, and where your development is taken seriously, HealthEdge is that place. HealthEdge is committed to an inclusive workplace where every employee has the opportunity to belong, make an impact, and do the best work of their career. We welcome candidates of all backgrounds, experiences, and perspectives. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the US Type of Employment: Full-time, permanent Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote **The annual US base salary range for this position is $70,000 to $95,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.