Project Manager - Customer Onboarding Job Summary We are seeking an experienced Project Manager to join our team to manage the onboarding of new customers onto our software, and the upgrading of existing customers to our latest software. As the Project Manager, you will be responsible for ensuring that the onboarding and upgrade process runs smoothly, and that customers receive excellent service throughout the process. You will be responsible for managing the entire project lifecycle from initiation to closure. Key Responsibilities ● Work closely with the Sales and Customer Success teams to understand customer needs and develop a comprehensive onboarding and upgrade plan that meets customer expectations. ● Develop and maintain project plans and schedules, ensuring all tasks and milestones are completed on time and within budget. ● Ensure that all stakeholders are informed and engaged throughout the project, providing regular updates and managing expectations. ● Develop and maintain project documentation, including project charters, scope statements, risk assessments, and status reports. ● Manage project resources, including internal team members and external vendors, to ensure project success. ● Collaborate with the product development team to ensure that customer feedback is incorporated into the software development process. ● Conduct post-implementation reviews to ensure that project deliverables are met and customer satisfaction is achieved. Qualifications ● Bachelor’s degree in a related field or equivalent work experience. ● At least 3 years of experience in project management, preferably in software implementation or upgrades. ● Excellent communication skills, both written and verbal. ● Strong organizational and time management skills with the ability to prioritize and multitask effectively. ● Ability to work independently and as part of a team. ● Knowledge of project management methodologies and tools. ● Experience with Agile/Scrum methodologies is a plus. ● Familiarity with software development and implementation processes. Job Type: Full-Time, Exempt. Base Salary + Commission + Benefits (Medical/Dental/Vision) + 120 Hours PTO + 100% 401(k) Matching (Up to 4%). 100% Remote Work Environment + 2 Company Onsites per year. The base pay range for this position is $70,000 to $80,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, experience and training, skills, licenses and certifications, and education among other factors. POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact Human Resources.

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America. Technical Project Manager Empirical About Empirical Empirical empowers early and growth stage tech companies to create the right products in the right way by providing two pivotal services: - Product & Technology Leadership: Our clients entrust critical decisions to our network of top-tier US-based CTOs and CPOs. We provide fractional, project, or advisory based support, combining highly experienced talent with a flexible approach. - Product Development Teams: We provide our clients with high performing, senior product development talent through a scalable staff augmentation model and ongoing support. We focus on Latin America to find exceptional talent, with time zone and cultural compatibility. We are proud to be a people-first company, where we prioritize building meaningful, long lasting human connections with clients and team members alike, while embracing diversity and uniqueness. With this foundation and our focus on talent, we help create great products that people love. Our Values - Care about people first - Strive to add value always - Lead with integrity - Have fun every step of the way The Opportunity Our client, a rapidly growing, venture-backed logistics and fulfillment company, is building a next-generation, custom Warehouse Management System (WMS) from the ground up — along with the full ecosystem of operational systems that surround it. This is not just a WMS implementation: the scope includes the end-to-end operational technology stack, spanning inventory control, order management, carrier and EDI integrations, 3PL connectivity, and ERP-adjacent workflows. The platform will replace the current operations stack and transform how the company manages warehouse operations at scale, delivering real-time visibility, operational efficiency, and a scalable foundation for continued growth. As Technical Project Manager, you will be the operational backbone of this greenfield build. You will work closely with product, engineering, and warehouse operations stakeholders to keep the team aligned, unblocked, and delivering across a complex, interconnected set of systems. This is a fast-paced, high-ownership, high-impact role — you will need to move quickly, make decisions with incomplete information, and keep multiple workstreams in motion simultaneously. Your Qualifications & Experience - 5+ years of experience as a Technical Project Manager or Engineering Program Manager, leading software development projects from discovery through delivery - Proven track record managing greenfield product builds or large-scale system migrations/replacements - Strong technical fluency — comfortable reading and discussing architecture diagrams, API designs, data models, and sprint deliverables with engineering teams - Experience working with cross-functional stakeholders including engineers, product managers, QA, and non-technical business/operations teams - Deep expertise in Agile/Scrum methodologies; experience running ceremonies and maintaining healthy delivery cadences - Proficiency with project management and collaboration tools such as Jira, Linear, Confluence, or similar - Strong English and communication skills - Familiarity with AI tools - Strong plus: Experience with WMS platforms, ERP systems (e.g. NetSuite, SAP, Microsoft Dynamics), or similar operational/enterprise software - Strong plus: Background in logistics, supply chain, warehouse operations, or fulfillment-heavy domains - Plus: Familiarity with modern software delivery practices: CI/CD, cloud infrastructure (AWS), API-based and EDI integrations What We Expect From You - 100% alignment with our core values! - Take full ownership of project delivery — timelines, risks, blockers, and stakeholder communication - Serve as the connective tissue between engineering teams and business stakeholders, translating requirements into actionable plans and progress back into clear, honest updates - Proactively identify and mitigate risks before they become problems - Maintain rigorous documentation: project plans, decision logs, sprint goals, and status reports - Drive Agile ceremonies with discipline and energy — standups, sprint planning, retrospectives, and reviews - Thrive in a fast-paced, high-change environment — comfortable with ambiguity, able to prioritize ruthlessly and adapt quickly as scope and priorities evolve - Strong written and verbal communication in English; comfortable working asynchronously through Slack and synchronously in video calls with a distributed, multicultural team What We Offer - Remote/flexible work - Highly competitive compensation in US dollars - Opportunities for personal and professional development; mentorship, coaching and training as needed - Ongoing, 40 hours per week dedication - The opportunity to be part of an amazing, multicultural community of tech experts Why Work With Us? - We pride ourselves on our core values and have proven that putting people first creates a thriving and collaborative work environment. - We seek to accommodate and balance individual needs with client needs, understanding each one of us is unique. - We offer benefits such as remote/flexible work, selective paid training, mentorship programs, referral programs and more. - We are selective in the projects we take on to ensure our teams are engaged in challenging, meaningful, enjoyable opportunities that will provoke creativity, innovation and growth!

Overview POSITION SUMMARY HealthEdge is redefining what is possible in healthcare technology — and this role sits at the center of that work. The Project Manager is a key contributor on the Business Optimization team, a high-impact function within Customer Delivery Operations responsible for driving process optimization, organizational support, and portfolio and program execution across HealthEdge’s customer-facing delivery organization. In this role, you will lead the planning and delivery of enterprise software implementations for health plan clients across our full product portfolio: HealthRules Payer, GuidingCare, Wellframe, and Source. You will work closely with cross-functional delivery teams and client stakeholders, owning project outcomes across the full implementation lifecycle — from kickoff and planning through go-live and beyond — while bringing the technical fluency, stakeholder acumen, and delivery discipline that define a high-caliber healthcare IT project manager. This is an opportunity for a driven, analytically minded professional to make a meaningful impact at the intersection of technology and healthcare. The ideal candidate communicates with clarity, operates with discipline, and brings genuine intellectual curiosity to every engagement. Comfort applying AI tools to improve how work gets done is a strong differentiator. HealthEdge is committed to investing in this individual’s growth, with expanding scope, visibility, and leadership opportunity over time. KEY RESPONSIBILITIES Project Execution & Coordination - Develop and maintain project schedules, task lists, and milestone trackers that keep enterprise implementations on scope, on budget, and on time. - Lead end-to-end delivery of software implementations for healthcare payer clients, working across HealthEdge’s product suite. - Coordinate cross-functional activities across engineering, operations, product management, customer success, and client teams. - Identify, document, and escalate project risks, issues, and dependencies — driving resolution before they impact delivery. - Facilitate and document project meetings with precision, capturing decisions, action items, and stakeholder communications in real time. - Contribute to Business Optimization initiatives by identifying delivery gaps and building scalable, repeatable process frameworks. Client & Stakeholder Engagement - Serve as a primary point of contact for project team members and external client stakeholders at healthcare payer organizations, managing communications with professionalism and accountability. - Produce clear, executive-quality status updates and project reporting for internal leadership and client audiences. - Develop working knowledge of healthcare payer workflows — including claims processing, benefits configuration, member enrollment, and care management — to engage credibly in complex client conversations. - Represent HealthEdge with professionalism, composure, and a client-first orientation across all engagements. Tools, Technology & Continuous Improvement - Maintain accurate project documentation and reporting across Smartsheet, Jira, Confluence, and SharePoint. - Actively apply AI tools and workflow automation to improve delivery quality, accelerate reporting, and enhance stakeholder communication. - Stay current on emerging project management practices and healthcare IT trends, bringing new thinking to the team. - Perform all functions consistent with HealthEdge policies and procedures, including standards governing PHI and PII. REQUIREMENTS & QUALIFICATIONS Required - 2–4 years of experience in project management or a related operational or technical role supporting enterprise or multi-stakeholder initiatives, preferably in a SaaS, healthcare IT, or professional services environment. - Demonstrated proficiency in project management methodologies — Agile/Scrum, waterfall, or hybrid — with a track record of applying them in real project environments. - Proficiency in Microsoft Office and associated tools. - Exceptional written and verbal communication skills; able to synthesize complexity into clear, actionable information for diverse audiences. - Proven ability to manage multiple priorities, navigate ambiguity, and deliver under deadline in dynamic environments. - Collaborative by instinct — you bring out the best in the teams and clients you work with. - Curious and adaptable; you ask sharp questions, embrace problems you have not solved before, and move forward with sound judgment. Preferred - Background or active interest in healthcare, health IT, healthcare payer operations, or related fields. - Familiarity with payer workflows: claims processing, benefits configuration, member enrollment, medical management, care management, or provider contracting. - Demonstrated use of AI tools — such as Microsoft Copilot, ChatGPT, Claude, or similar — to improve professional efficiency and output quality. - Experience with Smartsheet, Jira, or Confluence in a live project environment. - Bachelor’s degree in business, information systems, healthcare administration, or a related field; equivalent professional experience considered. - PMP, CAPM, CSM, or equivalent project management certification preferred; active certification is a plus. This role does not carry direct supervisory responsibility. ABOUT HEALTHEDGE HealthEdge’s mission is to revolutionize healthcare through transaction automation and the enablement of real-time business and clinical engagement among healthcare payers, providers, and patients. Our remote-first team works coast to coast delivering technology that powers some of the most complex health plan organizations in the country — organizations responsible for the care and coverage of millions of members. Our product portfolio — HealthRules Payer, GuidingCare, Wellframe, and Source — addresses the full spectrum of payer operations, from core administrative processing to care management and member engagement. We are growing, we are building, and we are looking for people who want to grow and build alongside us. If you are looking for a role where your work has direct relevance to how healthcare gets delivered, and where your development is taken seriously, HealthEdge is that place. HealthEdge is committed to an inclusive workplace where every employee has the opportunity to belong, make an impact, and do the best work of their career. We welcome candidates of all backgrounds, experiences, and perspectives. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the US Type of Employment: Full-time, permanent Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: - The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work across multiple time zones in a hybrid or remote work environment. - Long periods of time sitting and/or standing in front of a computer using video technology. - May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote **The annual US base salary range for this position is $70,000 to $95,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At Blood Cancer United, employees take our mission seriously. Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our bold goal a reality: to enable patients with blood cancer to gain more than one million years of life by 2040. Join us and give new meaning to the word, "job." Overview: The Senior Clinical Trial Project Manager (Senior PM) provides strategic leadership and operational oversight for a portfolio of clinical trials, ensuring the successful execution of complex, multi-site studies from planning through closeout. This role serves as a senior liaison between Blood Cancer United, pharmaceutical partners, academic partners, CROs, and internal leadership, with accountability for project quality, financial performance, timelines, and risk management across multiple studies. The Senior PM ensures consistency in execution, adherence to regulatory standards, and continuous improvement in clinical trial delivery. This position bridges strategic planning and hands-on execution, providing both high-level guidance and targeted intervention when needed. Key Responsibilities: Strategic Trial Oversight and Leadership - Provide senior-level oversight for a portfolio of clinical trials, ensuring alignment with organizational goals, sponsor expectations, and scientific objectives. - Serve as the primary escalation point for complex operational, financial, and regulatory issues across assigned studies. - Partner with leadership to define trial strategies, operational models, and long-term resource planning. - Support business development efforts by leading or contributing to bid strategy, feasibility assessments, and sponsor defense meetings for complex trials. - Guide and approve trial scope, budgets, and timelines prior to contract finalization. Trial Planning, Execution, and Risk Management - Provide strategic oversight and development and approvals of project plans, timelines, and vendor strategies. - Review and provide guidance on trial protocols and key study documents to ensure operational feasibility. - Ensure effective collaboration between Beat AML team, CROs, investigators, and site teams. - Proactively identify cross-study risks, trends, and systemic issues, implementing mitigation strategies as needed. - Support CTMs in resolving complex study challenges and navigating out-of-scope work or contractual changes. - Facilitate decision-making at the portfolio level to optimize study execution and resource utilization. - Ability and willingness to help the team when needed to meet deadlines, pulling reports, analyzing clinical data, cleaning data, reviewing TLFs, CSRs, abstracts, etc. Stakeholder and Executive Communication - Maintain senior-level relationships with pharmaceutical partners and key external stakeholders. - Schedule, prepare and assist in advisory committee meetings including the Data Safety Monitoring Committee (DSMC) and Joint Development Committee (JDC) Meetings. - Prepare and present executive-level updates to Blood Cancer United leadership, including portfolio performance, financials, and risk assessments. - Represent clinical operations in cross-functional and leadership forums. Quality, Compliance, and Process Improvement - Ensure all assigned trials maintain a continuous state of audit readiness. - Provide oversight to ensure compliance with ICH/GCP, FDA, and IRB/IEC requirements. - Review and trend key metrics across studies to identify improvement opportunities. - Lead or contribute to the development and enhancement of clinical operations processes, tools, templates, and training materials. Qualifications: Education and Experience - Bachelor’s degree in life sciences, nursing, pharmacy, medical sciences, or a related field required; advanced degree preferred. - 8–10+ years of clinical research experience in pharmaceutical, biotechnology, medical device, or CRO environments. Blood Cancer experience highly desired. - Demonstrated experience leading complex, multi-center clinical trials, with oncology experience strongly preferred. - PMP, CCPM, or equivalent project management certification preferred. Required Skills and Competencies - Advanced knowledge of clinical trial operations, regulatory requirements, and clinical research guidelines. - Strong portfolio and people management capabilities. - Expertise in project financial oversight, forecasting, and contract scope management. - Excellent leadership, communication, and stakeholder management skills. - Proven ability to identify and mitigate complex operational and regulatory risks. - Ability to influence and lead across cross-functional teams and external partners. - Strong problem-solving, decision-making, and prioritization skills in fast-paced environments. - Demonstrated ability to balance strategic oversight with hands-on support when required. - Efficiency in various systems including Medidata CTMS and EDC, Microsoft programs including but not limited to: Word, Powerpoint, Excel, Sharepoint, OneNote, Project. Employee Value Proposition: As a valued member of Blood Cancer United, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program. We are excited to share the base pay range for this position is $111K to $145K. The offered compensation may vary based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, at Blood Cancer United we place a high value on internal pay equity and will consider the current compensation of similarly situated roles and direct team members. Base compensation is only one component of our Total Rewards program, which also includes an annual incentive plan and a competitive benefits package. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer Blood Cancer United is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. Blood Cancer United seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call Blood Cancer United home. Blood Cancer United complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.