JOB OVERVIEW: ***Please note that Candidates must reside in Central or Eastern Time Zone*** The Strategic Account Manager (SAM) is responsible for developing customer relationships and driving business with Henry Schein’s most complex and strategic high-profile customers. This is a highly visible role with significant internal and external Executive Team interactions. This individual will be responsible for the strategy, execution, and results of the assigned strategic accounts. The SAM will nurture and sustain positive and productive long-term relationships at the c-suite level to optimize the customer’s return on investment in Henry Schein’s value proposition and vast portfolio of products and services. The SAM will create innovative programs to diversify Henry Schein’s market position and strengthen HSI’s customer partnerships and connectivity. This position will be responsible for complex contract negotiations and renewals, products/services expansion across Henry Schein’s distribution business and the entire Henry Schein portfolio, and overall Customer Experience. The individual will report to the Senior Manager assigned to a group of accounts. The SAM will partner closely across the Henry Schein team including the customer delivery team, customer care team, merchandise team, operations team, equipment and service teams, field team, and partners at the individual portfolio companies. KEY RESPONSIBILITIES: - Account Management – Responsible for all account management planning and execution. Lead broader account management and support teams with clearly defined goals and hold team members accountable with the highest standards of execution in managing Henry Schein’s top customers. - Executive Engagement – Develop a strong partnership with customer executive leadership and with internal executives through Henry Schein’s Executive Sponsor initiative. - Team Leader - Strategically manage the coordination of a cross-functional and cross-divisional team of subject matter experts to support assigned strategic accounts. - One Schein - Drive the adoption of the entire Henry Schein portfolio through leveraging resources and knowledge across HSI. Partner with cross-divisional teams to understand and strategically influence customer goals and key performance metrics. - Brand Loyalty – Create customer loyalty through Henry Schein’s best-in-class support teams, products and services. - Contract Management – Guide the Henry Schein teams through RFPs, contract design and negotiations, and renewals by focusing on growth opportunities and profitability performance. Continue to drive customer engagement activities that promote contract compliance. SPECIFIC KNOWLEDGE & SKILLS: - Experience in large account management with in-depth knowledge of conceptual, strategic, and challenger sales methodologies - Exhibits executive presence and displays effective rapport building skills with executive leadership within the company and industry - High business acumen with the ability to engage with customer c-suite and industry leaders - Understanding of dental industry trends pertaining to consolidation and multi-site operations - Ability to drive influence and change through tactical empathy and strong emotional intelligence - Proactively identify issues/opportunities and recommends actions with confidence - Anticipate customer needs, questions, and challenges in advance by thinking two steps ahead - Demonstrate ability to develop and execute on account strategy plans, manage multiple strategic partnerships, and maximize profitability of business opportunities - Proven track record of exceeding sales targets in a high growth/fast-paced environment - Strategic thinker in creating complex and value sustaining proposals to large, strategic customers - Strong understanding of the entire Henry Schein offering - Team player who can orchestrate large teams across the organization and create a productive working environment to support customer success - High degree of comfort managing multiple, competing priorities in challenging environments - Demonstrates understanding of the Customer Experience and creates and sustains ongoing forums that encourage a constant feedback loop - Tactful and resilient in challenging situations - Outstanding escalation management skills - Expert planning, organizational, and time management techniques - Excellent PowerPoint and Excel skills GENERAL SKILLS & COMPETENCIES: - Excellent understanding of industry practices - Strong proficiency with tools, systems, and procedures - Excellent planning/organizational skills and techniques - Excellent independent decision making, analysis and problem solving skills - Outstanding verbal and written communication skills - Excellent presentation and public speaking skills - Excellent interpersonal skills - Excellent conflict resolution skills and ability to deliver difficult messages - Ability to build partnerships at all levels within the company - Good negotiating skills - Resolve complex issues in effective ways - Project management, consultative skills and ability to manage a budget - Specialist in multiple technical and/or business skills - Ability to cultivate and develop lasting internal and external customer relations WORK EXPERIENCE: Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent preferred. May hold two or more industry certifications. TRAVEL / PHYSICAL DEMANDS: Travel typically 30% to 40%. Office environment. No special physical demands required. - The posted range for this position is $99,622-$155,660 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan. - Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. The Main Responsibilities - Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. - Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. - Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. - Effectively navigate company systems and tools to provide customers with timely quotes, follow up. - Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. - Engage internal resources and support personnel to provide an exceptional customer experience. - Leverage the broader sales resource eco-system to drive high impact opportunities. - Work with urgency through all aspects of the sales cycle through closing. - Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required. - Provide activity reports as required. Forecast and commit monthly sales volume accurately. - Attend assigned meeting and participate in all company training requirements. - Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics. What We Look For in a Candidate - 4+ years sales experience - Experience selling similar products and solutions. - Experience selling telecom/telecom solutions. - Advanced sales experience in a similar desk-based or inside/outside role. - History developing new accounts and opening new sales territories a plus. - Ability to conduct an efficient sales call or web-conference. - Prepared, organized and planned approach to daily business pursuits. - Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc. - Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges. - Proficiency in Salesforce/CRM. - Work daily with integrity and follow the Lumen Unifying Principles. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $49,613 - $66,150 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $52,101 - $69,458 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $54,579 - $72,765 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote #LI-HE1 Requisition #: 341797 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. The Main Responsibilities - Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. - Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. - Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. - Effectively navigate company systems and tools to provide customers with timely quotes, follow up. - Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. - Engage internal resources and support personnel to provide an exceptional customer experience. - Leverage the broader sales resource eco-system to drive high impact opportunities. - Work with urgency through all aspects of the sales cycle through closing. - Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required. - Provide activity reports as required. Forecast and commit monthly sales volume accurately. - Attend assigned meeting and participate in all company training requirements. - Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics. What We Look For in a Candidate - 4+ years sales experience - Experience selling similar products and solutions. - Experience selling telecom/telecom solutions. - Advanced sales experience in a similar desk-based or inside/outside role. - History developing new accounts and opening new sales territories a plus. - Ability to conduct an efficient sales call or web-conference. - Prepared, organized and planned approach to daily business pursuits. - Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc. - Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges. - Proficiency in Salesforce/CRM. - Work daily with integrity and follow the Lumen Unifying Principles. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $49,613 - $66,150 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $52,101 - $69,458 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $54,579 - $72,765 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote What to Expect Next Requisition #: 341758 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Become a champion of hope. At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary Responsible for the collection of outstanding balances from commercial insurance and self-pay payers, as well as continuously improving revenue cycle processes. Manage client business accounts, policy applications and collection activities. Qualifications - High School diploma or GED; - One to two years of experience in healthcare claims processing and collections, or an equivalent combination of education, training and experience; - Computer proficiency in a Windows environment, knowledge of Microsoft Office products with an emphasis in Excel; - Adequate written skills to accurately complete required documentation within the time frames prescribed; - Excellent organizational skills. Essential Responsibilities: - Work eight-hour shift five days a week and be available to work additional hours when necessary. Overtime may be required. - Responsible for overall credit and collections activities of client accounts. - Maintain integrity of accounts receivable ledger, including aged receivable monitoring on an ongoing basis. - Responsible for maintaining current knowledge of revenue components including benefit plans, contract terms and rates and billing forms and codes. - Check status of claims through use of telephone, websites and/or other means available. - Document adjustments needed to client accounts. - Identify & recommend adjustments needed to client accounts. - Pursue collection activities and follow up for balances outside of established norms. - Coordinate collection activities with outside agencies, including court appearances, as needed. - Maintain consistency in application of credit policies throughout the revenue cycle – from admission to final account resolution. - Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols. - Participate in mandatory Payment Card Industry (PCI) training, access controls, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines. - Provide feedback & education to departments/internal customers with regards to issues that impact revenue flow and or capture. - Provide appropriate documentation and reports designed to assist in fiscal management of the agency. - Serve as a member of the Revenue Cycle Team and participate in all team meetings and activities. - Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. - Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance. - Deliver exceptional customer service consistently to every customer. Schedule - Hours: Monday-Friday 830a-5p - Shift: 1st Work Location - Work Mode: Remote (eligible candidates must live in WI, IL, or IA) Compensation & Rewards - Starting Pay (based on education, experience, and credentials) - $19.36/hour Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: - Medical, dental, and vision insurance (multiple plan options to meet your needs) - 401(k) with employer match & discretionary contribution - Group Life Insurance, LTD and AD&D - Tuition assistance & licensure/certification reimbursement - Paid Time Off, sick time, bereavement leave - Referral program earning up to $1,000 per hire! - Wellness program, including an on-site gym at select facilities - Discounts at participating retailers - Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships - AARP Employer Pledge Program - MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.