Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Media Operations Support Analyst provides Level 1 (L1) enterprise support for NBCUniversal's Technical Operations and Marketing Supply Chain platforms and workflows. This role requires a strong understanding of media asset management, content distribution, brand marketing, and post-production operations across broadcast, streaming, studio distribution, and marketing environments. Acting as a frontline partner to clients and internal stakeholders, the team ensures NBCUniversal's tools and workflows meet the highest standards of productivity, reliability, and technical excellence across both domestic and international operations. Responsibilities: - Provide L1 support for NBCUniversal Media Operations and Marketing Supply Chain platforms, including fulfillment, editing, archiving, and asset review across cloud-based and hybrid environments - Oversee and support the ingest, management, and archival of marketing assets within cloud-based Marketing Supply Chain systems - Monitor fulfillment pipelines and proactively identify, troubleshoot, and resolve ingest, transcode, and delivery issues - Support live and linear workflows, including routing, recording, and transcodes - Facilitate user onboarding, training, and day-to-day platform support - Partner with Engineering teams to properly escalate and track technical issues - Initiate and manage outage bridges as needed, coordinating communications, mitigation efforts, and stakeholder updates - Document issues, workflows, and resolutions to support operational excellence and continuous improvement Qualifications - 3+ years of experience in post-production and/or media operations, or a degree/certification in Media or Communications. - Experience using Media Asset Management (MAM) and Digital Asset Management (DAM) systems and workflows. - Experience with media management platforms such as Interplay, DIVA, and Orangelogic. - Strong understanding of video/audio codecs, file formats, camera formats, and resolutions. - Experience with live records, routing, and transcodes using tools such as Grass Valley iControl, KVMs, DVS Venice, Florical, Telestream products, and both manual and automated ingest platforms. - Knowledge of digital delivery methods including SFTP, Signiant Manager, Signiant Media Shuttle, and Aspera Console. - Experience supporting on-prem and cloud-based storage environments, including such as AWS S3, Microsoft Azure, Azure Blob, Cloudian, Qumulo, Isilon, NAS, SAN, LTO, and archive systems. - Proficiency with Microsoft Office applications. - Exceptional attention to detail with strong organizational skills. - Proactive, self-motivated, and able to work independently. - Ability to prioritize workload and perform effectively in a fast-paced, high-pressure environment - Must be willing and able to work on any shift including, overnights, swing or weekends in support of the 24/7 operation. Overtime may be required. Desired Characteristics: - Strong troubleshooting skills and a desire to learn and support new technologies. - Experience with creative and post-production tools including Avid Media Composer, Adobe Premiere, After Effects, Photoshop, Cinema 4D, Maya, 3ds Max, Interplay Access, and MediaCentral Cloud UX - Familiarity with support ticketing systems such as ServiceNow, Jira, or Zendesk - Strong communication skills with the ability to collaborate across departments, clients, and vendors - Experience with user and group management, including Active Directory administration - Team-oriented mindset with a commitment to maintaining a positive and collaborative culture - Works independently while maintaining team culture Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $60,000 - $70,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

• Embed security tooling into CI/CD (SAST, SCA, secrets scanning, IaC scanning, container scanning) using standardized pipeline patterns and reusable templates. • Define practical release gating rules that prevent high-risk defects from shipping while supporting documented exception workflows when needed. • Partner with engineering teams to operationalize secure coding practices and reduce recurring findings (OWASP Top 10 classes). • Build and maintain automation/scripts to support security checks, artifact integrity, pipeline hygiene, and evidence generation. • Reduce credential and secrets exposure across build and deployment workflows in partnership with platform/DevOps owners. • Tune security tooling to minimize noise and maintain acceptable pipeline performance (avoid security checks becoming bottlenecks). • Triaging and prioritizing application and pipeline findings with product/engineering owners; validate remediation and closure. • Implement service-level expectations for critical/high findings and track aging, exceptions, and trends for leadership reporting. • Support lightweight threat modeling for new features and major changes; translate risk into actionable engineering requirements. • Act as a security champion within engineering teams—coaching, pairing on fixes, and raising baseline maturity without slowing delivery.

• Architect, improve, and implement customer applications. • Deploy and support applications in our cloud-native platform. • Build, test, validate, and operate customer applications on Game Warden. • Research and develop solutions to improve customer deployment outcomes. • Work cross-functionally with engineering, operations, and security teams. • Monitor, troubleshoot, and resolve incidents across infrastructures. • Develop and document new solutions independently in a fast-paced environment. • Implement and maintain CI/CD pipelines. • Contribute to a team culture of innovation, diversity, and excellence.

Job Title: Sr Analyst - Operations Quality AssuranceStatus: ExemptReports to: SrMgr - Service Operations Governance and Quality Assurance Department: Operations Continuous ImprovementJob Code: 12011Pay Range: $85,100.00 - $100,000.00 Annually WHO WE ARE:Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.WHO YOU ARE:You excel in analytical problem-solving and have a passion for quality assurance and continuous improvement. You are a trusted resource, collaborating effectively with partners and earning their confidence, respect, and shared understanding. You demonstrate value by going beyond checking boxes and proactively investigating opportunities to strengthen processes, enhance service delivery, and drive meaningful, measurable improvements across the organization.WHAT YOU'LL DO: - Analyze quality assurance trends, operational risks, and regulatory changes to deliver data‑driven insights that guide leadership decisions and influences strategic outcomes. - Lead complex initiatives and department projects, managing scope, timelines, cross‑functional collaboration, and deliverables. - Develop and refine quality assurance methodologies, analytical frameworks, and workflow enhancements while identifying opportunities for automation, standardization, and risk mitigation. - Oversee the maintenance and optimization of dashboards, defect‑tracking systems, and department‑wide resources to improve accountability and performance visibility. - Manage vendor relationships, review billing statements, and ensure payment processing complies with department financial controls. - Mentor analysts and team members to elevate skills in critical thinking, KPI interpretation, data analysis, and root‑cause investigation, fostering a culture of accountability and continuous improvement. - Investigate issues and support initiatives that maintain regulatory compliance, strengthen internal controls, and identify operational gaps to reduce redundancies and improve efficiency. - Contribute to modernization and digital transformation efforts by supporting projects that enhance process consistency, operational reliability, and member experience. - Partner with leadership to support workload assessment, resource planning, and operational prioritization. - Participate in meetings, company events, and team‑building activities to strengthen collaboration and professional relationships. - Complete all required compliance tasks and training modules on time. - Perform all other related duties as assigned. QUALIFICIATIONS AND PREFERENCES: - Bachelor’s Degree in business, finance, or equivalent work experience in a related field required - 7+ years or more in a position performing audits, credit union operations, or financial analysis within a financial institution required WHY JOIN US:Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=3239 DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS: The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Remote