About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com to learn more. About the Role We are seeking outstanding Executive / VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like - Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers - Acting as a trusted advisor, not just a booking agent - Managing highly complex, often last-minute travel changes with calm professionalism - Consistently achieving strong CSAT while meeting productivity and efficiency expectations - Demonstrating excellent ownership, judgement, and accountability in every interaction What You’ll Do - End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests - Providing expert recommendations aligned to traveller preferences, company policy, and duty of care - Handling urgent and high-impact travel disruptions with speed, empathy, and precision - Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment - Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence - Building long-term relationships with Executive travellers through consistent, high-quality service - Collaborating closely with peers to maintain a high-performance, elite service culture What We’re Looking For Essential: - Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) - GDS experience (Amadeus, Sabre, Galileo or similar) - Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT - Exceptional communication skills with a polished, confident, and discreet style - Ability to remain calm, decisive, and solutions-focused in high-pressure situations - Strong organisational skills and attention to detail Desirable: - Experience supporting senior stakeholders, C-suite, or high-net-worth individuals - Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes - Naturally service-oriented with a strong hospitality mindset - High emotional intelligence and sound judgement - Comfortable working autonomously and taking full ownership - Resilient, adaptable, and confident handling ambiguity - Commercially aware and performance-driven without compromising service quality This role is offered as a 2-year fixed-term contract and will be fully remote, providing flexibility whilst still part of a collaborative team. To note - the work schedule for this role is currently between 7am-7pm Monday-Friday How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary Acting as the first point of contact for solutions and transition of opportunities to proper resources, the Technology Solutions Advisor strongly aligns with sales teams to drive solutions growth objectives. The Advisor possesses technical expertise with advanced level knowledge within their discipline - including Collaboration, Unified Communications (UCaaS), and Contact Center (CCaaS) solutions - and intermediate knowledge across all disciplines. The Advisor develops and maintains strategic relationships with Account Managers and Technology Solutions Specialists and is seen as a trusted partner to grow business. What you will do: * Serve as a subject matter advisor for Collaboration, UCaaS, and CCaaS solutions, including voice, video, messaging, meetings, contact center, and omnichannel customer engagement platforms. * Discover and align customer business needs to collaboration and communications use cases such as hybrid work, remote workforce enablement, contact center modernization, and customer experience transformation. * Maintains advanced knowledge of solutions within discipline. * Discover, Qualify, Recommend, Compare/Contrast products and solutions within discipline. * Explains features, benefits and technical specifications of primary, secondary, emerging and complementary solutions and services. * Maintains Intermediate level knowledge on all other TS disciplines. * Reviews cloud and on-premises options in the solutions practice. * Contributes to the sales team's knowledge base and readily shares information with other Advisors and Account Managers. * Attends mandatory partner and specialist training * Attain role level certifications both within their focused and adjacent disciplines. * Engage with customers to uncover their business needs and relevant solutions. * Discuss solutions at a conceptual level with customers and potential customers. * Explain the solutions' features and benefits. * Through discovery with customers, uncovers related solutions beyond the original scope. * Explores additional solutions opportunities through services agreements including hosted, managed, and cloud. * Participate in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Microsoft Teams, and Zoom). * Provides Account Managers with best practices and guidance on how to most effectively uncover and communicate solutions and services opportunities. * Counsels Account Managers on competitive landscape * Explains features, benefits, and technical specifications of advanced products and solutions within discipline. * Explains conceptually how technologies are installed and implemented for customers. * Provides timely technology solutions expertise while helping sellers navigate the sales process. * Responds to requests from customers and Account Managers. * Follows up and responds to questions regarding registrations, pending deals, and escalation needs. * Registers and manages customer proposals in partner registration systems. * Reviews quotes and orders for accuracy. What we expect of you: * Associate's degree plus minimum 3 year's sales experience. * Proven success and experience selling technologies solutions and services. * Knowledge and proven success of engaging and working with sales teams. * Ability to execute territory goals and metrics * Ability to adapt and change to the business needs of the practice and team coverage model. * Strong oral and written communication skills. * Ability to think creatively and come up with proactive ideas that will increase sales. * Strong passion for learning and teaching others. * Strong problem-solving skills. * Motivated and self-starting. * Must be able to communicate effectively and in a constructive manner with management, peers and coworkers. * Proven success and experience selling technologies solutions and services to small business, a plus. * Bachelor's Degree, a plus * Technical Accreditations and/or Certifications, a plus Pay range: $70,000 - $85,000 OTE depending on experience and skill set. This pay range is based upon a 70/30 split. Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

• Consulting and technical design of ECM solutions. • Technical responsibility for client projects in the areas of document management, collaboration and digital business processes. • Support for presales meetings and proposal processes. • Preparation of technical concepts, migration strategies and system architectures. • Regular on-site customer and team days.

About Surefire Cyber Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event. Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency Job Title: Senior Consultant, Digital Forensics and Incident Response (DFIR) Location: Remote, USA / Exempt Compensation: $90K-$120K, 20% Bonus What Makes You Stand Out You are an experienced cybersecurity professional with advanced knowledge in the specialty of Digital Forensics and Incident Response (DFIR). You have former client-facing, forensic analysis, and investigation experience. Your passion lies in identifying, analyzing, and mitigating security incidents, demonstrating a solid grasp of the ever-evolving threat landscape. You have a proven track record of conducting forensic analysis and have worked independently on small to medium investigations. You approach investigations with analytical proficiency, and an experienced perspective, while consistently yielding high quality results. How You'll Make An Impact Surefire Cyber is actively seeking a Senior Consultant for our dynamic Digital Forensics and Incident Response team. This opportunity is a full-time position remote opportunity on our team that embraces a collaborative environment, a competitive salary, equity in the company, excellent benefits, and fosters continuous professional development. In this role, you will represent Surefire Cyber as a skilled technical and consulting resource for clients across diverse industries during active incident response engagements. You will leverage your experience and technical skills to detect and analyze intrusions and offer guidance to clients to navigate through high-pressure response situations with clear communication and after-hours support as needed. Your Role In Action - Demonstrate a commitment to learning and contribute valuable insights, actively seeking guidance when necessary. - Contribute to client-facing incident response engagements, working with other team members to guide clients through the entire incident response lifecycle from detection to recovery. - Conduct advanced forensic analysis to precisely identify the scope and impact of security incidents, including malware analysis and reverse engineering when necessary. - Lead the forensic investigations on small to medium investigations such as Business Email Compromises and Ransomware engagements, leveraging the expertise of Engagement Leads and Principal Consultants on advanced and more complex investigations. - Provide mentorship and assist less experienced team members by sharing your knowledge and expertise to help others grow in their roles. - Identify, articulate, and explain attack vectors, threat tactics, and attacker techniques to guide mitigation and prevention efforts. - Convey complex forensic findings to technical and non-technical stakeholders clearly and understandably. - Provide comprehensive supporting evidence for written reports detailing incident findings, and analysis. - Collaborate with internal teams, external partners, and clients to refine and document incident response processes and best practices. - Engage in research and development activities to stay up to date with the latest forensic tools, techniques, and methodologies. - Contribute to the development of internal processes and support broader organizational initiatives. - Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage. Your Expertise - Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, related degree, industry certifications, or former professional experience as a Senior Forensic Consultant, Senior Cybersecurity Consultant, or as a Senior Incident Responder. - Proficiency in common digital forensic artifacts and tools such as ELK, Axiom, Encase, FTK (Forensic Toolkit), Open-Source, or other comparable tools. - Professional experience with network analysis and intrusion detection tools. - In-depth knowledge of cybersecurity principles and best practices. - Excellent problem-solving skills and attention to detail. - Ability to work effectively under pressure, manage multiple competing priorities, and meet tight deadlines. - Exceptional communication skills, both written and verbal. - Eagerness to mentor, share, and expand knowledgebase. - Ability to provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage. Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion. Interview Process - Submit Application on our website - Preliminary phone interview with the People Team (approx., 30 minutes) - Technical Virtual interview with Forensic Team (approx., 60 minutes) - Virtual interview with Chief Delivery Officer and an Engagement Lead (approx., 45 minutes) - Virtual interview with CEO (approx., 30 minutes) #LI-Remote Benefits for Full-Time Surefire Cyber Team Members - Competitive compensation plan and total rewards package for team members - Remote workforce - Generous paid time off plan and floating holidays - Paid parental leave - Employer paid premiums for both team members and their dependents for medical, dental, and vision - Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits. - Professional development and career advancement opportunities - We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth. Note: Internship roles are not eligible for Surefire’s full-time benefits package. Internship-specific details will be shared during the interview process. Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.