• Consulting and technical design of ECM solutions. • Technical responsibility for client projects in the areas of document management, collaboration and digital business processes. • Support for presales meetings and proposal processes. • Preparation of technical concepts, migration strategies and system architectures. • Regular on-site customer and team days.

About Surefire Cyber Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event. Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency Job Title: Senior Consultant, Digital Forensics and Incident Response (DFIR) Location: Remote, USA / Exempt Compensation: $90K-$120K, 20% Bonus What Makes You Stand Out You are an experienced cybersecurity professional with advanced knowledge in the specialty of Digital Forensics and Incident Response (DFIR). You have former client-facing, forensic analysis, and investigation experience. Your passion lies in identifying, analyzing, and mitigating security incidents, demonstrating a solid grasp of the ever-evolving threat landscape. You have a proven track record of conducting forensic analysis and have worked independently on small to medium investigations. You approach investigations with analytical proficiency, and an experienced perspective, while consistently yielding high quality results. How You'll Make An Impact Surefire Cyber is actively seeking a Senior Consultant for our dynamic Digital Forensics and Incident Response team. This opportunity is a full-time position remote opportunity on our team that embraces a collaborative environment, a competitive salary, equity in the company, excellent benefits, and fosters continuous professional development. In this role, you will represent Surefire Cyber as a skilled technical and consulting resource for clients across diverse industries during active incident response engagements. You will leverage your experience and technical skills to detect and analyze intrusions and offer guidance to clients to navigate through high-pressure response situations with clear communication and after-hours support as needed. Your Role In Action - Demonstrate a commitment to learning and contribute valuable insights, actively seeking guidance when necessary. - Contribute to client-facing incident response engagements, working with other team members to guide clients through the entire incident response lifecycle from detection to recovery. - Conduct advanced forensic analysis to precisely identify the scope and impact of security incidents, including malware analysis and reverse engineering when necessary. - Lead the forensic investigations on small to medium investigations such as Business Email Compromises and Ransomware engagements, leveraging the expertise of Engagement Leads and Principal Consultants on advanced and more complex investigations. - Provide mentorship and assist less experienced team members by sharing your knowledge and expertise to help others grow in their roles. - Identify, articulate, and explain attack vectors, threat tactics, and attacker techniques to guide mitigation and prevention efforts. - Convey complex forensic findings to technical and non-technical stakeholders clearly and understandably. - Provide comprehensive supporting evidence for written reports detailing incident findings, and analysis. - Collaborate with internal teams, external partners, and clients to refine and document incident response processes and best practices. - Engage in research and development activities to stay up to date with the latest forensic tools, techniques, and methodologies. - Contribute to the development of internal processes and support broader organizational initiatives. - Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage. Your Expertise - Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, related degree, industry certifications, or former professional experience as a Senior Forensic Consultant, Senior Cybersecurity Consultant, or as a Senior Incident Responder. - Proficiency in common digital forensic artifacts and tools such as ELK, Axiom, Encase, FTK (Forensic Toolkit), Open-Source, or other comparable tools. - Professional experience with network analysis and intrusion detection tools. - In-depth knowledge of cybersecurity principles and best practices. - Excellent problem-solving skills and attention to detail. - Ability to work effectively under pressure, manage multiple competing priorities, and meet tight deadlines. - Exceptional communication skills, both written and verbal. - Eagerness to mentor, share, and expand knowledgebase. - Ability to provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage. Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion. Interview Process - Submit Application on our website - Preliminary phone interview with the People Team (approx., 30 minutes) - Technical Virtual interview with Forensic Team (approx., 60 minutes) - Virtual interview with Chief Delivery Officer and an Engagement Lead (approx., 45 minutes) - Virtual interview with CEO (approx., 30 minutes) #LI-Remote Benefits for Full-Time Surefire Cyber Team Members - Competitive compensation plan and total rewards package for team members - Remote workforce - Generous paid time off plan and floating holidays - Paid parental leave - Employer paid premiums for both team members and their dependents for medical, dental, and vision - Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits. - Professional development and career advancement opportunities - We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth. Note: Internship roles are not eligible for Surefire’s full-time benefits package. Internship-specific details will be shared during the interview process. Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

About Surefire Cyber Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event. Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency Job Title: Senior Consultant, Restoration Location: Remote (USA) Role: Full time / Exempt Compensation: $90K-$110K, 20% Bonus What Makes You Stand Out As a Senior Consultant in Restoration, you are a highly technical and motivated professional with extensive experience in assisting clients in recovering from cyber incidents, restoring compromised systems, and implementing effective remediation strategies. You thrive in fast-paced environments, collaborating closely with Digital Forensic and Incident Response (DFIR) teams, legal counsel, insurance carriers, and affected clients to ensure swift restoration services in parallel with forensics and incident response efforts. Your technical abilities and expertise make you a trusted advisor to clients seeking to enhance their overall cybersecurity posture. How You'll Make an Impact This is a full-time remote opportunity, and you will perform a variety of restoration and recovery efforts while working closely with the Director of Restoration, Restoration team members, and the Digital Forensic and Incident Response team. They will play a critical role in post-incident recovery, working alongside the DFIR team to restore systems and secure infrastructures after cyber incidents. Through meticulous remediation efforts and application of technical expertise, they’ll help clients regain operational stability and strengthen their defenses against future threats. Your Role in Action - Actively share knowledge with team members cultivating a culture of continuous learning, and staying up to date on industry trends, emerging threats, and best practices.  - Build strong professional relationships and serve as a trusted advisor during client-facing incident response engagements, contributing your advanced knowledge and expertise to post-incident recovery efforts. - Work closely with the DFIR team to assess and determine the scope and impact of cyber incidents. - Utilize experience with Active Directory, Group Policy Objects, ADSI, Windows Security, replication, Azure Active Directory Connect, and other relevant technologies to restore compromised systems. - Script and automate recovery processes using PowerShell and Windows command line tools. - Leverage experience in hypervisor technologies such as VMware, Hyper-V, Citrix XenServer, and Nutanix Acropolis to restore virtualized environments. - Work with various server hardware platforms including HP, Dell, Nutanix, and Cisco UCS. - Utilize experience with storage vendors such as Dell EMC, NetApp, HP/Nimble, and Pure Storage to recover data and systems. - Implement backup solutions such as Veeam, Backup Exec, Unitrends, and Zerto to ensure data recovery. - Manage desktop operating systems and deployments, including Windows 7/8/10/11. - Oversee enterprise messaging systems, including Exchange and M365. - Handle server-based computing environments, including Citrix and Terminal Services. - Leverage networking knowledge, including core switches, wireless access points, firewalls, and VPN configurations. - Implement two-factor and multi-factor authentication services such as Okta, DUO, Microsoft Authentication, Ping, RSA, and others. - Collaborate with internal teams, external partners, and clients to refine and document all restoration and recovery efforts, maintaining a clear and organized record of actions taken, lessons learned, and best practices.  - Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.  Your Expertise - Bachelor’s degree in information technology, computer science, related degree, or equivalent former professional experience as an IT Engineer, Systems Administrator, Cybersecurity Consultant, or related position. - Previous DFIR and restoration experience in a consulting firm. - Professionally skilled in the deployment and management of IT infrastructure, including Microsoft Exchange, M365, Microsoft Windows Server operating systems, and workstations. - Expertise in various operating systems (Windows, Linux, MacOS) and their security features. - Familiarity with cloud services. - Experience in network administration. - Experience configuring firewalls, VPN’s, Active Directory, Exchange, Group Policy. - Skilled at problem-solving and exhibits a high-level of attention to detail. - Can effectively under pressure while maintaining professional composure. - Excellent communication skills, both written and verbal, can explain technical concepts to non-technical audiences. - Strong interpersonal skills, a team player mentality, and a client-centric mindset. - Exceptional organizational skills and the ability to manage multiple competing priorities. Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion. Interview Process - Submit interest and resume online - Preliminary phone interview with the People Team (approx., 30 mins) - Virtual/Teams interview with other R&R Consulting team members, (approx., 45 minutes) - Virtual/Teams Interview with the Director of R&R (approx., 45 minutes) - Virtual/Teams interview with the Chief Deliver Officer - Virtual/Team interview with our CEO #LIRemote Benefits for Full-Time Surefire Cyber Team Members - Competitive compensation plan and total rewards package for team members - Remote workforce - Generous paid time off plan and floating holidays - Paid parental leave - Employer paid premiums for both team members and their dependents for medical, dental, and vision - Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits. - Professional development and career advancement opportunities - We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth. Note: Internship roles are not eligible for Surefire’s full-time benefits package. Internship-specific details will be shared during the interview process. Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mission — Why We Need You At Continuous, automation isn't just what we sell — it's what we live. Our customers, more than 1,600 financial institutions across the United States, trust us to simplify the complex, mission-critical workflows at the heart of their operations. The Sr. Automation Consultant is the person who makes that promise real — sitting at the intersection of technology, consulting, and customer success to ensure every implementation delivers measurable, lasting value. Continuous (formerly SMA Technologies) was founded in 1980 and has spent over four decades perfecting intelligent automation for financial institutions. As a Sr. Automation Consultant, you will be the face of that legacy for our customers — guiding them through implementation, configuration, and optimization of our OpCon platform so they can automate their most complex processes and free their people for the work that matters most. If you thrive on solving hard technical problems, building trusted client relationships, and leaving every engagement better than you found it, this role was made for you. Objectives — The Problems You'll Solve As a Sr. Automation Consultant, you will join the Implementation & Services ("I&S") team and report to the Director of Implementation & Services. Your mission is to implement, configure, and optimize OpCon — and the suite of Continuous products and modules — in ways that create immediate, measurable value for our clients. This is a client-facing, delivery-oriented role that blends software implementation, business consulting, and technical training. You will work remotely or on-site at customer locations, collaborating closely with Customer Success, Customer Support, Sales, and the Product team to deliver best-in-class implementation experiences. You will own the full arc of customer engagements: from initial scoping and environment setup through upgrade delivery, automation buildout, and knowledge transfer. You will serve as a subject matter expert who not only delivers projects but shapes how we deliver them — contributing to documentation, internal tooling, and the development of your fellow Automation Consultants. Cross-functionally, you will be a trusted technical voice that supports Sales with effort estimates, informs the Product team with field insights, and helps Customer Support distinguish services engagements from support needs. How You'll Get There In your first 6 weeks — Learn the Ropes - Meet your manager, I&S team members, and begin participating in team meetings and gatherings - Partner with a senior Automation Consultant to shadow implementations and customer interactions - Install OpCon in your local environment and explore its features hands-on - Contribute to the development of OpCon training materials tailored for Fiserv DNA customers - Meet with Customer Success and Customer Support leads to understand how services, success, and support intersect - Populate the team skills matrix so we can match you to the right projects from day one - Work with your manager to define your objectives for your first year at Continuous In your first 3 months — Become a Contributing Member - Shadow another Automation Consultant through a full customer environment upgrade - Be mentored through your first customer upgrade — and then lead your first solo upgrade project - Begin taking on assigned professional services requests independently - Perform AppWorx to OpCon conversion projects for Fiserv DNA customers - Shadow implementations of OpCon in both Cloud and on-premises environments Within 9 months — Drive Real Customer Outcomes - Independently upgrade customer environments to unlock new platform capabilities - Install, configure, and stand up OpCon for new customers across Cloud and on-premises environments - Deliver automation consulting services for assigned opportunities, identifying and building new automation workflows - Begin mentoring and supporting other Automation Consultants in their work - Deliver I&S documentation — implementation guides, configuration templates, project prerequisites, and work plan templates — that raise the bar for how we deliver - Serve as a subject matter expert on internal projects, assist Sales with technical scoping and work effort estimates, and support the Product team with field-sourced insights, bug identification, and product testing Competencies — What We're Looking For Problem Solving — You love to dig into complex technical challenges and decompose them into smaller, manageable processes. You are tenacious and don't stop until the problem is solved — and solved well. Technical Acumen — You are broadly tech-savvy across Windows, Unix, and IBMi administration, comfortable in various database environments, and familiar with Azure Cloud. You write clean scripts in Bash, PowerShell, and SQL, and you can navigate network and security management with confidence. Process Improvement — You are always looking to make things more efficient — whether it's the internal way we work or the automation workflows we build for customers. You see every engagement as an opportunity to leave the process better than you found it. Customer Service Excellence — You communicate with clients to understand their pain points and are genuinely invested in their success. This is a customer-facing role where your ability to build trust, communicate clearly, and deliver value directly determines their experience with Continuous. Organization & Prioritization — You manage competing priorities across concurrent projects, cases, and requests without dropping the ball. Staying organized isn't a nice-to-have here — it's a core requirement for success. Accountability — You do what you say you'll do. You own your mistakes, commit to deadlines, and go the extra mile to deliver. You're not afraid to ask for help when you need it — but you take the lead. Collaborative Partnership — You work across skillsets and job titles — implementation, customer success, support, sales, product — to keep both external and internal stakeholders aligned and moving forward. Your cross-functional feedback will be invaluable. What's In It For You? At Continuous, we practice what we preach — our total rewards reflect our commitment to our people: - A remote-first environment – Work from wherever you thrive in the contiguous U.S. - Everything you need to succeed – Mac or Dell laptop, $100/month connectivity stipend, monitors/keyboard/mouse, and a $250 setup allowance - Comprehensive health coverage – 100% company-paid medical, dental, and vision for you and your family, plus $1,800 annual HSA contribution - Financial protection – 100% company-paid LTD, AD&D, and life insurance - True flexibility – Flexible PTO and working hours that respect your life outside of work - Time to recharge – 11 paid holidays plus two Wellness Days - Investment in your growth – $2,500 annual professional development stipend How We Work — Our Core Values Be Kind — We are kind and helpful. We care and act with empathy. We take care of ourselves, each other, and our customers. We understand boundaries. We believe clear is kind. We exhibit healthy behaviors and are self-aware. Be Authentic — We are genuine. We are real. No pretenses. We know ourselves and celebrate our differences of thoughts, ideas, and skills. We show our true self — our whole self — every day. We unlock our teams' potential by unlocking our own and each other's potential. There is only one you and we want to see YOU every day. Be Collaborative — We unite for a common cause. We are in pursuit of the best idea — not our own idea. As a remote company, we must collaborate and communicate to make a difference — an impact. We do this for our teams and for our customers. Be Determined — Giving up is not in our nature. We are smart people who solve tough problems. We have a bias toward action. We strive for great outcomes. We achieve our goals. We deliver success for customers, ourselves, and each other. Work Environment and Physical Requirements This is a remote position performed primarily in a home office setting. The role involves extended computer use, virtual client collaboration, and occasional on-site travel to customer locations. Travel may be required up to 25% of the time for implementations, upgrades, and customer engagements. Essential physical activities include prolonged sitting, near-vision computer work, and verbal communication. EEO/AAP Statement Unisoft International, Inc. dba Continuous is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. If you require a reasonable accommodation, contact 281-348-9606 or recruiting@smatechnologies.com. Security Notice: Continuous will never ask for money or payment during hiring. If someone claiming to represent us requests payment, it is a scam.