Primary Geography: OK/AR ViiV Healthcare (VHC) is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. The Associate Director, Field Reimbursement addresses a critical gap in the US healthcare system – the complexity of post-prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access could involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The Associate Director, Field Reimbursement will simplify and accelerate: VHC Injectable implementation and user experience for Healthcare Providers, patients living with HIV, and people who can benefit from HIV Prevention within a specified geographic region. Field Reimbursement personnel serve as field-based customer facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to independently navigate these reimbursement complexities. By providing education to Customers this function helps prevent access disruptions before they occur to help ensure patients can access their prescribed medicine. When complex reimbursement issues do arise post-prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The ADFR will operate as the subject-matter expert on reimbursement, access, and coverage issues affecting ViiV’s long acting injectables to facilitate appropriate patient access. Key Responsibilities - Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways. - Educate offices in navigating access and reimbursement challenges independently through the post-prescribing phase. - Support complex access and reimbursement issues as needed. - Identify and prioritize implementation barriers for removal at customer campuses.​ - Develop strategic plans that include next actions, action owners and completion dates. - Drive implementation barrier closure. - Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis. The ideal candidate must have the ability to thrive in a fast-paced, complex environment. In addition, the ability to partner cross-functionally both internally and externally while remaining highly adaptable in a changing ecosystem is critical. It is expected that the successful candidate will have demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action-oriented objectives. Why you? Basic Qualifications: - Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs. - Experience with J codes, Q codes, and reimbursement billing requirements. - Ability to travel 50% plus of the time Preferred Qualifications: - Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance. - Experience with specialty injected or infused products in buy-and-bill settings across sites of care. - Experience working with specialty pharmacy and reimbursement HUB services. - Exceptional Communication skills with demonstrated ability to simplify complex systems and persuade - Strong relationship management, problem-solving, and independent execution skills. - Demonstrated ability to effectively educate offices on access and reimbursement processes. - Proactive implementation execution excellence focused on streamlining and simplifying processes. - Proven indirect/direct leadership with demonstrated peer collaboration effectiveness. - Knowledge of aligned accounts and existing customer relationships. #LI-GSK #LI-ViiV #LI-Remote #ViiV2026 Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

A division of Harris; Silverblaze is seeking a Director of Professional Services. The Director of Professional Services will have overall responsibility for the delivery of products to our customers. You will work collaboratively with a motivated executive team to build an organization that delivers exceptional financial results and long-term organic growth. This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25 to 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Salary: 100K - 150K What your impact will be: - Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets. - Regular monitoring & measuring of the priorities, providing coaching and guidance to team members. - Collaborate with various levels of team members to maximize the effectiveness of the business as a whole. - Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers. - Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high level of customer satisfaction is maintained. - Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability. - Create a work environment that promotes learning, sharing and trust. Build a recognition system that accurately rewards the behaviors that best serve our customers and celebrates wins. - Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets. - Present financial, project, and customer satisfaction related presentations to senior management. What we are looking for: - Direct leadership and experience in the delivery of professional services. - Experience in delivering multiple product solutions and managing a diverse team of professionals. - 15+ years of management experience. - Experience managing groups of 10 people or more; experience developing and promoting managers and leaders. - Demonstrated experience in managing distributed, remote teams. - 10+ years managing projects. What we can offer: - 3 weeks' vacation and 5 personal days - Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment - Employee stock ownership and RRSP/401k matching programs - Lifestyle rewards - Remote work and more! About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses. About Silverblaze: SilverBlaze Solutions is award-winning software innovation, development and consulting firm. Founded in 1999, SilverBlaze provides utilities with value-focused, highly-customizable web self-service portal and smart forms software. As a leader in customer engagement and collaboration, we specialize in providing self-service portal and intelligent form software to electric, water, gas, telecom and multi-service utility companies. Over the past 20 years, SilverBlaze has successfully empowered clients throughout the United States, Canada, and the Caribbean to maximize customer engagement. Visit www.silverblaze.com to learn more about the diverse roster of clients SilverBlaze has helped succeed. #LI-remote

Primary Geography: OK/AR ViiV Healthcare (VHC) is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. The Associate Director, Field Reimbursement addresses a critical gap in the US healthcare system – the complexity of post-prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access could involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The Associate Director, Field Reimbursement will simplify and accelerate: VHC Injectable implementation and user experience for Healthcare Providers, patients living with HIV, and people who can benefit from HIV Prevention within a specified geographic region. Field Reimbursement personnel serve as field-based customer facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to independently navigate these reimbursement complexities. By providing education to Customers this function helps prevent access disruptions before they occur to help ensure patients can access their prescribed medicine. When complex reimbursement issues do arise post-prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The ADFR will operate as the subject-matter expert on reimbursement, access, and coverage issues affecting ViiV’s long acting injectables to facilitate appropriate patient access. Key Responsibilities - Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways. - Educate offices in navigating access and reimbursement challenges independently through the post-prescribing phase. - Support complex access and reimbursement issues as needed. - Identify and prioritize implementation barriers for removal at customer campuses.​ - Develop strategic plans that include next actions, action owners and completion dates. - Drive implementation barrier closure. - Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis. The ideal candidate must have the ability to thrive in a fast-paced, complex environment. In addition, the ability to partner cross-functionally both internally and externally while remaining highly adaptable in a changing ecosystem is critical. It is expected that the successful candidate will have demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action-oriented objectives. Why you? Basic Qualifications: - Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs. - Experience with J codes, Q codes, and reimbursement billing requirements. - Ability to travel 50% plus of the time Preferred Qualifications: - Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance. - Experience with specialty injected or infused products in buy-and-bill settings across sites of care. - Experience working with specialty pharmacy and reimbursement HUB services. - Exceptional Communication skills with demonstrated ability to simplify complex systems and persuade - Strong relationship management, problem-solving, and independent execution skills. - Demonstrated ability to effectively educate offices on access and reimbursement processes. - Proactive implementation execution excellence focused on streamlining and simplifying processes. - Proven indirect/direct leadership with demonstrated peer collaboration effectiveness. - Knowledge of aligned accounts and existing customer relationships. #LI-GSK #LI-ViiV #LI-Remote #ViiV2026 Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Director, Long Haul OSP Deployment (West) Our Director, Long Haul OSP Deployment (West) is responsible for leading the end-to-end delivery of long haul OSP deployment programs in the western U.S., with a primary focus on managing 1–2 turnkey engineering and construction contractors across 5–8 simultaneous projects. These builds will be primarily greenfield, with occasional overpull components. Our Director ensures that each contractor executes to the defined scope, schedule, budget, and quality standards by applying disciplined project management, rigorous contract oversight, and proactive risk mitigation. This role maintains strong communication with internal stakeholders, contractor leadership, permitting authorities, and customers. Our Director reports to the Head of Long Haul OSP Deployment. NOTE: The team is open to this position working remotely within the United States - West Region Key Responsibilities Program & Contractor Management - Lead the overall delivery of 5–8 long haul OSP projects executed by 1–2 large turnkey contractors. - Serve as the primary operational and contractual interface with turnkey partners, ensuring compliance with all terms, milestones, deliverables, and performance metrics. - Conduct regular contractor performance reviews focused on schedule adherence, budget performance, production rates, safety, and quality. - Drive accountability through structured reporting, issue escalation, and corrective action planning when contractor output deviates from expectations. Project Planning & Execution - Validate each project’s greenfield route scope, fiber counts, structure type, and constructability to ensure clear alignment between requirements and contracted deliverables. - Oversee route feasibility and risk analysis to accurately forecast project cost, schedule, and required resources before construction begins. - Manage and maintain project-level schedules and budgets, ensuring turnkey partners update and track progress accurately and transparently. - Ensure timely submittal and approval of engineering packages, permitting applications, traffic control plans, and environmental/regulatory filings. Contract Governance & Compliance - Own the contract execution strategy, from contract kickoff through construction closeout. - Monitor contractor compliance with unit pricing, milestone requirements, SLAs, and change-order procedures. - Validate quantities, production reports, invoicing accuracy, and adherence to the agreed-upon schedule of values. - Ensure change orders are justified, properly documented, and aligned with contractual terms before approval. Material & Construction Oversight - Oversee contractor material forecasting, ordering, receiving, and field distribution to ensure alignment with project timelines. - Monitor field production rates and collaborate with project managers and contractors to implement recovery plans if deviations occur. Reporting & Stakeholder Communication - Deliver accurate, concise project reporting at both the program and executive levels, including progress summaries, risk assessments, and mitigation strategies. - Provide timely updates to customer teams and internal partners throughout construction. - Deliver complete and accurate asbuilt packages to GIS, network operations, and inventory teams. Leadership & Team Development - Lead and mentor a team of project managers, fostering strong execution discipline and a culture of accountability. - Promote continuous improvement in vendor management, project controls, and long haul delivery practices. - Support cross-functional collaboration with regional OSP teams to ensure program alignment with local initiatives and broader network strategy. Education, Experience & Qualifications - Bachelor’s degree in Engineering, Construction Management, Telecommunications, or a related technical field; equivalent work experience considered. - Business, finance, or project management coursework or degree a plus. - Minimum of ten (10) years of successful people leadership experience in largescale network deployment or construction environments. - Minimum of ten (10) years managing complex, multiphase telecommunications projects, ideally involving OSP, long haul fiber, Ethernet, or wireless networks. - Minimum of ten (10) years of OSP construction management experience with demonstrated expertise in long haul builds, greenfield construction, and contractor oversight. - Extensive experience managing turnkey (EPC) contractors, including tracking deliverables, enforcing contract terms, and driving performance. - Proven history of delivering large, multi-million dollar fiber deployment programs on schedule and within budget. - Experience administering NTIA or similar federal program requirements (e.g., Davis Bacon, BABA, environmental assessments). - Specific experience navigating complex permitting and regulatory processes such as NEPA, Section 106, Tribal engagement, and ROW negotiations. - Strong understanding of OSP construction standards, fiber cable specifications, and long haul design principles. - Working knowledge of optical network concepts, fiber testing standards, and acceptance criteria. - Ability to read, understand, and validate fiber testing output; experience with tools such as EXFO FastReporter a plus. - Familiarity with GIS based tools (e.g., ArcGIS/ArcView, MapInfo, Google Earth). - Knowledge of the U.S. carrier, long haul, and dark fiber market landscape. - Demonstrated ability to manage multiple concurrent projects and contractors in a fast paced, high visibility environment. - Strong financial acumen, including budget creation, cost control, unit price validation, and invoice verification. - Experience developing, negotiating, and administering largescale construction and engineering contracts. - Skilled in risk identification, mitigation planning, and escalating issues to resolution. - Proficiency with MS Office (Excel, Word, PowerPoint) and Google Workspace tools. - Experience with project management platforms such as Sitetracker strongly preferred. - Familiarity with Salesforce or similar CRM tools a plus. - Exceptional problem solving and critical thinking capabilities. - Strong communication skills with an ability to convey complex technical issues to both technical and nontechnical stakeholders. - Demonstrated leadership qualities with the ability to mentor teams, build consensus, and drive high contractor accountability. - High level of organization, urgency, and attention to detail. - Ability to travel up to ~10% for key field visits, vendor oversight, permit meetings, and escalations. - Must be authorized to work in the United States. Estimated base salary range: $117,000 - $180,000 USD/annually. #LI-AF1 The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.