Role Description Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for End User Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As an End User Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities - Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency. - Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers. - Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events. - Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution. - Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions. - Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results. - Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Qualifications - Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. - Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors. - Strong understanding of product applications and the ability to provide tailored solutions to customers. - Exceptional communication and presentation skills, with the ability to engage and train diverse audiences. - A proactive and results-oriented mindset, with excellent problem-solving abilities. - Experience in organising and supporting events, including showcases, training sessions, and dealer activities. - Full UK driver’s license. You will be required to travel on a regular basis across the UK. Benefits - An attractive salary & benefits package - Discounts on Stanley Black & Decker tools and other partner programs - Excellent opportunities for continuous professional development - Company van - Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. - Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. - Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. - Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

• Develop and execute territory strategies that drive adoption of precision oncology solutions and support broader organizational goals • Build trusted, long-term relationships with oncologists, pathologists, surgeons, cancer centers, and other key stakeholders • Apply strong scientific understanding of genomic testing, comprehensive genomic profiling, Oncotype DX, minimal residual disease (MRD) assays or inherited cancer testing to support clinical decision-making • Engage with customers through in‑person and virtual interactions to meet sales and adoption objectives • Collaborate with marketing, clinical affairs, managed care, and other internal partners to influence access and utilization • Share actionable market insights and competitive intelligence to help shape strategy and improve customer experience • Lead a team of sales representatives to drive growth and success in market • Foster culture of strong performance, collaboration, development and engagement • Develop meaningful and productive relationships with Key Opinion Leaders (KOLs) within respective Region • Develop, present, and execute a comprehensive region business plan

Your role at DynatraceAs Director of Partner Sales, you will lead a team of Partner Managers to grow business with high‑priority partners and build a strong, enabled ecosystem that drives software license and service‑related revenue. You’ll mentor your team, strengthen relationships with key partner stakeholders, and coordinate with partners, sales teams, field reps, and executives to drive interest in Dynatrace solutions. You will also oversee regional strategy to meet growth and revenue targets. Your goal is to develop strategic partner relationships and co‑sell initiatives, working closely with Partner Managers and Dynatrace sales teams to embed Dynatrace solutions in joint business plans. Selective travel will be required. In this role you will: - Lead as a Subject Matter Expert: Guide your team’s understanding of partner business models and align Dynatrace solutions to create effective go‑to‑market propositions. - Develop and Manage Partnerships: Strengthen regional partner relationships and enable your team to build independent, collaborative partnerships for jointly developed solutions. - Scale Relationships: Support your team in expanding partner engagement and work with Dynatrace sales teams to ensure smooth execution. - Communicate Best Practices: Share regional activities and best practices with Partner Managers and help your team apply them in their markets. - Achieve Business Metrics: Ensure your team meets bookings goals and track key metrics aligned with company targets. - Manage Priorities and Reporting: Oversee tracking and reporting of priority actions, support business plan development, and maintain accurate forecasts. - Lead Marketing Initiatives: Support partner marketing efforts and highlight key wins within the team and across Dynatrace. What will help you succeed - Skills & Experience: You will have experience as a Director, Partner Sales, coming from a SaaS background and with experience of managing teams directly. - Leadership & Team Management: You will demonstrate strong leadership, guiding and inspiring Partner Managers whilst coaching and developing talent. - Strategic Vision & Planning: You will create and execute regional strategies aligned with business objectives, setting clear, measurable goals with a focus on long‑term alignment. - Communication & Coordination: You will communicate clearly and translate goals effectively across teams, and will ensure smooth coordination between partners, sales, marketing, and supporting functions. - Relationship Building: You will build strong internal and external relationships that foster trust and collaboration. You will support Partner Managers in developing high‑value, strategic partnerships. - Sales Acumen & Business Development: You will understand partner business models and revenue drivers, and will guide business planning, pipeline development, and new partnership opportunities. - Performance & Results Management: You will manage KPIs, drive accountability, and monitor performance, and provide feedback, recognise achievements, and support continuous improvement. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.

• Umsetzung einer Vertriebsstrategie, die wiederholbaren, skalierbaren Umsatz schafft (Lizenzverkäufe, Mietmodelle, Renewals, Cross-/Upsell) • Umsetzung der gesamten Go-to-Market-Strategie: von Lead-Generierung über Deal Closing bis zu Renewals • Marketing als Wachstumshebel: Zielgruppen und Personas schärfen, Kampagnen und Inhalte entwickeln, die hochwertige Leads liefern • Enge Zusammenarbeit mit Plattform-, Modul- und Projektteams, um sicherzustellen, dass Kundenanforderungen realistisch und Mehrwert klar kommuniziert sind • Partner Management einbinden: Gemeinsame Kundenlisten pflegen, strategische Accounts gemeinsam angehen, Know-how teilen • Umsatzplanung, regelmäßiger Forecast und Verantwortung für den Auftragseingang • Repräsentation von HiScout nach außen: Auf Konferenzen, bei Key Accounts, Partnern und in der Öffentlichkeit – als Gesicht von HiScout im Markt