Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary Acting as the first point of contact for solutions and transition of opportunities to proper resources, the Technology Solutions Advisor strongly aligns with sales teams to drive solutions growth objectives. The Advisor possesses technical expertise with advanced level knowledge within their discipline - including Collaboration, Unified Communications (UCaaS), and Contact Center (CCaaS) solutions - and intermediate knowledge across all disciplines. The Advisor develops and maintains strategic relationships with Account Managers and Technology Solutions Specialists and is seen as a trusted partner to grow business. What you will do: * Serve as a subject matter advisor for Collaboration, UCaaS, and CCaaS solutions, including voice, video, messaging, meetings, contact center, and omnichannel customer engagement platforms. * Discover and align customer business needs to collaboration and communications use cases such as hybrid work, remote workforce enablement, contact center modernization, and customer experience transformation. * Maintains advanced knowledge of solutions within discipline. * Discover, Qualify, Recommend, Compare/Contrast products and solutions within discipline. * Explains features, benefits and technical specifications of primary, secondary, emerging and complementary solutions and services. * Maintains Intermediate level knowledge on all other TS disciplines. * Reviews cloud and on-premises options in the solutions practice. * Contributes to the sales team's knowledge base and readily shares information with other Advisors and Account Managers. * Attends mandatory partner and specialist training * Attain role level certifications both within their focused and adjacent disciplines. * Engage with customers to uncover their business needs and relevant solutions. * Discuss solutions at a conceptual level with customers and potential customers. * Explain the solutions' features and benefits. * Through discovery with customers, uncovers related solutions beyond the original scope. * Explores additional solutions opportunities through services agreements including hosted, managed, and cloud. * Participate in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Microsoft Teams, and Zoom). * Provides Account Managers with best practices and guidance on how to most effectively uncover and communicate solutions and services opportunities. * Counsels Account Managers on competitive landscape * Explains features, benefits, and technical specifications of advanced products and solutions within discipline. * Explains conceptually how technologies are installed and implemented for customers. * Provides timely technology solutions expertise while helping sellers navigate the sales process. * Responds to requests from customers and Account Managers. * Follows up and responds to questions regarding registrations, pending deals, and escalation needs. * Registers and manages customer proposals in partner registration systems. * Reviews quotes and orders for accuracy. What we expect of you: * Associate's degree plus minimum 3 year's sales experience. * Proven success and experience selling technologies solutions and services. * Knowledge and proven success of engaging and working with sales teams. * Ability to execute territory goals and metrics * Ability to adapt and change to the business needs of the practice and team coverage model. * Strong oral and written communication skills. * Ability to think creatively and come up with proactive ideas that will increase sales. * Strong passion for learning and teaching others. * Strong problem-solving skills. * Motivated and self-starting. * Must be able to communicate effectively and in a constructive manner with management, peers and coworkers. * Proven success and experience selling technologies solutions and services to small business, a plus. * Bachelor's Degree, a plus * Technical Accreditations and/or Certifications, a plus Pay range: $70,000 - $85,000 OTE depending on experience and skill set. This pay range is based upon a 70/30 split. Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

• Consulting and technical design of ECM solutions. • Technical responsibility for client projects in the areas of document management, collaboration and digital business processes. • Support for presales meetings and proposal processes. • Preparation of technical concepts, migration strategies and system architectures. • Regular on-site customer and team days.

About Surefire Cyber Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event. Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency Job Title: Senior Consultant, Digital Forensics and Incident Response (DFIR) Location: Remote, USA / Exempt Compensation: $90K-$120K, 20% Bonus What Makes You Stand Out You are an experienced cybersecurity professional with advanced knowledge in the specialty of Digital Forensics and Incident Response (DFIR). You have former client-facing, forensic analysis, and investigation experience. Your passion lies in identifying, analyzing, and mitigating security incidents, demonstrating a solid grasp of the ever-evolving threat landscape. You have a proven track record of conducting forensic analysis and have worked independently on small to medium investigations. You approach investigations with analytical proficiency, and an experienced perspective, while consistently yielding high quality results. How You'll Make An Impact Surefire Cyber is actively seeking a Senior Consultant for our dynamic Digital Forensics and Incident Response team. This opportunity is a full-time position remote opportunity on our team that embraces a collaborative environment, a competitive salary, equity in the company, excellent benefits, and fosters continuous professional development. In this role, you will represent Surefire Cyber as a skilled technical and consulting resource for clients across diverse industries during active incident response engagements. You will leverage your experience and technical skills to detect and analyze intrusions and offer guidance to clients to navigate through high-pressure response situations with clear communication and after-hours support as needed. Your Role In Action - Demonstrate a commitment to learning and contribute valuable insights, actively seeking guidance when necessary. - Contribute to client-facing incident response engagements, working with other team members to guide clients through the entire incident response lifecycle from detection to recovery. - Conduct advanced forensic analysis to precisely identify the scope and impact of security incidents, including malware analysis and reverse engineering when necessary. - Lead the forensic investigations on small to medium investigations such as Business Email Compromises and Ransomware engagements, leveraging the expertise of Engagement Leads and Principal Consultants on advanced and more complex investigations. - Provide mentorship and assist less experienced team members by sharing your knowledge and expertise to help others grow in their roles. - Identify, articulate, and explain attack vectors, threat tactics, and attacker techniques to guide mitigation and prevention efforts. - Convey complex forensic findings to technical and non-technical stakeholders clearly and understandably. - Provide comprehensive supporting evidence for written reports detailing incident findings, and analysis. - Collaborate with internal teams, external partners, and clients to refine and document incident response processes and best practices. - Engage in research and development activities to stay up to date with the latest forensic tools, techniques, and methodologies. - Contribute to the development of internal processes and support broader organizational initiatives. - Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage. Your Expertise - Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, related degree, industry certifications, or former professional experience as a Senior Forensic Consultant, Senior Cybersecurity Consultant, or as a Senior Incident Responder. - Proficiency in common digital forensic artifacts and tools such as ELK, Axiom, Encase, FTK (Forensic Toolkit), Open-Source, or other comparable tools. - Professional experience with network analysis and intrusion detection tools. - In-depth knowledge of cybersecurity principles and best practices. - Excellent problem-solving skills and attention to detail. - Ability to work effectively under pressure, manage multiple competing priorities, and meet tight deadlines. - Exceptional communication skills, both written and verbal. - Eagerness to mentor, share, and expand knowledgebase. - Ability to provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage. Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion. Interview Process - Submit Application on our website - Preliminary phone interview with the People Team (approx., 30 minutes) - Technical Virtual interview with Forensic Team (approx., 60 minutes) - Virtual interview with Chief Delivery Officer and an Engagement Lead (approx., 45 minutes) - Virtual interview with CEO (approx., 30 minutes) #LI-Remote Benefits for Full-Time Surefire Cyber Team Members - Competitive compensation plan and total rewards package for team members - Remote workforce - Generous paid time off plan and floating holidays - Paid parental leave - Employer paid premiums for both team members and their dependents for medical, dental, and vision - Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits. - Professional development and career advancement opportunities - We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth. Note: Internship roles are not eligible for Surefire’s full-time benefits package. Internship-specific details will be shared during the interview process. Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

About Surefire Cyber Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event. Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency Job Title: Senior Consultant, Restoration Location: Remote (USA) Role: Full time / Exempt Compensation: $90K-$110K, 20% Bonus What Makes You Stand Out As a Senior Consultant in Restoration, you are a highly technical and motivated professional with extensive experience in assisting clients in recovering from cyber incidents, restoring compromised systems, and implementing effective remediation strategies. You thrive in fast-paced environments, collaborating closely with Digital Forensic and Incident Response (DFIR) teams, legal counsel, insurance carriers, and affected clients to ensure swift restoration services in parallel with forensics and incident response efforts. Your technical abilities and expertise make you a trusted advisor to clients seeking to enhance their overall cybersecurity posture. How You'll Make an Impact This is a full-time remote opportunity, and you will perform a variety of restoration and recovery efforts while working closely with the Director of Restoration, Restoration team members, and the Digital Forensic and Incident Response team. They will play a critical role in post-incident recovery, working alongside the DFIR team to restore systems and secure infrastructures after cyber incidents. Through meticulous remediation efforts and application of technical expertise, they’ll help clients regain operational stability and strengthen their defenses against future threats. Your Role in Action - Actively share knowledge with team members cultivating a culture of continuous learning, and staying up to date on industry trends, emerging threats, and best practices.  - Build strong professional relationships and serve as a trusted advisor during client-facing incident response engagements, contributing your advanced knowledge and expertise to post-incident recovery efforts. - Work closely with the DFIR team to assess and determine the scope and impact of cyber incidents. - Utilize experience with Active Directory, Group Policy Objects, ADSI, Windows Security, replication, Azure Active Directory Connect, and other relevant technologies to restore compromised systems. - Script and automate recovery processes using PowerShell and Windows command line tools. - Leverage experience in hypervisor technologies such as VMware, Hyper-V, Citrix XenServer, and Nutanix Acropolis to restore virtualized environments. - Work with various server hardware platforms including HP, Dell, Nutanix, and Cisco UCS. - Utilize experience with storage vendors such as Dell EMC, NetApp, HP/Nimble, and Pure Storage to recover data and systems. - Implement backup solutions such as Veeam, Backup Exec, Unitrends, and Zerto to ensure data recovery. - Manage desktop operating systems and deployments, including Windows 7/8/10/11. - Oversee enterprise messaging systems, including Exchange and M365. - Handle server-based computing environments, including Citrix and Terminal Services. - Leverage networking knowledge, including core switches, wireless access points, firewalls, and VPN configurations. - Implement two-factor and multi-factor authentication services such as Okta, DUO, Microsoft Authentication, Ping, RSA, and others. - Collaborate with internal teams, external partners, and clients to refine and document all restoration and recovery efforts, maintaining a clear and organized record of actions taken, lessons learned, and best practices.  - Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.  Your Expertise - Bachelor’s degree in information technology, computer science, related degree, or equivalent former professional experience as an IT Engineer, Systems Administrator, Cybersecurity Consultant, or related position. - Previous DFIR and restoration experience in a consulting firm. - Professionally skilled in the deployment and management of IT infrastructure, including Microsoft Exchange, M365, Microsoft Windows Server operating systems, and workstations. - Expertise in various operating systems (Windows, Linux, MacOS) and their security features. - Familiarity with cloud services. - Experience in network administration. - Experience configuring firewalls, VPN’s, Active Directory, Exchange, Group Policy. - Skilled at problem-solving and exhibits a high-level of attention to detail. - Can effectively under pressure while maintaining professional composure. - Excellent communication skills, both written and verbal, can explain technical concepts to non-technical audiences. - Strong interpersonal skills, a team player mentality, and a client-centric mindset. - Exceptional organizational skills and the ability to manage multiple competing priorities. Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion. Interview Process - Submit interest and resume online - Preliminary phone interview with the People Team (approx., 30 mins) - Virtual/Teams interview with other R&R Consulting team members, (approx., 45 minutes) - Virtual/Teams Interview with the Director of R&R (approx., 45 minutes) - Virtual/Teams interview with the Chief Deliver Officer - Virtual/Team interview with our CEO #LIRemote Benefits for Full-Time Surefire Cyber Team Members - Competitive compensation plan and total rewards package for team members - Remote workforce - Generous paid time off plan and floating holidays - Paid parental leave - Employer paid premiums for both team members and their dependents for medical, dental, and vision - Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits. - Professional development and career advancement opportunities - We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth. Note: Internship roles are not eligible for Surefire’s full-time benefits package. Internship-specific details will be shared during the interview process. Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.