• Independently researches, analyzes, and resolves routine clinical account–related administrative issues and inquiries, collaborating with Clinical Account Managers and internal partners as appropriate. • Assists Clinical Account Managers with day-to-day administrative duties, including monitoring and managing Clinical Team Help Desk requests and CAM-tagged issues. • Triages incoming communications requiring Clinical Account Management input, including assisting with management of shared CAM group email inboxes and other intake channels. • Categorizes and prioritizes requests based on urgency, clinical relevance, and required level of CAM involvement. • Collaborates on projects involving gathering, organizing, and tracking clinical account data, documentation, and workflows. • Interprets and communicates clinical operational processes and administrative workflows to assist with issue resolution and process improvement. • Assists with administrative components of specialty review authorization processes, including specialty pharmacy assignment. • Supports intake, review, submission, and tracking of specialty review authorization administrative applications. • Coordinates with Pharmacy, Clinical, Operations, and Account Management teams to facilitate timely processing of requests. • Works with Clinical Account Managers on new client, vendor, and clinical program onboarding tasks. • Creates and maintains internal materials including templates, job aids, and training documentation. • Contributes to CRM maintenance, reporting support, and workflow enhancement projects. • Maintains confidentiality and compliance with HIPAA and organizational policies.

This is a remote position. We’re proud to be partnering with one of Canada’s most respected organizations to recruit a Commercial Account Manger (Diversified) for the Sudbury territory. This is a fantastic chance to join a company known for its outstanding workplace culture, competitive compensation, and commitment to professional growth. If you’re looking for a role where your skills will be valued and your career can thrive, this could be the perfect next step. Job Description: · Identify and solicit sales prospects from various sources by cold calls, mailings and phone contact in addition to those provided by company. · Solicit referrals from existing accounts · Assist in resolving any problems in accounting or claims · Support and enhance the standing/position of office personnel with clients as part of a broader client relationship · Coordinate timely presentations for both new and renewal business · Assist in marketing accounts where appropriate with an appropriately balanced mix of relationship development and product expertise. · Achieve a balance in production to meet agency "mix of business" goals · Arrange for premium payment in a competent manner utilizing internal and external financing, installments, etc. · Accurately describe policies and endorsements for precise alignment with client needs · Assist Account Managers with the closing of prospective accounts and collaborate on the enhancement of existing accounts. · Enhance cross selling efforts by referring clients to Life and Commercial Lines Departments · Expected to meet and track monthly new business premium goals through a variety of sources: cold calls, referrals, niche marketing and other appropriate avenues · Must acquire all necessary information for a quality new business submission, inclusive of: information to complete application, questionnaires, photos, diagrams, and any other data pertinent to accurately grading risk · Be available for communication with marketing department, underwriter, and loss control staff · Assist with the presentation of new business proposals to clients · Arrange for delivery of the policy when received from company · Maintain knowledge of underwriting criteria for carriers represented by brokerage · Assist senior staff in the evaluation and coordination of risk submissions for selected markets · Maintain a working relationship with underwriters, enabling producer to occasionally negotiate the placement of risks · Keep current with new developments on existing accounts · Submit outbound communications (letters, calls, etc.) as required · Assist the Senior Account Executive with the presentation of renewal documentation · Maintain client relationships; resolve coverage and payment issues Counsel clients on coverage and issues/questions · Obtain, explain, and exchange information with business representatives, clients, contractors/suppliers (company representatives), employees, and the general public Requirements - Must have over 4 years of commercial account management in a bank or financial institution. - Must have worked in the Sudbury territory - Post Secondary education - A track record of business development in commercial and industrial financing deals exceeding 5 million. - French language is an asset Benefits · Benefits from day one . Remote (Client Facing) · 4 weeks vacation · Pension Plan · Great Culture · Room for growth

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. Location Requirement: Ideal candidate will be located in Charlotte or Valley Forge areas. Essential Functions: - Enforces Large Account Underwriting team guidelines and procedures for assigned regions. Answers questions, provides recommendations for complex situations, communication strategies, or problematic agency relationships and explains the rationale for recommendations. - Monitors team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and service directives while matching price to quality across the book of business. Collaborates with Large Account Leadership to review updates received from Corporate Office Underwriting and communicates changes to team members. - Develops and sustains strategic relationships with agents and brokers across the entirety of assigned regional territory. Monitors, cultivates, and prioritizes assigned region’s Large Account pipeline of targeted opportunities to expand and strengthen the overall EMC Large Account portfolio. - Proactively assesses the impact of evolving legislation and market dynamics to ensure strategic and compliant decision-making within diverse territorial contexts. - Oversees and monitors assigned Large Accounts Underwriting team and performs expected people leadership duties. Monitors progress of underwriters assigned agents and guides underwriters and agents in achieving annual goals. - Engages with regional field leadership and collaborates with underwriters to oversee existing agency relationships while cultivating new partnerships that drive profitability and restore underperforming or low-growth relationships. Seeks feedback from agents and taking action to improve their experience and grow profitable books of business. - Identifies opportunities and potential challenges within agency relationships, ensuring strategic solutions. Partners with sales and marketing to deliver exceptional customer experiences, enhance underwriting responsiveness, and position EMC as the preferred insurer. - Performs audits on Large Account new business and renewals for compliance and quality. Education & Experience: - Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience - Ten years of underwriting experience in the property casualty insurance industry, including at least six years of experience working with large accounts, including composite rating, large deductible, and loss sensitive rating plans or related experience - Previous leadership or management experience preferred - Insurance designations, such as CPCU, preferred Knowledge, Skills, & Abilities: - Excellent knowledge of countrywide underwriting techniques, terminology, policies, and forms, along with underwriting risk analysis - Excellent underwriting judgment and decision-making skills - Excellent problem-solving skills and the ability to make sound decisions - Excellent computer skills, including knowledge of Microsoft Office and social media - Strong ability to work on multiple projects while meeting deadlines. - Excellent written and verbal communication skills, including the ability to speak effectively before groups - Strong leadership skills and ability to motivate team - Ability to effectively communicate products, procedures, business planning and system information - Exceptional customer service skills - Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving The hiring salary range for this position will vary based on geographic location, falling within either of the following: $121,263 - $174,253 or $134,038 - $191,687A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers. Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles.

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Prevention Sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV prevention abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: - Deliver Results Through Exceptional Sales and Service - Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment - Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts - Leverage data analytics, business acumen, and market expertise to identify high-priority prospects - Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients - Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers - Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV - Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests - Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc. - Develop and foster external relationships with key influential customers and thought leaders - Compliance, Accountabilities, and Values Based Culture - Act in ways consistent with ViiV’s culture, expectations, and values - Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow - Escalate issues and risks when needed; display courage by ‘speaking up’ - Understand and follow key compliance and regulatory guidelines Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: - BA/BS degree - 5+ years of pharmaceutical sales experience - 3 plus years’ specialty experience - Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market - Valid Driver's License ​ Preferred Qualifications: If you have the following characteristics, it would be a plus: - Degree in Business, Marketing, or Life Sciences - Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills - Experience to influence and collaborate cross-functionally in a matrixed environment - Excellent written and oral communication skills - Experience in sales success in complex market access coverage situations - Experience working with HCPs to procure, manage, and administer cold chain treatment products - Knowledge of the HIV treatment and/or prevention markets - Bilingual in Spanish, preferred but not required - Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members #LI-Remote The US annual base salary for new hires in this position ranges from $145,500 to $242,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/