• Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance. • Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results. • Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations. • Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams. • Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards. • Partner with customer demand planning and replenishment teams to align forecasts, service-level expectations, and inventory strategies. • Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks. • Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action. • Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness. • Track and evaluate promotional performance versus expectations and collaborate with analytics partners to inform future shipment and inventory strategies. • Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments. • Input and maintain confirmed promotional plans within forecasting systems to ensure accurate demand signals. • Evaluate return on investment for promotions and provide leadership with actionable insights. • Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory. • Lead regular inventory and replenishment discussions with customer teams, driving alignment and accountability. • Collaborate with the extended Amazon team to develop customer-facing materials, including weekly flash reports, monthly business reviews, consensus decks, and executive presentations. • Ensure timely communication and alignment across internal teams to drive execution excellence.

Role Description The Sales Operations Specialist exists to ensure operational excellence, data accuracy, and process compliance within the organization. This role contributes to the business by maintaining a transparent account allocation system and supporting accurate commission and performance analytics. The main focus areas include: - Account management - Quality control - Administrative oversight of sales team data Duties & Responsibilities - Utilize experience in Sales Operations, Sales Controlling, or a related field to manage daily tasks. - Coordinate account transfers during new hires and internal rotations while ensuring adherence to allocation rules. - Support the calculation and validation of sales commissions and verify quantitative metrics such as contract closures. - Review qualitative criteria, including customer quality, location attractiveness, and service offerings. - Monitor sales-related data to identify inconsistencies and initiate corrective actions. - Track sales team vacation days to ensure fair adjustments to targets and commissions. - Support the development and improvement of reporting structures. - Manage data using Excel and Salesforce, with Looker as a nice-to-have tool. Qualifications - Experience in Sales Operations, Sales Controlling, or a related field. - Proficiency in German and English. - Strong data handling skills in Excel and Salesforce. - Analytical thinking and high attention to detail with a structured working style. - High level of discretion when handling sensitive data. - Experience with Looker (nice-to-have). Benefits - Market Related Salary

Who Are We? Decentralized Masters is at the forefront of DeFi education globally. In just three years, we have grown from a pioneering pair of co-founders to over 120 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone. Our Impact While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future. Our Vision Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance. Are You Ready? This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together. Check us out here: Decentralized Masters What will you be doing? The Sales Operations Specialist is responsible for ensuring the sales organization operates with speed, accuracy, visibility, and accountability. This role owns the day-to-day execution and optimization of the sales tech stack—primarily HubSpot—so that Membership Directors (MDs), Setters, and Sales Leadership can focus on selling, not admin. This is a hands-on, systems-focused role, not a people manager. You will work closely with Sales Leadership, Marketing, Fulfillment, and Data to maintain clean pipelines, automate workflows, enforce process discipline, and deliver reliable reporting. At Decentralized Masters, Sales Ops is mission-critical. This role directly impacts close rates, cash collection, forecasting accuracy, and the overall scalability of the revenue engine. Key Responsibilities CRM Ownership & Sales Systems - Own accuracy of HubSpot CRM configuration: pipelines, deal stages, properties, workflows, and permissions. - Ensure every lead, deal, and contact has correct lead status’, lifecycle stages, ownership, and next steps. - Maintain strict data hygiene standards (identifying/merging duplicates, no stale deals, missing properties, or broken workflows). - Enforce CRM usage standards across Setters and MDs. Sales Automation & Workflow Management - Build and maintain automation for: - Lead routing and assignment - Task creation and follow-ups - Deal stage progression - Call outcomes and disposition tracking - Reduce manual admin work for sales reps wherever possible. - QA all automations to ensure reliability and compliance. Pipeline, Forecasting & Reporting - Maintain accurate, real-time visibility into: - Pipeline value and velocity - Close rates and conversion metrics - DPL (Deals Per Lead), APS, and other core KPIs - Build and maintain sales dashboards for leadership. - Support forecasting and revenue reporting in collaboration with Finance and Data teams. Sales Tools & Integration - Manage and support integrations between HubSpot and: - Dialers (e.g., Aloware) - Calendars and scheduling tools - Payment platforms (e.g., Whop) - Analytics and BI tools - Troubleshoot system issues and coordinate fixes with internal tech or third-party vendors. Process Enforcement & Enablement - Translate sales process changes into CRM logic and automation. - Partner with Sales Leadership to ensure systems reinforce desired behaviors. - Create and maintain SOPs for sales roles, systems and workflows. - Act as the point person for Sales Ops requests, improvements, and bug fixes. - Support and respond to Sales Ops requests submitted via Slack channels. Compliance & Data Integrity - Ensure CRM processes align with internal compliance standards (FTC/SEC-aware language, disclaimers, documentation). - Maintain audit-ready records for sales activity and deal history. - Partner with Security/IT on access control and data governance.

Who Are We? Decentralized Masters is at the forefront of DeFi education globally. In just three years, we have grown from a pioneering pair of co-founders to over 120 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone. Our Impact While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future. Our Vision Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance. Are You Ready? This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together. Check us out here: Decentralized Masters What will you be doing? The Sales Operations Specialist is responsible for ensuring the sales organization operates with speed, accuracy, visibility, and accountability. This role owns the day-to-day execution and optimization of the sales tech stack—primarily HubSpot—so that Membership Directors (MDs), Setters, and Sales Leadership can focus on selling, not admin. This is a hands-on, systems-focused role, not a people manager. You will work closely with Sales Leadership, Marketing, Fulfillment, and Data to maintain clean pipelines, automate workflows, enforce process discipline, and deliver reliable reporting. At Decentralized Masters, Sales Ops is mission-critical. This role directly impacts close rates, cash collection, forecasting accuracy, and the overall scalability of the revenue engine. Key Responsibilities CRM Ownership & Sales Systems - Own accuracy of HubSpot CRM configuration: pipelines, deal stages, properties, workflows, and permissions. - Ensure every lead, deal, and contact has correct lead status’, lifecycle stages, ownership, and next steps. - Maintain strict data hygiene standards (identifying/merging duplicates, no stale deals, missing properties, or broken workflows). - Enforce CRM usage standards across Setters and MDs. Sales Automation & Workflow Management - Build and maintain automation for: - Lead routing and assignment - Task creation and follow-ups - Deal stage progression - Call outcomes and disposition tracking - Reduce manual admin work for sales reps wherever possible. - QA all automations to ensure reliability and compliance. Pipeline, Forecasting & Reporting - Maintain accurate, real-time visibility into: - Pipeline value and velocity - Close rates and conversion metrics - DPL (Deals Per Lead), APS, and other core KPIs - Build and maintain sales dashboards for leadership. - Support forecasting and revenue reporting in collaboration with Finance and Data teams. Sales Tools & Integration - Manage and support integrations between HubSpot and: - Dialers (e.g., Aloware) - Calendars and scheduling tools - Payment platforms (e.g., Whop) - Analytics and BI tools - Troubleshoot system issues and coordinate fixes with internal tech or third-party vendors. Process Enforcement & Enablement - Translate sales process changes into CRM logic and automation. - Partner with Sales Leadership to ensure systems reinforce desired behaviors. - Create and maintain SOPs for sales roles, systems and workflows. - Act as the point person for Sales Ops requests, improvements, and bug fixes. - Support and respond to Sales Ops requests submitted via Slack channels. Compliance & Data Integrity - Ensure CRM processes align with internal compliance standards (FTC/SEC-aware language, disclaimers, documentation). - Maintain audit-ready records for sales activity and deal history. - Partner with Security/IT on access control and data governance.