Platform Administrator Cloud & FinOps SME Rapid Cycle Solutions LLC (RCS) is an innovative small business providing IT and management consulting services to the U.S. Federal Government and commercial clients. We have unique strengths in complex, cross-organizational solution analysis, design, development, implementation, and change management supporting enterprise requirements. Our team of professionals has deep consulting backgrounds supporting the unique needs of our clients. Our team members have proven experience leading strategic initiatives within the civilian Government agencies. *Note: Please ensure you meet the Security Clearance obligations before applying to optimize your consideration for this and other employment opportunities with RCS. RCS is seeking a Platform Administrator & FinOps SME to serve as a full-time embedded resource within a U.S. Department of Defense cloud management team in direct support of the Customer's cloud management platform environment. This is a high-visibility, mission-critical role supporting one of the most strategic cloud financial management programs in the federal government. This position requires the candidate to meet specific Security Clearance obligations to work remote in the Washington DC area. What you will do: Platform Administration & Configuration - Administer the platform environment on a day-to-day basis, including OU hierarchy management, project lifecycle, and user provisioning - Configure and maintain funding sources, budgets, spend plans, and cloud access roles (CARs) across AWS, Azure, GCP, and OCI - Create and manage permission schemes, cloud rules, and Service Control Policies (SCPs) in alignment with agency governance Requirements - Onboard and configure new cloud accounts (AWS GovCloud, C2S, Azure, GCP, OCI) into the Customer's platform environment - Maintain platform health, identify issues proactively, and coordinate remediation with engineering as needed Cloud Financial Management & FinOps Execution - Monitor, analyze, and report on cloud spend across all CSPs within the Customer's platform environment - Build and maintain spend dashboards, drill-down views, and scheduled reports tailored to agency leadership, financial managers, and tenant organizations - Configure and manage budget threshold alerting, enforcement rules, and spend tracking against funding sources and contracts - Identify spend anomalies and cost optimization opportunities; provide recommendations to agency leadership - Support financial audit preparation, monthly budget reviews, and ad hoc reporting requirements Compliance, Governance & Policy - Create, manage, and monitor compliance checks and standards are aligned to Army/DoD policies - Support DISA STIG, FedRAMP, and DoD IL compliance activities as applicable within the Customer's platform environment - Configure and deploy FinOps policies and tagging enforcement rules to govern resource spend and cloud usage - Triage compliance findings, coordinate remediation tracking, and report status to agency stakeholders Infrastructure-as-Code & Automation - Manage and troubleshoot Terraform Provider configurations for infrastructure-as-code workflows - Support CloudFormation template compatibility, including C2S environment constraints - Develop automation scripts and workflows to reduce manual administrative overhead - Support CI/CD pipeline integrations for related infrastructure and configuration management Stakeholder Enablement & Operational Support - Serve as the day-to-day SME and embedded administrator for agency leadership, financial managers, and tenant teams - Deliver role-specific training and enablement sessions so agency personnel and tenants can self-serve cost and governance data - Participate in agency team meetings, leadership briefings, and status calls as required - Maintain documentation of all work performed, configurations applied, and training delivered - Coordinate with engineering, product, and support teams on escalated issues, bugs, and feature requests Required Qualifications/Education: - Clearance: Active Secret clearance, TS/SCI preferred - U.S. Citizenship required (NO EXCEPTIONS) - 3+ years of experience administering cloud management, FinOps, or cloud governance platforms in a federal or DoD environment - Hands-on experience with AWS GovCloud and/or AWS C2S (Commercial Cloud Service) environments - Working knowledge of cloud financial management concepts: budgeting, funding sources, cost allocation, spend tracking, and FinOps best practices - Experience with multi-cloud environments (AWS, Azure, GCP, OCI) - Proficiency with Infrastructure-as-Code tools, particularly Terraform and/or CloudFormation - Strong written and verbal communication skills with the ability to present technical findings to senior military and civilian leadership - Ability to work independently in a high-trust, embedded customer environment with minimal direct supervision Nice to Have Qualifications: - Direct experience with the platform (or comparable cloud management platforms such as Apptio Cloudability, CloudCheckr, or similar) - Familiarity with DoD compliance frameworks: DISA STIGs, FedRAMP, DoD IL2/IL4/IL5, and Army SAAR processes - Experience with Cloud Custodian policy engine or similar policy-as-code frameworks - Experience supporting a Program Management Office (PMO) or government contracting officer technical representative (COTR) environment - FinOps Certified Practitioner (FinOps Foundation) or equivalent cloud financial management certification - AWS Certified Solutions Architect, Cloud Practitioner, or equivalent cloud certification - Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent experience accepted RCS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities as an applicant, please visit www.dhs.gov/E-Verify All RCS work locations are drug-free workplaces.

About the Role: We are seeking a highly skilled and experienced MarTech Lead with a strong focus on customer data, omni channel personalization and media marketing. In this role, you will leverage your leadership and technical skills to drive the MarTech Team in architecting, designing, developing, and implementing innovative marketing technology solutions that leverage data-driven insights to drive customer engagement and business growth. You will collaborate closely with cross-functional teams and business stakeholders to architect and implement business requirements into robust and scalable MarTech solutions, with a particular emphasis on targeting, retargeting, real-time personalization, and customer data platform (CDP) implementation. Key Responsibilities: Digital Marketing & Targeting Architecture: - Design and implement a robust media marketing architecture for new and existing customers, encompassing - Targeting & Retargeting: Develop and implement strategies for audience segmentation, targeting, and retargeting across various channels (e.g., website, email, social media, etc). Real-time Personalization: - Design and implement real-time personalization strategies for existing and new customers across various channels (e.g.,online and offline channels). - Integrate real-time data streams (e.g., website behavior, location data, purchase history) to deliver personalized experiences. - Partner with Data Engineering to design and integrate rules-based and machine learning-based personalization models. Customer Data Platform (CDP) Development: - Design and implement a CDP strategy, including: - Data Ingestion & Orchestration: Develop and manage data pipelines for ingesting and enriching 1st, 2nd, and 3rd party data. - Customer Segmentation & Profiling: Develop and maintain customer segments based on behavioral, demographic, and other relevant data. - Data Activation: Integrate the CDP with downstream systems (e.g., marketing automation, advertising platforms, NBx and system of engagements ) to activate customer data for personalized campaigns. Prospect Data Store & Management: - Design and implement a robust prospect data store, including: - Data acquisition and enrichment strategies. - Data quality and hygiene processes. - Data privacy and compliance considerations. Cross-functional Collaboration: - Design and implement a scalable and robust MarTech Solution in collabroateion with the Site Engineering and Data Engineering teams - Work closely with marketing, business, cross IT Teams and UX teams to understand their data needs, events to be captured and delivering use cases - Facilitate communication and knowledge sharing across all stakeholders. Technology Expertise: - Deep understanding of MarTech stacks, such as Tealium, Google Cloud Platform, Kafka. - Expertise in CDPs (e.g., Tealium CDP, Adobe Experience Platform, Salesforce CDP,). - Strong understanding of data integration, data warehousing, and data pipelines. - Proficiency in SQL and NoSQL databases. - Experience with cloud computing platforms (Google Cloud Platform). Compensation, Benefits, & Additional Details: At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. - Compensation: $130,000 - 160,000 - Discretionary Annual Bonus Eligibility: Up to 10% - Medical, Dental, Vision, and 401K with a company match - Dependent Care, FSA & HSA accounts - Paid Parental & Bonding Leave - Flexible PTO & office closure on all major holidays - Monthly wellness & internet reimbursements - Professional development including certification support & leadership coaching - Mental Health resources - 100% remote within the United States - Must be able to work EST hours Candidate Privacy Notice

• Support the Brand Operations Manager in monitoring inventory levels to help maintain optimal weeks of cover and prevent stockouts or overstock**• Assist with replenishment planning based on sales velocity, seasonality, and forecast guidance from the Brand Operations Manager**• Monitor aged inventory and support actions to reduce long-term storage fees**• Coordinate with supply chain and warehouse teams to help ensure timely inbound shipments • Support listing optimization including titles, bullet points, backend search terms, and A+ content using Helium 10, Data Dive, and other keyword research tools**• Conduct keyword research based on search volume, ranking difficulty, and competitor gaps**• Assist with ASIN-level analysis to identify opportunities to improve traffic and conversion**• Support testing and refinement of listings to improve organic ranking, CTR, and CVR**• Help ensure keyword distribution across listings follows SEO best practices and avoids duplication**• Support creative requests, and A/B testing initiatives for listing content, images, and other conversion focused elements**• Monitor keyword ranking and search term performance and share findings with the Brand Operations Manager • Support day-to-day Seller Central operations including listings, inventory, and account monitoring**• Help resolve listing suppressions, stranded inventory, and catalog issues**• Handle and escalate Seller Central cases for operational and compliance-related issues as needed**• Monitor Buy Box status and external pricing to identify issues that may affect sales performance or Buy Box ownership**• Monitor customer reviews and ratings and flag recurring feedback themes that may require action • Support audits of FBA shipments, fees, and discrepancies**• File and track Amazon reimbursement claims for lost, damaged, or missing inventory**• Monitor inbound shipments and help investigate receiving issues • Support analysis of ASIN-level performance including sales trends, sessions, conversion rate, contribution margin, and inventory flow**• Prepare daily, weekly, and monthly reports to identify performance gaps and opportunities**• Provide actionable operational insights to support listing and inventory performance • Monitor competitor listings, pricing, and keyword strategies using tools like Helium 10 and Keepa**• Track Best Seller Rank and category trends**• Identify market gaps and share recommendations with the Brand Operations Manager to improve listing positioning • Work closely with the Brand Operations Manager, marketing, creative, and supply chain teams**• Support product launches, listing updates, and international expansion efforts**• Coordinate with design teams for A+ content and image optimization needs

• Monitor, analyze, and optimize infrastructure costs in cloud environments (AWS, Azure, OCI) and on-premises environments; • Develop, implement, and maintain financial governance policies and processes for cloud environments; • Create dashboards and management reports with strategic insights on cloud service consumption and ROI; • Participate in negotiations with cloud service providers to secure better commercial terms; • Define and monitor strategies for purchasing reservations and usage commitments (Reserved Instances, Savings Plans, etc.); • Promote FinOps culture across the organization through workshops, training, and engagement initiatives; • Stay up to date on best practices, trends, and innovations in FinOps and cloud technologies; • Support the ongoing monitoring, analysis, and continuous optimization of infrastructure costs.