• Serve as the internal subject matter expert on all benefits and leave programs • Investigate and resolve complex benefits or payroll-related issues • Stay current on federal and state regulatory updates • Partner with the Benefits team on updates to state leave programs • Collaborate with HR, Payroll, Legal, and Finance teams • Provide training and guidance on benefits compliance requirements

ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers. We are looking for a Budgets and Forecast Analyst: The Budgets and Forecast Analyst will budget monthly and annual Engineering spend by both project and Metafunction & Develop Financial reporting tools. Activities: - Maintain the financial budget & forecast for Engineering - Develop and implement solutions that leverage these technologies to solve business problems related to financial reporting. - Develop custom templates, solutions, and other reusable components to streamline the development process. - Create workflows, data integrations, and custom dashboards using Power Automate and Power BI. - Develop and maintain data models, data flows, and data visualizations using Power BI. - Functional/operational controlling and reporting. - Assist in preparation of annual Engineering budget - Global SOW alignment and tracking - SAP administration - Prepare special finance reports upon request from customers and organization senior leadership - Organization reporting structure for all cost centers (WBS levels} - Workflow for Requisitions / Invoice –tracking and approval - Maintain org flow matrix for all approval levels

Role Description The Payor Analyst is responsible for maintaining critical system files, included but not limited to Insurance Databases Files and other applicable reference tools that support the reimbursement process. Additionally, the Payor Analyst assists the audit team by pulling necessary documentation to support an audit, or deep dive requests as needed. - Maintain and manage the Payer Information Management System database, ensuring payer files are accurate, current, and aligned with reimbursement workflows. - Review, clean, and update insurance database records such as payer processing information, Prior Authorization and Appeals requirements, key contacts, required documentation, and documented payer best practices. - Serve as point person in collecting and validating new insights from cross-functional team members on payer policies, requirements, and review process nuances. - Act as a cross-functional liaison connecting with internal and external stakeholders to understand and disseminate knowledge changes in payer policies/requirements/processes. - Clean and update current system files. - Receive payer notices and updates, load to payer database, and keep staff informed of payer changes. - Ensure necessary departments are notified of changes and maintain a file of payer changes or notices for future reference. - Work with operations groups to create payer roadmaps guiding users to appropriate billing/PA/Appeal documentation and procedures based on prescribed treatment. - Assist Quality team by retrieving and compiling required documentation for various audit requests. - Support staff training on departmental policies and procedures, focusing on best practices to maximize first-submission accuracy and effectiveness. - Serve as a Subject Matter Expert (SME) for operations to help educate clients on best practices. - Collaborate with client stakeholders to receive and share insights on evolving payer trends and changes impacting access and reimbursement. - Participate in Payer Focus Groups or other applicable meetings to share and identify payer nuances or trends. - Share relevant insights and key learnings with internal and client stakeholders on an ongoing basis. - Prepare updates in partnership with leadership and communicate key information to hub stakeholders. - Collaborate with the Quality team to ensure identified learnings are consistently incorporated into operational practice. Qualifications - 5+ years of professional work experience required. - Payer experience with a specific background in healthcare reimbursement, PBM, or hospital setting strongly preferred. - 3+ years of MS Office experience. Requirements - Background in Health Care or Reimbursement with 1-3 years auditing and quality assurance work experience. - Knowledge of insurance plans including government payers, i.e. Medicaid, Medicare, and Tricare. - Ability to organize work assignments, set priorities, and complete work with minimum supervision. - Knowledge and skills to understand insurance benefits including the prior authorization and appeal process. - Experience in medical terminology - 1-3 years related Industry experience and/or training; or equivalent combination of education and experience. - Demonstrated leadership capabilities. - Proven ability to work with a high degree of accuracy and attention to detail. - Proficient in Excel, Access, Word, and PowerPoint. - Strong written and verbal communication skills, including the ability to interact with internal/external business partners in person or by phone. - Able to work effectively with other internal/external functional departments. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement. - Flexible work environment. - 20 days (about 3 weeks) of PTO. - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs.

Role Description Patients are at the center of our business strategies. The Quality Analyst is responsible for delivering high quality service through call monitoring of incoming and outgoing patient, provider, and client calls. In addition to completing call observations, responsibilities include: - Hosting internal/external call calibration sessions - Providing onsite leadership support - Providing reporting/quality trend analysis - Assisting with project work as assigned The role involves solving a range of straightforward problems and analyzing possible solutions using standard procedures. Primarily internal contacts with infrequent inter-organizational and outside customer contacts on routine matters. Specific job duties: - Call Monitoring: Review incoming and/or outgoing patient, provider, client contacts and evaluate Advocate performance based on a standard set of criteria. - Provide Leadership Support: Provide onsite leadership support to Quality Representatives, Business Partners/Customers in St. Louis by providing floor support, answering questions, responding to leadership requests, presenting quality program/initiatives, etc. - Reporting/Trend Analysis: Analyze and provide weekly/monthly trending analysis to Management staff. - Service Improvement Projects: Participate or lead projects to help drive quality improvements and/or expand services. - Calibration Sessions: Provide support to AMs and SDMs by participating in and hosting internal/external client calibration sessions. - Standard Works Support: Additional duties include but are not limited to taking phone calls, reviewing Source and emails, attending training, distributing monthly evaluations, etc. - Ability to travel as needed. - Actively participates in in-person and virtual meetings/events (internal and external). Qualifications - Bachelor’s degree in related field, or 8 – 11 years of equivalent work experience - 2 – 5 years of relevant experience or MA/MS degree - General PC knowledge including Microsoft Office, Internet, and email - Strong customer service/quality background experience - Excellent verbal and written communication skills - Strong prioritization skills - Strong leadership skills with some supervisory experience preferred - High regard for superior quality of service - Strong analytical skills - Ability to work independently in a fast-paced environment Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Flexible work environment - Discretionary PTO (Paid Time Off) - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short term disability - Long term disability - Life insurance - Discount programs Company Description UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.