Office Depot

• responsible for the overall presentation, financial results, execution of company programs and direction of 15-20 store locations • support the company culture, which includes, but is not limited to consistent customer service, sales culture, store presentation, and operational excellence • complete DM Audits/Store reviews each month as well as coaching and developing the management team within the different stores • ensure total store compliance with all company policies, and communicates these policies to all employees in a developmental, associate-oriented manner • provide a consultative selling environment through coaching and feedback to all members of the management and employee teams • work with organizations outside of the store to make Office Depot a leader within the local business community

• Lead, coach, and develop a high-performing Last Mile Transportation Team to achieve operational excellence • Comprehensively manage the Last Mile Transportation P&L • Translate volume forecasts into carrier capacity requirements and fleet sizing • Partner with Supply Chain, Finance, Technology, and Sales to improve SLAs • Promote and enforce a culture of safety

• Provide accurate and timely financial information for the Retail Business Unit • Manage Store P&L process and communicate results • Develop complex financial models • Identify opportunities to improve efficiency and streamline workflows • Work with large data sets to ensure accuracy and support reliability

• Collaborate with the Merchandising team to develop, test, implement and maintain effective base and promotional pricing strategies for both retail and online sales channels utilizing pricing optimization software to maximize sales and profitability • Track key business metrics (e.g. sales, share, value perception, margin, customer attributes, etc.) to continually evaluate pricing effectiveness and refine pricing strategies as needed to maximize sales and profitability • Pricing maintenance including establishing and updating family structures, ensuring compliance with vendor MAP pricing requirements, competitor price matching and execution of Merchant initiated price changes to ensure great customer experience • Manage and monitor competitive pricing data and matching strategy to ensure that we have accurate data to base pricing recommendations and are maximizing ROI for our pricing optimization software

• Administer health and retirement programs by supporting eligibility processing and payroll deductions • Perform routine audits of eligibility files and vendor databases • Support absence management processes by coordinating with Coworker Relations • Assist with preparation of compliance documentation and support government filings and audits • Support annual enrollment activities by assisting with system testing and post-enrollment audits • Recommend improvements to existing procedures and contribute to process refinement initiatives

Role Description A Sr. Director, Information Security is responsible for developing and authorizing implementation of departmental policies. This position directs the activities of one or more functional areas through managers/senior managers who have overall responsibility for the successful operation of those assigned areas. This position has control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. This position works on complex problems within information security functional areas by identifying and evaluating issues through assessments. - Designs, develops, and implements the security infrastructure roadmap for ODP and affiliates - Identify and present risk management issues to executive leadership - Deploy security measures to mitigate risk across the enterprise - Develop and maintain relationships with information technology hardware/software and consulting service suppliers - Manage an incident response, vendor relationships, outsourcing contracts, etc. Qualifications - Bachelor's degree or equivalent experience - Area of Study: Computer Science, Information Security - Minimum Years of Experience: 10+ - Type of Experience: 10 years in a managerial role, 10+ years of experience in eMarketing, eMerchandising and Information Technology field and leading/managing eCommerce teams Requirements - Analytical Skills: Superior analytical skills; capable of refining strategic, technical roadmaps and synthesizing to make improvements and recommendations. Relies on scientific findings in decision making, establishes relevant KPIs and routinely tracks them. - Communication Skills: Excellent verbal and written communication skills; regularly required to make presentations to stakeholders, and must clearly present, articulate, and defend research findings, design decisions, and formulated strategies to the stakeholders in a way that they can relate to and easily understand. - Interpersonal/People Skills: Ability to facilitate smooth collaboration and relations necessary to be successful in this role; not troubled by complications, disagreements, and unnecessary delays. Ability to build trust among team members and convince people to follow him/her. Effective presentation skills. Exceptional relationship building skills required. - Leadership Qualities: Ability to continuously drive results, display a high level of confidence not just in self but in other people as well, inspire and motivate team performance. Demonstrate an ability to navigate complex situations and tasks with calmness and composure, setting an example for others. Ability to identify, attract, and develop team talent. - Experience with functionality delivery from concept to deployment, as well as leveraging mobile, social, and other rich media applications to build web solutions that delight customers. Benefits - Competitive salaries - Benefits package, which includes a 401(k) and more - Opportunities to move and grow within the organization Company Description The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

• Focus on in-person networking and cold calling strategically important customers in markets with high opportunity where a field presence is necessary to win. • Partner with generalist account owners and create relationships with key decision influencers, decision makers, and end users either within prospective customers or existing customers with no spend within CBFS. • Expand sales within existing customers without CBFS spend by presenting a portfolio of CBFS-specific solutions using a strategic pricing strategy. • Generate long-term profitability and revenue for ODP Business Solutions through acquisition of net-new high potential accounts by selling them portfolio of CBFS-specific solutions. This will require the associate to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales, with little or no supervision. • Grow share of wallet in existing high-pen customers by marketing new / alternative product offerings. • Analyze historic sales within customer and brainstorm potential add-ons (incl. engaging with generalist account owners). • Seek out and identify margin expansion opportunities within customers. • Proactively manage opportunities & forecast sales in existing customers. • Maintain customer info in ODP Business Solutions’ CRM. • Allocate time for review & reflection on successful customer interactions and lost sales for self-development and improvement. • Answering ad-hoc category-specific inquiries from generalist reps to educate and upskill generalists on their category of expertise. • Coordinate with relevant ODP Business Solutions sales support functions to price and quote. • Other duties as assigned.

Role Description The Furniture Project Specialist is responsible for all projects that require some level of coordination or other factors deemed necessary to require dedicated project management. This position will handle a variety of sized projects and can span all activities of supporting a project. - Act as point-of-contact throughout project process. - Align appropriate internal and/or subcontracted resources to accomplish the work. - Schedule and coordinate all installation activities with sub-contractors and building resources. - Review furniture installation plans with each contractor. - Interface with appropriate parties to monitor product orders and schedule teardown of existing furniture, if required. - Provide customer service and convey accurate, thorough information related to status updates, problems, and customer issues to the sales team. - Maintain complete and accurate record of the entire project (project folder) including: - Approved plans - Budgets and schedules - Correspondences - Product orders and acknowledgements - Delivery tickets - Labor timesheets - Subcontractor invoices - Execute and adhere to project timelines including order entry, production schedules, delivery and installation, and problem resolution. - Communicate project status throughout the sales process. - Identify project issues and provide cost-effective solutions to ensure project completion while minimizing gross profit erosion. - Manage and monitor the furniture ordering process including: - Ordering acknowledgements - Creating installation packets - Updating installation schedule dates - Identifying back charges - Managing punch lists - Initiating claims process for warranty issues - Tracking proof of deliveries - Participate in project planning and design meetings and provide input as appropriate. - Review final furniture plans for accuracy and completeness. - Assist with developing a furniture package in response to RFP. - Participate in client presentation meetings and explain the project manager role throughout the project duration. - Develop a relationship with the client through consistent communication throughout the project. - Research, craft, and assemble all proposals and bids targeted to the customers’ needs. - Monitor job-site throughout delivery and installation phases. - Attend construction meetings and provide information to general contractor. - Schedule use of service elevators, loading docks, and parking facilities. - Maintain a working knowledge of all OM Workspace preferred vendor products. Qualifications - Level of Formal Education: Bachelor's degree or equivalent experience - Area of Study: Project Management or Design - Minimum Years of Experience: 3 - Type of Experience: Knowledge of construction or project management acquired through formal education, or 3 – 5 years on-the-job application. - Equivalent to a Bachelor’s degree in business administration or interior design. - Special Certifications: Project management, safety training, and/or LEED certification a plus. Requirements - Ability to navigate through AutoCAD drawings with various viewer software packages (e.g. TrueView). - Ability to read and interpret floor plans, blueprints, and installation drawings. - Analytical and problem-solving skills. - Organizational & Project Management skills. - Working knowledge of all preferred vendor products (e.g., Teknion). - Written and verbal communication skills with the ability to influence multiple stakeholders. - Ability to develop and sustain productive customer relationships. - Ability to lead and engage a work team to deliver results and achieve project objectives. - Ability to identify project and sales opportunities to drive company revenue. - Ability to travel within a given market or geography 50-75%. - Must be able to work in all-weather conditions and in a safety-sensitive work environment. - Must have a valid driver’s license and own transportation. - Familiarity with all phases of commercial furniture projects for scheduling purposes. Benefits - Competitive salaries - Benefits package, which includes a 401(k) and more - Opportunity to move and grow within the organization - Eligibility to participate in an incentive program How to Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

The T1 Customer Support Representative is responsible for resolving problems and providing proactive recommendations for products, services, and solutions to address issues impacting our top revenue customers (all over $1M). This role is responsible for taking appropriate actions to execute solutions, resolve or escalate issues to the team manager on behalf of the customer or sales representative. Additionally, this role will handle inbound email and chat contacts from T1 customers and sales representatives, and provide assistance with inquiries related to ordering, products, services, returns/exchanges, and delivery delays. This role has a remote work designation unless otherwise required by customer contract/needs (i.e., work on site for customer location(s)), all subject to change based on customer demands. Primary Responsibilities: - Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. - Take appropriate action to execute solutions, resolve, or escalate issues to team Manager on behalf of the customer or sales representative. - Assist with any additional service area based on business needs or performs special projects as needed. - Answer inbound email contacts from customers. - Assist T1 customers with inquiries related to ordering, products, services, returns/exchanges, delivery delays and other service inquiries. - Answer inbound chat (such as SCOE & forwarded customer email) contacts from sales representatives. - Assist sales representatives of T1 accounts with inquiries related to ordering, products, services, returns or exchanges, delivery delays or other service inquiries. - Document and report any errors in pricing, product descriptions, unit of measure, product availability or other service opportunities that do not meet company standards and escalate critical issues. - Other duties and responsibilities as assigned. Education and Experience: - Level of Formal Education: High School diploma or equivalent, Bachelors preferred - Area of Study: Customer Service - Years of Experience: Minimum 3-5 years of experience in related field - Type of Experience: Customer Service, Sales Support - Technical Competencies & Information Systems: Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. - Skills & Abilities: - Excellent verbal and written communication skills. - Ability to work as a team player - Time Management skills, ability to multi-task - Organizational skills - Good customer relationship building skills - Demonstrated ability to initiate and analyze complex or undefined issues to determine proper course of action - Language Skills: Excellent communication in English (written and verbal) and interpersonal skills - Personal Attributes & Other/Preferred: - Strong customer service orientation - Self-Starter - Analytical - Able to succeed in an ambiguous environment About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC; The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. Back in 1986, Office Depot® OfficeMax® started with one single store located in Ft. Lauderdale, Florida. The vision: a place where customers could purchase office supplies in bulk for very low prices. Fast forward 30+ years, and here we stand ­– a multi-billion-dollar business leader with 1,300+ stores and a world-class website serving millions of valued customers around the globe. As we look to the future, we are focused on remaining a world leader in business services, office supplies and trusted support. Our goal: to find new and exciting ways to help our customers be the best they can be – and turn “business as usual” upside down. With an amazing team of approximately 38,000 associates, we have an incredible variety of roles in which you can help contribute to the success of an innovative, forward-looking, business leader. Where do you see yourself? Retail Careers Supply Chain Careers Sales Careers Corporate Careers

• Create and manage Public Cooperative Agreements and/or Private GPO Agreements. • Own RFP responses, contracting (lead agency and end customer when necessary), implementation, pricing management, business reviews, contract extensions, new solicitations, rebate validation and coordination, audit coordination, and support for Federation partners with programs where applicable. • Responsible for compliance to legal agreement (pricing, rebates, admin fees, marketing, etc.). • Create and lead strategic, collaborative actions to assist selling team to build new business, maintain and grow existing revenue within assigned territories. • Attend key customer meetings and collaborate with field, ISO, and Federation reps to prepare customer strategy and sales presentation for meetings. • Participate in joint sales calls and serve as a conduit for all sales and contract compliance teams. • Analyze market opportunities and deployment strategies for field sales management & field sales. • Report & share significant competitive activity. • Participate in quarterly business reviews with customers, field & field management as appropriate. • Conduct training on ODPBS, GPO, and cooperative contracts for field, ISO, and Federation representatives. • Create marketing materials for field and cooperative marketing partners. • Ongoing maintenance of assets in key communication portals: SFDC & Sales Communication Portal. • Other duties as assigned.