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Appinio logo
Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Working Student Product Operations (m/f/d)

Location

Germany

Posted

59 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Working Student Product Operations (m/f/d)

Appinio

Allow us to introduce ourselves Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? 🚀 Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here Your mission as a Working Student Product Operations (m/f/d) Support the day-to-day operations of the Appinio mobile app by helping ensure a high-quality user experience. You will work closely with Product Management to review support tickets, validate user-reported issues, and assist with daily quality checks and making sure recurring operational tasks are handled reliably and nothing falls through the cracks. What you will be doing - Review and help manage incoming support tickets related to the Appinio mobile app - Understand, categorise, and prioritise user-reported issues based on urgency and impact - Validate support cases by reproducing bugs and checking whether issues are genuine, urgent, or already known - Run daily quality checks of the mobile app to ensure key user flows are working properly - Identify patterns in support requests and highlight recurring issues to the product team - Perform manual checks related to community operations, including user bans and related review tasks based on internal guidelines - Document findings clearly and help maintain internal tracking of bugs, incidents, and quality issues You will thrive in this role if - You have a strong interest in mobile apps, product operations, and user experience - You are organised, detail-oriented, and comfortable working through tasks in a structured and reliable way - You are proactive, can identify what is important and urgent, and are comfortable making judgment calls within clear guidelines A few words about the team: - Our Mobile App team works at the intersection of product and operations. We care about the details that make a real difference to our users and move quickly to solve problems as they arise. You will work closely with Product Management and collaborate with QA, development. Additional role details - This role will report directly to our Senior Product Manager Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here. Learn more about us: appinio.com LinkedIn Xing Kununu Instagram

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Alzheimer's Association® logo

Associate Director, Product Operations - ALZPro

Alzheimer's Association®

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future.

Full TimeRemoteTeam 1,001-5,000

Position Summary: The Associate Director, Product Operations – ALZPro, supports the execution, delivery, and continuous improvement of ALZPro, the Alzheimer’s Association’s digital platform and suite of products designed for professionals in the dementia space.This role ensures that ALZPro and its related offerings are reliable, user-centered, strategically aligned, and operationally sound. Blending strategic product thinking with strong project and operations management, the associate director oversees roadmap execution, intake and prioritization processes, cross-functional coordination, and performance optimization across the ALZPro portfolio. The role is responsible for maintaining a coherent, high-quality user experience while supporting the evolution of both the platform and the products housed within it. This position partners closely with product leadership, IT, digital strategy, integrated marketing, medical and scientific affairs, and professional education teams. Responsibilities Product roadmap and delivery - Execute and operationalize the ALZPro product roadmap in partnership with product leadership. - Translate strategic priorities into clear releases, feature sets and implementation plans. - Coordinate discovery, requirements gathering, user story development and acceptance criteria in collaboration with thecommunity and rural health team, scientific and medical affairs, professional education, evaluation, IT, marketing, and operations teams. - Lead release planning and go-live readiness to ensure smooth launches and minimal user disruption. - Ensure alignment between business priorities, technical execution and user needs. Project and Release Management - Manage complex, cross-functional ALZPro projects (e.g., new learning journeys, data tools, system integrations) using structured project management practices. - Build and maintain integrated project plans, timelines, dependencies, risks and budgets; escalate issues and unblock teams to stay on track. - Monitor project progress, identify risk and drive issue resolution in collaboration with other teams. - Provide clear, decision-ready status updates for business partners and leadership. - Support release documentation, including launch materials and internal readiness communications Operations and process optimization - Design, implement and refine ALZPro operating processes (intake, prioritization, governance, release cycles, change management) to increase speed, quality and consistency. - Standardize documentation, workflows and templates for ALZPro projects, to enable consistent, repeatable ways of working. - Improve operational efficiency, quality and accountability across platform and content teams. - Track execution performance and coordinate corrective actions teams. Data, insights and continuous improvement - Track, analyze and report product and operational KPIs, such as adoption, engagement, NPS, task completion, incident trends and cycle times. - Partner with analytics and user research to synthesize qualitative and quantitative insights that guide roadmap, UX and process improvements. - Support pilot testing, evaluation and post-launch reviews to inform future improvements. - Identify opportunities to improve user experience, workflow efficiency, and product performance. Stakeholder and vendor coordination - Coordinate cross-functional workstreams across IT, digital, content, marketing, field staff, and support teams. - Serve as a primary operational point for day-to-day ALZPro product updates and delivery activities. - Support coordination with vendors supporting ALZPro platforms, including LMS, CMS, and other digital tools. - Facilitate recurring team meetings, including standups, sprint planning, retrospectives and working sessions. Other duties as assigned Qualifications - Bachelors Degree - 3-5 years of experience in digital product, product operations, or program/project management, preferably in healthcare, health tech, or professional education. - Familiarity with dementia care, brain health, or clinical/professional audiences is preferred but not required; high motivation to learn this domain is essential. Knowledge, Skills and Abilities - Solid project coordination and execution skills, with experience supporting digital products, platforms or programs in cross-functional, virtual-first environments. - Working knowledge of basic product, project or operations workflows (e.g., intake, timelines, documentation, release support). - Ability to follow established processes and contribute to improving them over time. - Comfort working with data, dashboards and basic performance metrics to inform decisions. - Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical colleagues. - High attention to detail, strong organizational skills and the ability to manage multiple priorities. - Demonstrated reliability, accountability and willingness to learn in a fast-moving environment. Title: Associate Director, Product Operations - ALZPro Position Location: Remote Full time Position Grade & Compensation: Grade 508 Exempt The Alzheimer's Association’s good faith expectation for the salary range for this role is between $80,000-$85,000 Reports To: Director, Healthcare Mission Engagement Who We Are: The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia. The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing. Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act at the Alzheimer's Association. The Alzheimer's Association will conduct an individualized assessment of the material job duties of this job include working with vulnerable communities which the employer may reasonably believe that Criminal History may have a direct, adverse and negative relationship for the safety of the community. The background check will include searches for: social security person search, public reports, county & federal criminal reports, multi-jurisdictional, sex offender database, NSOPW national sex offender, education, employment history, motor vehicle or driving history, and reference checks.

Texas
$80K - $85K / year
24-MAG logo

Senior Technical Product Operations Specialist

24-MAG

This opportunity is available through a leading AI-driven work platform.

Role Description We are sharing a specialised full-time W-2 opportunity for experienced product operations and technical program professionals with strong backgrounds in data analysis, SQL, AI-assisted workflows, and technical product quality operations. This role supports an exciting opportunity through Cincinnatus LLC, an enterprise staffing company that partners with leading technology companies to place highly skilled professionals into full-time and long-term contingent roles. Selected professionals will work within a Product & Regulatory Operations organization focused on user and business safety across major platform products, helping drive growth, engagement, and product quality through data-driven decision-making, technical tooling, and LLM-related operational workflows. This role is especially well-suited to professionals with strong technical acumen, product sense, and experience building analytical solutions, leveraging AI tools, and improving product operations through automation, data analysis, and structured labeling workflows. Key Responsibilities - Technical Product Operations & Program Execution - Support execution strategy across multiple products and platforms, including kickstarting 0 to 1 efforts, accelerating execution, and improving quality and outcomes through programmatic and technical solutions. - Manage general program activities to identify opportunities, predict roadblocks, and strengthen cross-functional relationships through technically rigorous execution. - Proactively identify program risks, develop data-backed mitigation plans, and communicate rationale and updates clearly across teams. - Data Analysis, Reporting & Decision Support - Write and optimize SQL queries to collect, transform, and analyze product data from multiple sources. - Identify trends, patterns, and insights that inform business and product decisions. - Build and maintain dashboards, reports, and visualizations using internal dashboard tools and Google Sheets to support real-time decision-making. - AI-Enabled Workflow Improvement & LLM Operations - Leverage AI agents and AI-assisted tools to accelerate data analysis, automate repetitive tasks, and prototype solutions. - Support labeling and large language model training workflows across organizations. - Apply technical tooling to improve operational quality, execution speed, and workflow consistency. - Support programmatic improvements through structured use of data, automation, and emerging technical methods. Qualifications - 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience with a strong focus on technical product operations. - Strong proficiency in SQL, including advanced queries with CTEs, window functions, joins, aggregations, and data transformations. - Experience with AI agents and AI-assisted workflows, including iterative prompting and workflow acceleration. - Expert-level proficiency in Google Workspace, especially Google Sheets, including step-by-step documentation, complex formulas, pivot tables, and automated workflows. - Strong multi-tasking ability and experience managing multiple workstreams simultaneously. - A self-starter mindset with the ability to work independently and drive projects forward without close supervision. - Strong critical thinking, time management, and organizational skills. - Data annotation or labeling skills and LLM training experience within product quality environments. Preferred Qualifications - Experience with VS Code or similar development environments. - Experience with low-code or no-code prototyping or AI-assisted code generation. - Experience building dashboards and data visualizations using tools such as Tableau, Looker, or internal dashboard platforms. - Familiarity with data pipelines, ETL processes, or data infrastructure concepts. - Experience working with engineering teams on technical specifications and requirements. - Background in quality assurance, triage operations, or ML and AI validation workflows. - Experience testing, developing, and implementing test strategies for products and features. Why This Opportunity - Contribute specialised product operations and technical workflow expertise to a high-impact enterprise role. - Work at the intersection of product quality, regulatory operations, data analysis, AI tooling, and LLM-related workflows. - Join a structured enterprise environment through a full-time W-2 contingent role. - Competitive hourly compensation with strong relevance across modern technical operations and AI-enabled product workflows. Contract Details - Full-time W-2 role through Cincinnatus LLC. - Contingent position supporting a leading technology company. - Fully remote within the United States. - Hourly compensation of $60–$80 per hour. - This is not a freelance or project-based engagement. - Roles through Cincinnatus are structured, role-based positions that typically involve full-time or fixed-term commitments and close collaboration with client teams. - Start date: Immediate.

United States
$60 - $80 / hour
Job Closed
24-MAG logo

Senior Technical Product Operations Specialist II

24-MAG

This opportunity is available through a leading AI-driven work platform.

Role Description We are sharing a specialised full-time W-2 opportunity for experienced product operations and technical program professionals with strong backgrounds in data analysis, SQL, cross-functional execution, and technical workflow optimization. This role supports an exciting opportunity through Cincinnatus LLC, an enterprise staffing company that partners with leading technology companies to place highly skilled professionals into full-time and long-term contingent roles. Selected professionals will work within a Product & Regulatory Operations organization focused on user and business safety across major platform products, helping drive growth, engagement, and product quality through data-driven decision-making and technical tooling. This role is especially well-suited to professionals with strong technical acumen, product sense, and experience building analytical solutions, leveraging AI tools, and improving operational programs through automation and structured analysis. Key Responsibilities - Technical Product Operations & Program Execution - Support execution strategy across multiple products and platforms, including initiating 0 to 1 efforts, accelerating execution, and improving quality and outcomes through programmatic and technical solutions. - Manage general program activities to identify opportunities, predict roadblocks, and strengthen cross-functional relationships through technically rigorous execution. - Proactively identify program risks, develop data-backed mitigation plans, and communicate rationale and updates clearly across teams. - Data Analysis, Reporting & Decision Support - Write and optimize SQL queries to collect, transform, and analyze product data from multiple sources. - Identify trends, patterns, and insights that inform business and product decisions. - Build and maintain dashboards, reports, and visualizations using internal dashboard tools and Google Sheets to support real-time decision-making. - AI-Enabled Workflow Improvement - Leverage AI agents and AI-assisted tools to accelerate data analysis, automate repetitive tasks, and prototype solutions. - Apply technical tooling to improve operational quality, execution speed, and workflow consistency. - Support programmatic improvements through structured use of data, automation, and emerging technical methods. Qualifications - 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience with a strong focus on technical product operations. - Strong proficiency in SQL, including advanced queries with CTEs, window functions, joins, aggregations, and data transformations. - Experience with AI agents and AI-assisted workflows, including iterative prompting and workflow acceleration. - Expert-level proficiency in Google Workspace, especially Google Sheets, including complex formulas, pivot tables, detailed documentation, and automated workflows. - Strong multi-tasking ability and experience managing multiple workstreams simultaneously. - A self-starter mindset with the ability to work independently and drive projects forward without close supervision. - Strong critical thinking, time management, and organizational skills. Preferred Qualifications - Experience with VS Code or similar development environments. - Experience with low-code or no-code prototyping or AI-assisted code generation. - Experience building dashboards and data visualizations using tools such as Tableau, Looker, or internal dashboard platforms. - Familiarity with data pipelines, ETL processes, or data infrastructure concepts. - Experience working with engineering teams on technical specifications and requirements. - Background in quality assurance, triage operations, or ML and AI validation workflows. - Experience testing, developing, and implementing test strategies for products and features. Benefits - Contribute specialised product operations and technical workflow expertise to a high-impact enterprise role. - Work at the intersection of product quality, regulatory operations, data analysis, and technical tooling. - Join a structured enterprise environment through a full-time W-2 contingent role. - Competitive hourly compensation with strong relevance across modern technical operations and AI-enabled workflows. Contract Details - Full-time W-2 role through Cincinnatus LLC. - Contingent position supporting a leading technology company. - Fully remote within the United States. - Hourly compensation of $60–$80 per hour. - This is not a freelance or project-based engagement. - Roles through Cincinnatus are structured, role-based positions that typically involve full-time or fixed-term commitments and close collaboration with client teams. - Start date: Immediate.

United States
$60 - $80 / hour
Job Closed
Full TimeRemoteTeam 1,001-5,000Since 1968H1B Sponsor

• Define and maintain content and operational standards for modeled data, including product hierarchies, taxonomies, metadata, and schema conventions • Intake, interpret, and operationalize delivery platform requirements, translating schemas, metadata expectations, SLAs, and cadence into execution standards • Prepare and align modeled data assets to be platform‑ready, ensuring metadata, schemas, and taxonomies integrate seamlessly across downstream delivery environments • Establish and evolve product operations frameworks that enable consistent delivery, dependency management, and cross‑team alignment across multiple Agile teams • Proactively identify and manage delivery risks, constraints, and cross‑platform dependencies, driving operational readiness for launches, changes, and deprecations • Own production readiness, service reliability, and operational health, including incident learnings, post‑launch reviews, and external partner change coordination • Define and track operational KPIs (availability, quality, adoption, cost efficiency) and lead continuous improvement initiatives to improve scale, reliability, and efficiency.

United States
Job Closed