Role Description We are seeking a Franchise Business Consultant who will partner with franchise owners to help them grow, scale, and succeed. This role will focus on supporting owners as they ramp up their businesses by providing coaching, training, and guidance in operational, sales, and technical areas. The ideal candidate will bring a mix of business acumen and industry knowledge, with a proven ability to help service-based businesses achieve stronger results. This position plays a key role in ensuring franchisees adopt best practices, drive revenue growth, and strengthen both technical and operational capabilities across the network. - Coach new franchisees on business planning, ramp-up strategies, operational excellence, and overall business growth. - Deliver training and support in core areas of the business, which may include operational best practices, b2c sales, operation systems, seasonal services, or other areas of expertise. - Conduct on-site and virtual visits with owners to identify growth opportunities, evaluate needs, and provide actionable feedback. - Lead and support regional and network-wide training programs for franchisees and franchise support personnel. - Partner with internal teams and vendors to align on systems, pricing models, and brand standards. - Serve as a resource for point-of-sale (POS) training, reporting, and operational optimization. - Continuously improve tools, processes, and training resources to help owners and their teams achieve stronger results. Qualifications - 3+ years of experience in business consulting, franchise business coaching, and/or franchise ownership. - Demonstrated ability to train, mentor, or coach others to success. - Strong communication and facilitation skills, both in-person and virtually. - Collaborative and adaptable, with the ability to work effectively in a fast-paced environment. - Comfort with technology, operational systems, and field service tools. - Ability and willingness to travel up to 40%. Requirements - Experience supporting or working within a franchise model. - Bachelor's degree or equivalent degree/field experience. - Background in sales performance and driving revenue growth. Key Attributes for Success - Confident coach, communicator and facilitator. - Hands-on problem solver who thrives in the field and with people. - Flexible, adaptable, and motivated to support both business and technical success. - Passion for helping others grow and build profitable, sustainable businesses. Company Description Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at EmpowerFranchising.com.

Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should. In this role, you will… - Confirm coverage and manage claims and suits brought against policyholders. - Interpret, analyze, and resolve coverage issues. - Select and appoint legal counsel. - Manage litigation with outside counsel and policyholders. - Manage litigation costs, incl. fees and expenses. - Post timely and accurate Loss and ALE reserves. - Resolve cases via dismissal, settlement or trial. - Negotiate case resolutions. - Provide service to insureds and assist in sales and account retention efforts. - Perform other activities required of a claims professional. We are looking for candidates with… - Minimum of five years of claim experience with senior care/long term care professional liability and general liability claims. Multi-state experience preferred. - J.D. (preferred), but will consider a Bachelor's degree if the candidate possesses other, pertinent industry experience. - Strong negotiating skills. Why MedPro? MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 250,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset – make MedPro a preferred employer that many call their career home. General: The annual gross base salary range is $85,000 to $150,000. This range anticipates the low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills and competencies. Salary is one component of MedPro’s total compensation and benefits package, which includes medical, vision and dental insurance options, life and accident insurance, 401(k), and short-term and long-term disability insurance. For a more detailed overview, visit our careers website at www.medpro.com/careers. #LI-EH1 #LI-Remote

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Do you have a passion for AI, Customer Experience (CX), or solving complex challenges by deeply understanding customer needs? Are you excited about the transformative potential of AI-powered solutions in CX, and eager to help organizations harness AI to reimagine how they engage with their customers? As a Solutions Consultant with an emphasis on AI-first solution design, you’ll be at the forefront of technological innovation, combining your creativity with AI-driven tools to build powerful, human-centered experiences. We’re looking for individuals with a track record of finding creative, tech-forward solutions to complex problems—thinkers who can envision what’s possible through AI orchestration, automation, multi-agent systems, and data-driven decision-making. As a technical ambassador of Genesys, you’ll showcase the future of experience orchestration across AI-infused CX across digital and voice experiences, helping customers innovate and transform. Why Work for Genesys? - Shape the future with AI: Showcase your technical expertise by developing and presenting AI-native, CX-focused demonstrations that resonate with executives, stakeholders, and key influencers. - Drive strategic outcomes: Understand customer strategies and demonstrate how Generative AI, Large Action Models (LAMs), Predictive Analytics, and Agent Assist capabilities deliver measurable business value. - Flexibility and independence: Design your work with autonomy while leveraging AI-assisted productivity tools, intelligent demo environments, and data-rich engagement analytics. - Continuous learning: Access on-demand and in-person training with a focus on AI best practices, prompt techniques, CX innovation, and product evolution. - Collaborative innovation: Work closely with talented professionals to co-create AI-enabled CX solutions that address real-world customer challenges while contributing to content development, internal enablement, and scalable best-practice assets. What You Will Be Doing Discover Lead strategic discovery sessions and workshops with business users to uncover CX challenges and gaps, identify opportunities for AI augmentation and multi-agent automation, and define ROI-driven outcomes. Design Create customized demos and solution stories that highlight AI functionality—including conversational AI, Agentic AI, A2A orchestration, predictive insights, intent recognition, and speech analytics—to drive business value, and experience doing so is a plus. Learn and Share Stay current on Genesys’ rapidly evolving AI products and best practices. Use this knowledge to guide customers throughout the implementation process, ensuring AI maturity progression and measurable value realization. What You Need to Be Successful - Working knowledge of Agentic and/or Generative AI, including how to convey their business and technical value to customers - Experience building static, video and AI-generated technical content - Familiarity with Large Action Models (LAMs), Agent-to-Agent (A2A) patterns, and Model Context Protocol (MCP) as applied to CX automation and orchestration - Experience in a Cloud or SaaS environment, preferably with AI solution exposure - Strong interpersonal skills with polished verbal and written communication - Ability to thrive in a fast-paced, collaborative, and cross-functional environment - Comfort working with APIs, data flows, and AI-powered interaction models (bots, routing, analytics) - Technical proficiency in IT concepts, software standards, databases, and networking - Bachelor’s degree preferred; experience with CRM integration, software implementation, or light coding is a plus - Willingness to travel up to 50% Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $123,100.00 - $216,500.00 Benefits: - Medical, Dental, and Vision Insurance. - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

• Telefonische Beratung unserer Kunden. Dies beinhaltet die Unterstützung bei der Auswahl geeigneter diagnostischer Tests im Bereich Labor- und Inhouse Diagnostik, Interpretation von Laborbefunden und Empfehlung hinsichtlich der weiteren Vorgehensweise und Therapie • Unterstützung des Laborteams bei medizinischen Fragestellungen • Interdisziplinäre Zusammenarbeit mit verschiedenen unserer Teams, z.B. dem Labor, Marketing und Sales