Responsibilities Peraton is seeking Technical Support Representatives to support the Department of Defense’s Travel Assistance Center which supports Department of Department Temporary Duty (TDY) Travel through the Defense Travel System. The responsibilities of the successful candidates may include, but are not limited to, the following duties: - Provides technical answers and advice or instruction for Defense Travel Administrators, Centrally Billed Account Specialists, Travel Management Companies, Defense Financial Partners, Debt Management Monitors, Compliance Tool Administrators, Transportation Officers and others with a management or system administrative support role for the DTS. - Submits required DTS Permission Level actions per government defined processes. - Provides Tier I and II technical software, hardware, and network problem resolution for customers by performing problem diagnosis and guiding users through step-by-step solutions. - Provides expertise to solve first and second tier technical support issues for end-users of the Defense Travel System, including associated products and services such as Trax. - Participates in pre-release verification testing of scheduled releases - Interacts with Travel Management Companies to support problem resolution - Uses automated information systems to analyze routine situations. - Reviews incoming requests, both computer generated and verbal, sorts, codes and may prioritize for proper action. - Resolves problems or contacts more senior technical support as necessary (escalation). - Generates reports and metrics/information for reports. - Maintains accurate records of request details and resolutions. - Supports users by fulfilling individual requests for information and/or training in the utilization of the Defense Travel System. - Conducts technical research as needed to resolve questions. - May perform basic PC, PBX, and network software programming. Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem. - May perform basic testing of the Defense Travel System to support user familiarization with new system features. - May support general inquiries or those related to reservations, financial matters, or technical matters. Qualifications Basic Qualifications: - 0 years’ experience with High School diploma - High School level reading, writing, and analytical skills - Excellent communication skills - Must be a U.S Citizen - Ability to obtain Public Trust Clearance - Experience with problem solving - Experience with customer solutions Preferred Qualications: - Experience with government travel systems (1+ years) - Experience with the Defense Travel System - Experience with RightNow - Travel industry customer and technical experience - Experience with Government financial systems - Experience with Global Distribution Systems (GDSs) Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure. Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Description Join us at Orbis Education and begin a career in helping Nursing students succeed! The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually. What you will do: - Resolve and respond to tickets submitted by faculty and students. - Prepare, maintain, and troubleshoot issues for exams. - Prepare, maintain, and troubleshoot issues for courses within the LMS. - Complete course audits. - Attend and conduct student and faculty orientations, including office hours for online orientations. - Other duties as assigned. What you will have: - Bachelor’s degree or equivalent industry experience of 1-3 years - Comfort in a support role with high attention to detail - Technologically independent and able to work as part of a virtual team - Strong organization and communication skills - Experience with Learning Management Systems (LMS) - Must successfully pass a background check. - Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box What we’ll offer in return: - A career where your work genuinely makes a difference - A stable income with a good salary - Extensive training with team and management support - Structured professional development plans and opportunities - Outstanding benefits and work perks - Collaborative and supportive team environment. …and more! #INDLOPESUP

Job Title: Special Education Case Management Support Specialist Location: State-Wide - MUST BE A COLORADO RESIDENT FLSA Status: Exempt Reports to: Director of Exceptional Student Services Work Hours/Days: Full-Time or Part-Time based on student enrollment and special education service needs. Caseload expectations will be aligned with FTE assignment in accordance with state and federal special education guidelines. Wage: $65-$85/per hour. Compensation will be prorated based on FTE assignment. Benefits: Benefit eligibility is based on FTE status. Employees working 30 hours or greater per week are eligible for full benefits including health, dental, vision, 401k and paid leave. Employees working less than 30 hours per week will get paid sick leave. We are a small non-profit organization based in Colorado, passionate about helping charter schools succeed. Our primary goal is to assist schools in optimizing their business, human resources and financial functions. We strongly believe that working collaboratively with schools and supporting their essential back-office functions can help them focus on their core mission of educating students. We understand that schools face many challenges, and our team is committed to helping them overcome these challenges by providing tailored solutions. As an employee of Minga Education Group, you will be part of a small, passionate and dedicated team committed to making a positive impact on the education sector. You will have the opportunity to work with a diverse group of schools and make a meaningful contribution to their success. We are committed to providing a supportive and collaborative work environment that fosters growth and professional development. Special Education Case Management Support Specialist Job Function The Case Management Support Specialist is a master‑level Special Education teacher who strengthens inclusive, data‑driven student services across PK–12 settings. This role partners with school leaders, special education teachers, related service providers, paraprofessionals, and families to ensure timely, compliant, and instructionally aligned IEP processes. The Specialist applies advanced expertise in instructional practice, service delivery models, progress monitoring, data collection, and IEP compliance to support high‑quality programming for students with disabilities. This includes the ability to support team members through direct instruction, lesson development, student evaluation, and direct case management when appropriate and aligned with school needs. This role enhances MTSS/RTI systems, trauma‑informed practices, and SEL‑aligned communication through accurate documentation, coordinated scheduling, and culturally responsive family engagement. The Specialist also facilitates IEP meetings, models effective communication strategies, and mentors novice special education teachers in case‑management routines, compliance expectations, and workflow systems. Remote coordination and digital compliance support may be included. Core Responsibilities IEP Process Coordination - Track evaluation and IEP timelines and alert case managers to upcoming deadlines. - Prepare draft documents, notices, and meeting invitations aligned to district and state requirements. - Schedule IEP meetings and coordinate participant availability, including interpreters when needed. - Maintain accurate student files and ensure documentation meets federal, state, and district standards. - Apply deep knowledge of instructional programming and service delivery to ensure IEPs reflect student needs. - Provide direct case‑management support when needed, including drafting IEP components, progress monitoring tools, and service‑delivery documentation. Family & Team Communication - Serve as a supportive point of contact for families regarding scheduling, paperwork, and process questions. - Coordinate translation and interpretation services to ensure equitable access. - Model effective, trauma‑informed communication between teachers, related service providers, administrators, and families. - Facilitate IEP meetings with clarity, professionalism, and cultural responsiveness. - Support staff and families by helping explain instructional plans, service models, and evaluation processes. Documentation & Data Management - Supports service logs, progress updates, and compliance data into district systems with accuracy and timeliness. - Organize and maintain digital and physical records to support audits, monitoring, and internal reviews. - Generate reports and summaries that help teams track compliance and student support needs. - Ensure data collection aligns with evidence‑based instructional practices and service delivery expectations. - Assist with student evaluation processes, including gathering instructional data and supporting assessment logistics. Capacity Building & Staff Support - Mentor novice special education teachers in case management routines, documentation expectations, and compliance practices. - Model effective communication, scheduling, and workflow strategies that reduce administrative burden. - Support onboarding of new staff by providing process guides, templates, and training on compliance systems. - Coach teams in aligning IEP goals, services, and progress monitoring with instructional best practices. - Support instructional teams by assisting with lesson development, differentiation strategies, and service‑delivery planning when appropriate. Operational Support - Assist with workflow systems that improve efficiency and reduce administrative burden for case managers. - Coordinate with transportation, nursing, and other departments to ensure student needs are met across environments. - Contribute to multidisciplinary evaluation and IEP teams within the scope of the role. - Support schools in connecting families with community resources when appropriate. - Provide direct instructional or case‑management support during staffing shortages, transitions, or high‑need periods. Qualifications - Current Colorado teaching license with a Special Education endorsement. - Master's degree in Special Education or related field strongly preferred. - Minimum of five (5) years of successful experience as a special education case manager in PK–12 settings. - Demonstrated expertise in instructional practice, service delivery models, data collection, and IEP compliance. - Experience providing direct instruction, lesson development, and student evaluation. - Strong organizational, communication, and time‑management skills. - Experience facilitating IEP meetings and collaborating with multidisciplinary teams. - Ability to manage confidential information with discretion and professionalism. - Experience with family outreach, culturally responsive communication, and community resource navigation. Work Environment & Physical Demands - School-based office environment with frequent computer use. - Occasional movement between classrooms and meeting spaces. - Ability to manage multiple tasks in a fast-paced setting. Optional Remote/Tele-Support - Virtual meeting scheduling and document preparation. - Remote communication with families and staff. - Digital file management and compliance tracking. Mandatory Background Checks: In alignment with our commitment to student safety, all candidates are required to undergo a biometric background check, which will require fingerprinting. Please be aware that certain findings in the background check may disqualify a candidate from employment in a school setting. These may include, but are not limited to: - Convictions for violent crimes, such as assault or domestic violence. - Convictions for offenses against children, including abuse or endangerment. - Drug-related offenses, particularly those involving the distribution or trafficking of controlled substances. - Certain felony convictions, depending on their nature and recency. - History of certain misdemeanors that may raise concerns about a candidate's suitability for working in an educational environment. Submission of this application signifies your consent to this process and understanding of these criteria. Verification of Qualifications: You will be asked to provide verifiable proof for roles that demand specific qualifications or certifications (such as teaching credentials). We also conduct reference checks to validate your professional history and qualifications. Adherence to Colorado Education Laws: Our recruitment process strictly follows the guidelines and regulations set forth by the Colorado Department of Education. We expect all applicants to be familiar with and adhere to these standards. This employer utilizes E-Verify

• Acts as the primary point of contact for members, providers, and stakeholders • Provides information and troubleshoot complex issues • Handles and resolves customer inquiries and complaints • Navigates multiple systems to resolve customer issues