Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Software Development Engr Lead who will: - Coordinates with development and test teams to keep the deliverables on target and on time. - Assists in managing technical customer interactions from kick off through UAT. - Responsible for gathering, designing and documenting customer requirements that meet the client’s needs, and fits within the OSS/BSS infrastructure. - Primary scope of solution delivery includes optimum configuration of Ascendon, Integration of Ascendon to Operator IT systems, business logic implementation for product capability extension - Cloud Solutions expertise in AWS - Good understanding of Telecom/Wireless OSS/BSS Architecture / Design / Delivery Expertise - Knowledge of Fulfilment/Assurance and Billing, MNP business processes - Experience in catalog/order management/rating/billing/invoicing/treatment/MNP areas and real time charging. - Technical lead for project teams on Feature to design decomposition, high and low level designs, coding and testing processes and automation - Be a glue between client-facing team and offshore delivery team - DevOps Experience and Culture – Design and deliver ops friendly solutions for good observability & monitorability and supporting operations as they evolve into production - This is a hands-on role, a strong interest and inclination to deep dive as necessary to understand problem areas and fix end to end is key requirement.Experience in delivery lifecycle from Definition through Delivery including - Enabler and coach for delivery teams in domain, technology. Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution. - 5+ years experience in total and combination of those years in domain, Full Stack, Cloud is sufficient. - An eye and passion for Operations of the application during InLife - automated approach for self healing and self monitoring, resolution of incidents and defects, lead and motivate the ops team, dashboards for various DevOps KPIs - Efficient stake holder management both internal and customer for success of business - Provides work estimates and skills required to assist the lead architect and project management with task scheduling and resource requests. - Experience in standards such as TMF, 3GPP, Enterprise Architecture, DevOps. - Subject matter expert for one or more CSG products and implementation steps or domain areas, including the business value associated with the delivery of the technical solution. - Knowledge of CSG’s product portfolio. - Strong design skills with ability to document the designs. - Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories. - Excellent verbal and written communication skills to influence and gain cooperation. Ability to suitably adapt communication based on the audience, e.g. technical vs. management. - Ability to speak, write and understand English. - Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate. - Ability to travel domestic and international for extended duration onsite based on requirements of the project. - Non-standard work hours may be required and the ability to be on-call. - Accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values. You should have - Software Design and Development - Backend :- .Net/C# - Cloud :- AWS services for compute/store/networking, micro services and containerization, preferably AWS Certified - REST/HTTP2 - Postman - Observability / Logging / tracing - Enterprise Architecture exposure / certification in TMF eTOm or other - Terraform / Azure DevOps / CICD pipelines - SafeAgile experience CSGer Perks & Benefits - Work from Home, in-office, or hybrid - Employee Belonging Groups - Healthcare: Dental, Medical, and Vision - Paid Vacation, Volunteer, and Holiday Time Off - And so much more! - View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect, that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Location(s): IN.Bangalore.Remote Location(s): India Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.