• Participate in the agile development scrum team by leading and performing the necessary software testing functions. • Increase the quality of the products and client ultimate experience. • Construct, document, and perform various manual and automated testing efforts. • Work on a wide array of projects.

• Define and execute customer-focused testing strategies across integration, configuration, and UAT • Lead end-to-end QA efforts to ensure high-quality SaaS delivery and smooth go-live readiness • Own and adapt out-of-the-box test scripts to support customer-specific configurations and UAT • Provide clear testing guidance to customers and act as the main point of contact between clients and internal teams • Identify, track, and resolve defects and risks to prevent delays in deployment • Drive test automation initiatives and establish best practices within the delivery team • Prepare and finalize all testing documentation, ensuring SLA compliance and deployment readiness • Support customer UAT activities, including participation, issue management, and collaboration with internal teams • Build strong cross-functional partnerships and share customer feedback to improve products and processes • Continuously improve delivery frameworks, tools, and processes to enhance efficiency and business value

Responsibilities - Perform functional, regression, integration, and system testing. - Design, document, and execute comprehensive test cases and test scenarios. - Identify, log, and track defects using tools like JIRA or similar platforms. - Conduct API testing using tools such as Postman. - Collaborate with product, engineering, and QA teams to ensure quality across all stages. - Support User Acceptance Testing (UAT) and release validation processes. - Test GenAI-based features including prompts, AI agents, and workflows. - Validate AI outputs for accuracy, consistency, and edge cases. - Participate in sprint planning, reviews, and other Agile ceremonies. - Ensure overall product quality, usability, and performance. Essential SkillsJob - Strong understanding of STLC and SDLC processes. - Hands-on experience in manual testing methodologies. - Basic knowledge of API testing (Postman or similar tools). - Experience with defect tracking tools like JIRA. - Familiarity with Agile/Scrum methodologies. - Ability to test and validate GenAI features and workflows. Personal - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. - Attention to detail with a quality-focused mindset. - Ability to work in fast-paced, agile environments. Preferred SkillsJob - Understanding of LLMs, prompts, and AI-generated responses. - Experience testing chatbots, AI agents, or prompt-based systems. - Basic knowledge of test automation tools (Selenium, Cypress). - Exposure to performance or security testing. - Awareness of CI/CD pipelines and processes. Personal - Proactive mindset with a willingness to learn new technologies. - Strong ownership and accountability in delivering quality outcomes. Other Relevant Information - Bachelor’s degree in Computer Science, Engineering, or a related field. - Relevant certifications in software testing are a plus. - Experience working with AI/GenAI-based applications is highly desirable. - This role offers the flexibility of working remotely in India. LeewayHertz is an equal opportunity employer and does not discriminate based on race, colour, religion, sex, age, disability, national origin, sexual orientation, gender identity, or any other protected status. We encourage a diverse range of applicants.

Title: Healthcare Quality Receptionist - 61056289 Salary $37,200.00 Annually Location Lexington County, SC Job Type FTE - Full-Time Job Number 186904 Agency SCDPH-Healthcare Quality Class Code: AA75 Position Number: 61056289 Normal Work Schedule: Monday - Friday (8:30 - 5:00) Pay Grade GEN06 Hiring Range - Min. $37,200.00 Hiring Range - Max. $37,200.00 Job Description: Under general supervision of the Administrative Coordinator II for the Bureau of Operations Support, serves as Healthcare Quality Receptionist at the South Carolina State Health Campus, greeting the general public and providing accurate information, directions, and directing incoming calls and visitors. Takes messages and transfers calls as needed. Serves as the Healthcare Quality Receptionist. Receives, screens, and redirects incoming telephone calls through the South Carolina State Health Campus main telephone line to the proper person or program area. Provides information to callers based on accurate professional knowledge and/or research. Handles calls that may be received for program areas/divisions not located on campus and deals courteously, professionally, and effectively with the public and agency employees. Utilizes the Healthcare Quality Receptionist calendar in Outlook 365 to maintain knowledge of building meetings/interviews that include visitors to the building and communicates with other staff to ensure that staff are aware of guest arrivals in a timely manner. Coordinates with building security regarding protocol for building security/visitors and communicates with staff to ensure visitors are properly escorted throughout the building in accordance with building/security protocols. Calls Healthcare Quality employees or their respective program areas to inform of visitors and arranges for visitor badges to be provided for any DPH employee not in possession of a permanent badge. Ensures consistent phone coverage during business hours to include backup coverage during times of extended periods away from the receptionist workstation. Assists with training employees serving as a backup receptionist. Serves as a back-up receptionist to the main campus receptionist as needed. Assists with the processing of invoices for the Health Facilities Construction Section, Report of Construction Visits (RCVs), Notice of Construction Completions (NOCs), and Plan Approvals (PAs). Performs other duties assigned, to include, but not limited to participating in disaster preparedness and response, and is designated as an essential employee, subject to duty and/or call on a 24-hour basis during an emergency. Minimum and Additional Requirements State Minimum Requirements:A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation. Agency Additional Requirements:Must be computer literate. Must be able to communicate effectively verbally and in writing. Must be proficient in Microsoft Office. Must be able to work with the general public and employees. Must be organized and have the ability to multi-task. **Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.** Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Additional Comments EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others. STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster. DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes: - 15 days Annual (Vacation) Leave per year - 15 days Sick Leave per year - 13 Paid Holidays - Paid Parental Leave - Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. - Retirement benefit choices * - State Retirement Plan - State Optional Retirement Program *Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.