Title: Behavioral Health Care Manager II - Connecticut Job Description: locations CT-ROCKY HILL, 500 ENTERPRISE DR time type Full time job requisition id JR188175 Position Title: Behavioral Health Care Manager II - Connecticut   Job Description: Work location – Virtual This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development   Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.   Position specific details:  The successful candidate will reside and hold an independent licensure in the state of Connecticut and be able to attend once a month meetings in-office in our Rocky Hill, CT location.   The Behavioral Health Care Manager II - Connecticut is responsible for managing psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review. The Behavioral Health Care Manager II will also be responsible for working with the children and families in the state of Connecticut to connect children to behavioral health resources and providers within the state.   Primary duties may include but are not limited to:  - Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost effective setting in accordance with level of care guidelines.  - Performs psychiatric and substance abuse or substance abuse disorder assessment, coordination, implementation, case planning, monitoring and evaluating to promote quality member outcomes to optimize member health benefits and to promote effective use of health benefits and community resources.  - Will serve as a resource to other BH Care Managers.  - Assists with more complex cases and may participate in inter and intradepartmental teams projects and initiatives.  - Collaborate with leadership and medical director to determine appropriate levels of care.   Position requirements - Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.  - Current active unrestricted license such as LCSW, LMHC, LPC, LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.  - Licensure is a requirement for this position.  - Prior managed care experience required. - However, for states that do not require licensure a Board Certified Behavioral Analyst (BCBA) is also acceptable if all of the following criteria are met: performs UM approvals only, reviews requests for Applied Behavioral Analysis (ABA) services only, and there is licensed staff supervision.   Preferred qualifications, skills, and experiences: - Previous experience in case management/utilization management with a broad range of experience with complex psychiatric/substance abuse cases required.  - Previous experience working with children’s care systems in the state of Connecticut. - Proven ability to work collaboratively with parents, families, and state and government agencies. - Previous experience working within a timeline-driven environment. - Bilingual Spanish skills are preferred but not required.   For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.   Job Level: Non-Management Exempt   Workshift: 1st Shift (United States of America)   Job Family: MED > Licensed/Certified Behavioral Health Role   Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.   Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.   How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.   We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.   Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.   The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.   Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Role Description We are currently seeking a highly experienced and detail-oriented Case Manager to support our growing Personal Injury team. This role is ideal for someone with strong communication skills, a deep understanding of case management, and a proven ability to manage complex medical records and legal documentation. Key Responsibilities: - Case Management & Legal Support: - Independently manage a caseload of pre-litigation personal injury cases from intake through settlement. - Coordinate and track the lifecycle of each case, including file setup, ongoing client communication, and legal support tasks. - Analyze and interpret legal documents, accident reports, insurance policies, and demand packages. - Medical Record & Treatment Oversight: - Manage medical treatment timelines and proactively identify gaps or delays in care. - Review, analyze, and summarize medical records to assess case value and liability. - Work directly with providers to ensure timely receipt of bills and records and maintain updated medical summaries. - Client Communication & Coordination: - Serve as the primary point of contact for clients; maintain regular, empathetic, and clear communication throughout the case. - Guide clients through treatment plans, property damage claims, and documentation needs. - Document Preparation & Organization: - Draft and proof correspondence, demands, and other legal documents. - Maintain accurate, up-to-date electronic files and ensure proper documentation of all case activity. - Administrative & Process Management: - Manage deadlines, statutes, and legal calendar tracking. - Identify opportunities to streamline workflow and improve case progression processes. Qualifications - Minimum 3–5 years of experience in a Personal Injury law firm, with demonstrated ability to manage a full caseload independently. - Deep understanding of personal injury law, medical terminology, and treatment timelines. - Strong skills in medical record analysis and understanding how to build a compelling injury narrative. - Excellent communication and interpersonal skills; capable of handling sensitive client interactions with professionalism and compassion. - Superior organizational skills and attention to detail. - Strong proficiency in case management systems and Microsoft Office Suite. - Self-motivated, reliable, and comfortable working in a remote team-based environment. Benefits - 401(k) (no match) - Health insurance - Public transportation reimbursement - Collaborative and values-based team environment - Opportunities for growth and continuing legal education Schedule - Monday to Friday - Day shift (no weekends) Job Type - Full-time Pay - $20.00 - $33.00 per hour (depending on experience)

Responds to or clarifies internal requests for medical information. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area.

• Manage multiple projects within a B2B portfolio providing efficient coordination of activities • Ensure effective identification of risks and solutioning • Grow a B2B portfolio and have B2B product suite knowledge • Handle multiple priorities and manage multiple issues under pressure